Secrets St. James Montego Bay
Montego Bay 5.0
Overview
Secrets St. James is a resort that provides guests with a quiet, relaxing, oceanfront destination. In addition to enjoying all the benefits Secrets St James has to offer, guests will have the opportunity to utilize all of the Unlimited-Luxury® privileges available next door at Secrets Wild Orchid Montego Bay.
Check in
3 p.m.
Check out
12 p.m.
Rooms
350
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 queen beds
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- His-and-hers armoire, nightstands and reading lamps
- Do Not Disturb light system
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
- 1 king bed, or 2 queen beds
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- His-and-hers armoire, nightstands and reading lamps
- Do Not Disturb light system
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
- 1 king bed, or 2 queen beds
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Ceiling fan
- Mini-bar
- Smoke-free
- Upgraded amenities
- Access to the Preferred Club Lounge
- Daily continental breakfast in Club Lounge. Afternoon hot and cold hors d'oeuvres, desserts, and fine liquors in Club Lounge
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
All Preferred Club suites offer the following additional amenities and services:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Preferred Club Lounge
- One private, Preferred Club pool
- Complimentary iPad access in Preferred Club Lounge
- Upgraded mini-bar and room service menu
- Daily continental breakfast in the lounge
- Pool concierge and bar service
- 1 king bed, or 2 queen beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 queen beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Butler service
- Ceiling fan
- Mini-bar
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Safe
- Slippers
- TV
- CD/DVD player
All Preferred Club suites offer the following additional amenities and services:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Preferred Club Lounge
- One private, Preferred Club pool
- Complimentary iPad access in Preferred Club Lounge
- Upgraded mini-bar and room service menu
- Daily continental breakfast in the lounge
- Pool concierge and bar service
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Adults only
Type | Amenities | |
---|---|---|
The Lounge | Bar, Piano bar | |
Manatees Swim-up Bar | Bar, Swim-up bar | |
Marlin Bar | Bar | Open air |
Barracuda Beach Bar | Bar, Beach bar | |
Piano Bar | Bar, Piano bar | |
Rendezvous Lobby Bar | Bar, Lobby bar | |
Revive Juice Bar | Bar | |
Sugar Reef Pool Bar | Bar, Pool bar | |
Desires Music Lounge | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Select public areas
- Room
Internet
- In room wired available ($)
- Business centre available ($)
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Seaside Grill | À la carte | International | Lunch | Dress code |
Bordeaux | À la carte | French | Dinner | Dress code |
Blue Mountain | À la carte | Jamaican | Dinner | Dress code |
El Patio | À la carte | Mexican | Dinner | Dress code |
Himitsu | À la carte | Asian | Dinner | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
World Café | Buffet | International | Breakfast, Lunch | Dress code |
CoCo Café | Café | Coffee and Pastries | Breakfast, Dinner, Lunch | |
Oceana | À la carte | American | Lunch | Dress code |
- Rooms: 350
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Sip, Savor and See Promotion
Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.hyattinclusivecollection.com/en/special-offers/sip-savor-see/ for details.
Pools
- Jetted pools: 1
- Outdoor pools: 2
Water sports
- Motorized watersports: on site ($)
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Casino: on site
- Daily activities: on site ($)
- Games room: on site
- Multi-sports court
- ATM
- Baggage check
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Meeting facilities available ($)
- Shopping onsite
- Tour desk
- Wedding chapel available ($)
- Safety deposit box at front desk available ($)
Aerial view
Preferred club pool
Pool at night
Preferred club bar
Seaside grill
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
Beautiful sunsets
Sunnyskynbeaches on Apr 10, 2024
We enjoyed our stay, property was beautiful but not much shade to be found. We had no problem getting loungers at one of the beaches around 9am but we had to leave by 2pm as no more shade to be found.. we had beach service or the illusion of beach service... the waiter came around 2 times between 9 and 2 ... we didn't even try for pool loungers as they were all covered with towels.. not many people just towels... people save loungers but hardly use them... food was ok... didn't like that no dinner buffet was available for a quick dinner.. had to wait to be served... which is ok but not every night.. went to French restaurant and by the time we got fed we had lost our appetite and only had a couple bites.. it was 9pm by the time we had a table... disappointing... the seafood restaurant was our favorite.. service was great and getting a table was faster ... we found all the staff on resort very friendly and nice... entertainment... no where to sit and watch it as not enough seating available so can't really comment on that... disappointing... our room... loved the location.. garden view.. we were located behind beach grill... we left are patio door unlocked and used it as our enter n exit point all week... occasionally we had to use the door as the maid or turn down service would lock patio... room was very nice but detailed cleaning could be better... like baseboards ... corners... no big deal for us but it will only get worse... like I tell my staff .. if you always wipe it .. you won't have to scrub it.. on our last day we were walking all the beaches... got pretty grossed out when by the boats for water sports.... counted 12 dirty diapers floating in the water and washing up on beach... gross.... people swimming in that water made me gag.... bars... not enough easy access bars... the beach grill would be a great spot to put one.... cappuccino.. I drink cappuccino all day and night... unfortunately the only place to get one is the Cafe.. cant get at any restaurant or bar.... disappointing... would we return? Yes if the price was good!
Dissatisfied
Linda H on Apr 09, 2024
Having been to other all inclusives Secrets St James was disappointing. The resort is in serious need of repair. Our room had issues including a toilet that didn’t flush, a sink that didn’t drain and the handle/lock on the patio door was broke. The buildings have peeling paint and shingles missing on roof in places. The pool ladders were loose and one was missing a step. The pool filtration system was not working very well as a large area of scum and debris collected by pool steps daily. Breakfast buffet was ok. The lunch buffet was not good. Dinner restaurants were frustrating at times. It took up to an hour for food to arrive after ordered. All in all food was mediocre at best. Bar service was extremely slow but not fault of bartenders. The Piano Bar at night served hundreds of people with one to two bartenders. Staff for the most part were never rude but did not go out of their way to interact or smile. Entertainment was hit or miss. There are much better resorts to stay at.
Vacation Offers
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