SpringHill Suites New York Midtown Manhattan and Fifth Ave reviews
1302 TripAdvisor reviews
Average at best
gl2813 (Gainesville, Florida) on Jan 28, 2024
Average at best experience at this location. Recommend staying at another location for a better experience. Pros: - Semi-close to many attractions and the subway. - Staff overall was nice and helpful. - Semi-quiet inside and outside. - Elevators, although just 2, are very quick. - Bed was comfortable. - Water was hot and lasted long. - Room had a microwave and a fridge. - Free breakfast, although not great, is still nice for a pinch in the morning Cons: - Check-in was not convenient. Early mobile check-in was not honored, which is understandable. Went to front desk to inquire when room would be ready. Was just told that it wasn’t ready. Left to explore city while room was prepared. Around 4:30, called to get an update. Was told room has been ready. If that’s the case, how come no one told me? Would have been nice to be in the room sooner. Lack of communication is concerning. - Room was hot. Uncomfortably hot for January in NY. Had to open window and turn the A/C all the way down. Room didn’t get comfortable until the second night. If the window didn’t open, we would be asking for another room/hotel. - Room is too small for more than one person. Kept bumping into my family just trying to get around. - Elevators/stairs do not require a room key to use. Would feel more secure and safe if they did. - Although somewhat close to attractions and subway, other locations are closer.
Great new Marriott, super affordable for NYC
JJMcG66 (Saint Louis, Missouri) on Jan 17, 2024
Great NYC find for a clean, modern hotel stay. Staff was super friendly, hot fresh breakfast included, great location on a quiet side street between Park and Lexington. Rooms are small but it’s New York City!! And super affordable at around $150 AAA rate. Will be back!
Very Basic Property
mustaphakhalid (Dhaka City, Bangladesh) on Jan 15, 2024
On way back home stayed in this hotel for one night. It’s a very basic amenity property that doesn’t serve the facilities like star rated ones. The room was so far okay and the toilet was clean. No special issues to comment. Travellers intend for a very short stay may opt for this property. Location wise it’s a good one as it is situated in the midtown of NY.
Safe, clean and in a great location
sheilaa2017 (Akron, Ohio) on Dec 27, 2023
Came to NYC as a 60th birthday celebration. The hotel exceeded my expectations. It was safe, well-maintained, clean, and all interactions with the staff were great. Breakfast was very good, with plenty of variety and good tasting food. Located minutes from the subway, park and shopping. Definitely would return, it was everything I expect from a Marriott property.
Huge
33andreaz on Dec 23, 2023
Everything is XXL in this hotel , size of the bed, extra high ceilings in the room we were occupying. Very nice cosy bathroom in Japanese style to counteract. Private spaces were excellent. Public spaces are not in the same range: Entry lobby should be renovated if not by now. I was also stuck in the old elevator. Thus technicalities do not match the name of Marriot. Cannot judge the food, we had no breakfast, terrace was also closed at the time. All in all pretty good memories on an excellent location.