Staybridge Suites Anaheim

Unfortunately I wanted to enjoy my stay.. it is a nice property, but it is poorly run. First off I NEVER found one hand sanitizer that was filled. The elevator, the main floor, the bathroom.. not anywhere. The pool area had signs to wipe down and clean tables and chairs before you sit. There were NO cleaning supplies at all. The pool bathroom had feces everywhere, no soap.. a mess. When I called over at 2 pm to clean it, they were not cleaned until the night shift after 11 pm. There were no pool towels available. You would go inside to get a towel and they would send you outside and then repeat to get your towels inside again. Even after the pool bathrooms were cleaned, no one came out to wipe down tables or chairs. They were still disgusting the next day. It was really not Covid friendly. They had outdoor heaters.. all of them were out of gas. We actually went out to purchase our own gas (65$) for a heater so we could enjoy some social distancing outside after they said sorry we can't do anything about it. The room was okay- it took me 1.5 hours to get a blanket for the pull out coach. Also a kitchen drawer broke and they never came to fix it after reported. We requested a broom for a broken bottle the lady dropped it, without a dustpan and ran for her life... even though we had a mask on. I never placed a sign on my door for it not to be cleaned and they never ever cleaned it or knocked on the door to ask if we would like the room to be cleaned. The breakfast "grab and go" was decent, however, the front desk told us at check in that breakfast was 6-9 AM. It was not... it was 7:30-10:30.. so I was up and out of my room super early for no apparent reason. Overall I was not satisfied with the condition that the hotel was run. It could have been a great experience if only someone cared to run it like an actual business where people come for a break.

I came to this area several months ago to start a new job, and chose this property to be my base until I got established and moved to a more permanent home. It has been absolutely wonderful for that purpose, but would also be appropriate for short stays. I'm in a one-bedroom unit, and it's plenty of room for living, cooking, relaxing, and remote work. The kitchen has a two-burner cooktop, full-size fridge, full-size dishwasher, and full-size microwave. The quartz-topped kitchen table/island provides ample space for meal prep and for multiple people to sit and eat. The beds and couch are very comfy. The high-speed wifi has been a reliable workhorse for work, streaming and gaming. As for the staff, they couldn't be more welcoming! I've been treated like family since I got here, and that's been a blessing for someone who knows no one else nearby. They handle my many package deliveries with a smile, and always greet me by name. The common spaces are well kept and spacious. Honestly, I don't think I could have found a better place for the money (or even for more money!). I'll be sad to leave here!

I am a first time travel RN from Florida. I was staying at another (Famous) hotel, and it was twice the cost with no microwave or refrigerator. This plus Amazing!! The front desk is always helpful, Ms. Pam is my favorite, not only does she take care of the room & fees & booking, she actually cares how my day was, knows my family is in Florida & it’s just comforting to know she’s there when I pass through. The room is awesome! Full kitchen, dishwasher, stove, microwave, refrigerator!! (No stove, but I won’t use it much anyway). Nice big comfy bed. Very nice bathroom and sink area. A desk to do my work at from the room. There are computers to use downstairs. Free hot breakfast in the mornings. A gym! A nice laundry room! Oh, and a huge Mickey Mouse shaped HEATED swimming pool. A little store in the hotel if you forgot something, and an excellent “The Burger Place” restaurant on site that delivers for free, the burgers are amazing ??

I have been a guest at this hotel since July, it is now September, & I was going to extend my stay until December, now I am rethinking that. Every weekend since I have been here & all through the pandemic, there have been parties. I have had to walk through clouds of weed smoke to get to my room. Tonight, I’m sitting outside, by myself, having a glass of wine after working an exhausting 12 hour shift & security walks up to me and tells me I cannot be there. I cannot sit outside, after working a 12 hour shift & unwind. I went inside to talk to Jula at the desk & she says “I told him that we are encouraging guests to not be outside.” WHAT??? After months of parties every damned weekend you want to single me out and not the other two people that are outside? Just last weekend the patio was packed with people & no masks. The weekend before, people were outside partying until 4am and left a disgusting mess... and I am singled out.

A really nice family-friendly hotel. The front desk staff were always friendly and happy to help. The two bedroom suite was very roomy, clean and a comfortable base for our time at Disney. Having a kitchen with microwave, dishwasher and full sized fridge was handy. The laundry had three washers and dryers, and the gym looked good although we never used it. The location was good, a quick uber ride to anywhere we wanted to go although it’s right next to the freeway so expect some traffic noises but otherwise it was really quiet in our room. We didn’t use the breakfast or evening reception, but they looked nice enough. We’d definitely stay here again.