Royal Villas Resort Mazatlan

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

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    6. Royal Villas Resort Mazatlan review

    What to expect (based on 332 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent Service

    Reviewed by Jodi2go() on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service everywhere in the resort was excellent! But I have to specifically mention our server at the pool, Adrian. He was personable, funny, fast, attentive, remembered guests room numbers & drinks (from previous days). As the sun moved throughout the day, he was always there, adjusting the umbrella, to keep us in the shade. Thanks for taking such good care of us Adrian! We stayed in the Palenque suite. It is huge - living room, dining space, full kitchen (with dishes, pans, etc.), bedroom with 2 beds, 2 balconies, 2 bathrooms, 2 TVs, 2 closets. We would definitely stay here again!

    Nice heated pool and outdoor hot tub.

    Reviewed by JJHuggy(Vancouver, Canada) on Feb 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I chose this hotel because I heard that the nights can be a little cool in February in Mazatlán, and it was. The heated pool was awesome. It was so easy to get into this pool, the temperature was quite comfortable. There was also an outdoor hot tub (you have to be 18 yrs) you could dunk in if it was cloudy or windy, or after the sun went down. We had no problem getting chairs by the pool, and sometimes we had the pool all to ourselves. Unfortunately the poolside music sometimes had to compete with the loud tuba music on the beach. We found this was more of a problem on the weekend, weekdays were fine, bring some earplugs for the weekend if you don’t like loud music. Poolside staff were friendly. Our room was large and had a dining table and a kitchen, which had a fridge, microwave, toaster, coffee maker, pots & pans, dishes and cutlery. The view from the room was really nice. We bought our own large drinking water jug from the kiosko across the street. Keep your receipt to get your deposit back for the jug.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-4

    Royal Villas

    Reviewed by Dtbuzzard(Clear Lake, Minnesota) on Feb 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have had a time share at Royal Villas in Mazatlán since 1995. As always, we felt at home. I would like to thank Adrian, Fernando and the whole staff for the great customer service we received the last couple of weeks. See you next year!

    Perfect beach front location

    Reviewed by debbywatts(Vancouver) on Dec 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I am very satisfied with the upkeep they are doing as well as the future improvements. the staff is still excellent, friendly, and helpful. the food and drinks are very good. David is very helpful in anything you need. Ismael the bartender is very nice and been there a long time - always greets you. Magdelana and Pedro keep the pool area very clean every day! Felipe and Adrian and little Arturo and all are so nice; it is like coming home.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-5

    Nice place

    Reviewed by Melinda K() on Nov 14, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The room was nice. Close up, it looked dirty (looks like spills, coffee rings on the table) but we found that it was just worn. The staff is helpful & friendly. Adrian at the poolside bar in particular. He took great care of us! I was surprised there were no fridge or microwave in the room, but it wasn't a big deal. We had a nice stay

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-5