Universal's Cabana Bay Beach Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 21640 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Dirty

    Reviewed by Vballin2717(Naples, Florida) on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The hotel was not too clean upon arrival. Bathroom counter was not wiped down with pink paste on it, hair in the tub, dirty bag that covered the remotes, dead roach in room at one point. Pool by our room was closed until Friday (I checked in Tuesday). Rude staff inside Bayline Diner. Not too pleased. Great per price night but you get what you pay for.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-2

    Noise of pipes flushing or ac flushing all night. Terrible stay

    Reviewed by rmr446() on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My girlfriend and I have stayed at all the hotels on properties and Cabana Bay seemed nice until we got into the room. We noticed a sound like when someone flushes a toilet in another room. Like the pipes were clearing. Not thinking anything of it we went about our night. The sound continued all night and we got zero sleep because of it. Sad to say we will never stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Small Getaway

    Reviewed by R8chl78(Yulee, Florida) on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We enjoyed Cabana Bay so much. Our suite was clean and spacious. The water park was great and we enjoyed the onsite bowling. Checking in and out was super easy. We never waited on a shuttle to the park since one was usually waiting for us. As a plus we were able to park at the hotel on the first day of our trip and ride the shuttle before the 4:00 pm check in. That was an excellent perk. The employees were super friendly and helpful. It was just a positive experience. We will definitely stay here again.

    Another Great Experience!!!

    Reviewed by Tony R() on Nov 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are Annual Passholders and visit 3-4 times a year from Maryland. This hotel has everything you could want and the entire staff is great. There is one person in particular, Will, who has gone above and beyond for us on many occasions. We are visiting again in a couple of weeks for Christmas to see the Grinch, and I know that the service will be second to none. Keep up the tremendous job folks!!!!

    My experience at cabana bay hotel and parks

    Reviewed by mperez1051(Tampa, Florida) on Nov 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love the hotel very clean and beautiful place love the Bus transportation To city walk every body was so nice the parks were amazing love that you had sanitizer Before and after the ride and all the 6ft distance At all rides love it

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5