TripAdvisor Traveler Rating

Listen, Aisha & Selena @ the bar are PHENOMENAL! I NEVER and I mean NEVER have had a sour experience with this duo behind the bar. Food comes out prompt, hot, and so tasty. They best part is that they remembered us. And they’ve been the best hosts I could ever imagine having.

Good hotel resort. Overall all good. Nothing to complaint about. Good location, good service, attention, all clean, nice smell on both the rooms and halls and exteriors. Good facilities, restaurants, food, room, etc. The game arcade it's a little small but it's ok.

I just returned from a business trip and I would give the resort a 4.5 / 5. The rooms were very clean and large. The closet space is a bit small, however the beds and pillows were comfortable and the noise room to room was minimal. What stands out the most is the staff. Friendly, happy, kind and superior to tother hotel staff I have experienced in south Florida. Steven from Brooklyn originally by the pool is a STAR! The pool bartenders are also fab, and so are the staff in the market. The sports bar in house was really fun! I recommend this hotel.

So-so experience. Pool deck was crowded and difficult to get a chair, with many empty chairs piled with towels but no guests. Food spilled on the deck wasn't cleaned up - it seemed understaffed. The room was OK. Pull out sofa was uncomfortable even for kids. Also, promised Disney shuttle was filled before the website's listed earliest booking. The staff eventually agreed to credit us for an Uber ride, since the shuttle is part of the resort fee, but in the end, charged us for the amount of the credit. It felt like a value hotel, not what I expected from photos and price.

Fabulous play to stay. The staff was awesome. Rented a cabana and everyone was awesome. Steve Brown went out of his way to make sure we were taken care of! He made it quite obvious that he enjoyed what he did! Makes you really want to come back!! Thanks Steve!