Grand Palladium Lady Hamilton Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8095 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Absolutely Amazing!!

    Reviewed by meredithc1974() on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sadly just returned home & can't wait to return! The resort is huge but easy to navigate around & there is always someone from the staff walking around willing to help you figure it out. They are all so friendly & just can't seem to do enough to make sure you are having a great time! The rooms were beautifully renovated, the food was awesome, the shows were all entertaining. You can see they really try hard to perform for you! The drinks were not watered down at all (some of our bartenders were quite heavy handed - thank you!!) Truly a fantastic vacation and will definitely return!!!

    Family vacation

    Reviewed by jbillings1531(Kathleen, Georgia) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent, kid friendly resort with many activities for the family regardless of age. The food is very good and the service was exceptional. Everyone on the resort greeted you with a smile and always offered to help in any way. Great resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Jovanne and shamarie aqua class the best!

    Reviewed by 098mareen() on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jovanne and shamarie water dumbbells ; This class was everything I expected and more, I encouraged my friends to join in and they were very impressed to the point that we are planning to attend every class till we leave the resort. Thanks to the instructors for making it such fun.

    Awesome Stay

    Reviewed by Alene-Baby(Snellville, Georgia) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    One of the best resort I have visited till now. The receptionists were really helpful and friendly. Great staff who knew how to serve the customer. The room was well equipped and the service was excellent. The location of our room was great. I would like to extend my appreciation to Garth James (Guest Relation Manager) his customer service was exceptional. Garth you are a true star, keep up the good work you do.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Time to relax!

    Reviewed by resetorrence() on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Overall the hotel met expectations. I will return. I felt safe, and valued. It’s a pleasant place. Relaxing. Seems like the appeal is for mature adults and couples age 28+. If you are single, as I was, you are likely not meeting anyone available. Perfect and appropriate for me and my sons vacation. Enjoy. Not hastily will I return, but it is reccomended worth experiencing. I was most impressed by the hospitality, customer service, thoughtfulness and professionalism of every employee I encountered. It is remarkable and should not go without acknowledgement. The consistency of smiles and greeting were not so much from training, but just part of the soul of the Caribbean. You can tell the resort screens thoroughly the employees they bring on to join the team. Food quality was below standard. It did not capture the taste of the island. It was overly commercial. Appealing, but not the best taste nor quality. The JerkHut w/ Jerk chicken and Jerk Pork among the best and hit the spot . Pleasantly surprised. Childcare (as I got a massage) was okay. My 9 year old was a bit bored. He desired to be in the junior club. Redesigning age group from 10 - 14 should be considered. Spa: 100% satisfied. Ambiance, privacy, professional massages were A1. No suggestions here. Rooms: They were spacious, clean and balcony was really well kept. Landscape was exceptional. Attention to details are evident . Special shoutout to Sheldon McIntosh! He suggested so many great things for me to do around the resort. When I inquired about his role, I was shock that he wasn’t part of the Guest Experience team. Simply goes above and beyond hospitality. I stayed here for 3 nights...4 days. I could’ve stayed 1 more day. In summary- you won’t be disappointed.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4