Rosen Inn Lake Buena Vista

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 6025 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Disgusting

    Reviewed by Avantegardener1985() on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Stinky room, dirty carpet. Ripped sheets?! Tub looks like it's never been actually cleaned, just 'wiped down'. There was some hair stuck to the bathroom door, dust on the toilet paper roll. Way outdated furniture, janky double doors to the sink, one of which was broken from the track and I could see probably years of dust accumulated in the space. Bought on priceline so I can't get a refund. Might sleep in the car.

    Great for the price except the internet

    Reviewed by ck2694(Milwaukee, Wisconsin) on Mar 22, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The reservation website was very helpful and matched the price I found on another website. I have stayed here MANY times before while it was under different names and I saw few changes. I requested a specific room and it was honored. My friend and I requested no housekeeping service due the covid threat. Anytime I called for more towels or supplies they were delivered within minutes. Their free transportation to the theme parks sucks but free is free. We chose to take a Uber rather than pay for parking. I have stayed at MANY area hotels over the years and they ALL share buses with other hotels so I have learned my lesson. Should you choose to stay at many other "partner" hotels be aware you may have to pay for parking and a resort fee. The pools, deck, splash pad and playground are great. I wish the bar/dining options had been open. The staff was very helpful. The only problem we had was the internet. It was TERRIBLE! There was no place on the property we could get good service. We dropped called and searches and had to re-log into the internet every few minutes. Weigh your options, if you want luxury you won't get it here but you will get a good value

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Disney should not associate themselves with this property

    Reviewed by jenniferjK7218BL(Pensacola, Florida) on Mar 20, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Disney should be ashamed to name this as a "good neighbor" property. One of the worst places I had ever stayed. Disgusting. From the elevator, to the rooms. The furniture was older than me. Exposed pipes in the bathroom. Had to be moved because our room reaked of pot so bad it made us physically sick. The a/c sounded like a plane trying to take off. Other guests had no respect for anyone at the crack of dawn loud and carrying on like the middle of the day. Alarm went off at 5am and we couldn't figure out how to stop it.. Worst night sleep at a hotel ever.

    Very Good, Very Pleased!

    Reviewed by excellentchocolate(Pittsburgh, Pennsylvania) on Mar 08, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Our 2nd stay here: Clean, recently-renovated (very important!) room, excellent service, well-maintained property, PCs still available in the lobby (very important! as we don't pack our laptop for our trips), and good price! ("Shout out" to the young man at reception, in the evenings (at this time) - very courteous and pleasant! :)) ) The CV "scare" has resulted in reduced staff at reception, no restaurant, and zero room cleaning DURING your stay, unfortunately. The latter was disappointing (we stayed for a week), but you can request new towels, sheets, etc, to be delivered to your room, and their engineering staff is still on duty in the daytime, for any "serious" problems. We will return again, on the expectation that these positive points are maintained (or improved)! *** Would like to comment: At this time, hotel staff wear masks...as do ALL OTHER venues, stores, restaurants, etc, despite their governor's no-mask requirement. If you're AT ALL fearful of contagion/infection - STAY HOME! --- No need to spoil the normal, "life-goes-on" cheer of this city! (You will encounter other tourists at tourist sites, and alot of local residents at shopping malls, etc - the best shopping here!)

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Not up to standards for anyone

    Reviewed by heidig820(Orange Park, Florida) on Mar 06, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Standards for cleaning and sanitizing are supposed to be higher right now, that definitely doesn’t seem to be happening here. There was a chewed piece of gum stuck to the headboard of one of the beds. There was a child’s toy partially under the bed...this all indicates no standards of cleaning were met at all. Side note, if your room faces the highway you will hear cars all night. I have stayed here pre-covid with no major problems but the cleanliness this trip was unacceptable.