Orlando World Center Marriott
What to expect (based on 6364 reviews):
5 most recent TripAdvisor reviews:
Wait till they are done with the pool repairs
Reviewed by peacockgoddess() on Feb 27, 2021
Although we knew ahead of time the pools were closed...it still kinda sucked. I am assuming because of Covid they can’t afford the repair on the 2 pools on the property. The staff was amazing and rooms were spotless.
Beware! Closed Resort
Reviewed by EricaN682(Longmeadow, Massachusetts) on Jan 25, 2021
The Marriott World Center should be closed for updates and repairs there's no excuse for the condition of the property during my stay. The "resort area" including pools, pool bar, lounge chairs, etc. were closed with a sign that read for emergency repairs. Quick research led me to the conclusion that the resort is actually understaffed and closed for covid. There was construction taking place at nearly every section of the resorts, nowhere to relax outside without feeling you are on a job site with people walking through using tools, etc. The staff was not accommodating of the issue insisting that this was somehow okay. There were no accommodations outside of this. Only 1 of the restaurant was open with a limited menu. Hallways, bathrooms were not being regularly cleaned. Masks were worn but that was about it in terms of covid precaution, the place was not being sanitized once during our stay. Furthermore, the room cleaning was not offered to me. My sheets were not changed once, my room not cleaned once, in my 4-day stay I had to request three times that they bring us new towels and take the trash out. A very frustrating all-around experience that did not feel taken care of! Waste of time money and a trip that was supposed to be special. This place is a shame to the Marriott name. Close your doors until you can properly accommodate guests! To sum this review up do not stay here this is a WARNING the hotel should NOT be open for this time, I was NOT offered a refund or anywhere else to stay, unfortunately. Don't waste your time and money as I did! Beware!
Extremely Disappointed
Reviewed by JohnnyWichita88() on Dec 31, 2020
I booked a New Years Eve 2020 stay at the Marriott World Center and flew my family down from Cleveland, OH. No where on their website or in speaking with anyone at the resort did they mention that their main pool was closed. So after my kids got to the pool and found out they couldn’t swim we went to do the slides. My 7 year old who is exactly 48” tall was not allowed to ride the slides and was told we had to go to the baby pool where my 9 year old who is over 48 inches tall was not allowed to play. Good times.....thanks Marriott!
Nice layout, nice staff and a great vibe.
Reviewed by LorenWeisman(Windermere, Florida) on Dec 30, 2020
Enjoyed the experience here for a conference and the relaxation of the hotel. Even living near by, this is a great getaway place at a fair price. Vast layout and they pour a strong drink too at many of the bars.
Great Experience during Recent Conference Participation with few exceptions
Reviewed by KayGee62(Austell, Georgia) on Dec 24, 2020
I attended the Scaling New Heights Conference at the Marriott World Center from 11/7 to 11/11.... It was an outstanding place to host a conference for numerous reasons - one being the convenience (the conference center was literally steps away from the accommodations). Also, in the midst of the pandemic, the facilities management were excellent at adhering to the safe-distancing and masking protocols recommended by the CDC which included hand sanitizing stations throughout, as well as providing barriers for food service and the ability to spread out for our 400 or so attendees and facilitators. As far as rooms go, I was in a pool-side room on the 6th floor offering gorgeous views that I enjoyed every night. Room service was limited, which was fine with me, as I did 't really need it as it was just me staying in the room for the duration. As amenities go, there were plenty of dining options onsite, and there were two onsite shops on the premises. I was disappointed that the main shop had limited hours of operation, so I didn't get a chance to shop there, but the prices seemed fairly reasonable compared to many other hotel shops I frequented. I do want to give a shoutout to Angelix who checked me into my room on November 7. My room was paid for by the event organizers, but other front desk staff wanted to charge me for the daily resort fees. Since I parked in a handicapped driver space with permit the entire time, Angelix worked it out to where those fees were waived - very much appreciated! :) Now, I am working on getting points credited to my BONVOY account with Marriott which will be icing on the cake. My experience overall was excellent, and I highly recommend this facility.
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