Residence Inn Orlando

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2234 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Nope- Charge 15. per night for guest parking

    Reviewed by Jerry M(Port Charlotte, Florida) on Feb 12, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We'd planned on staying here while we visited SeaWorld but found out that there's a $15. per ight charge for parking. I called to find out if it was waived for Platinum Bonvoy and it is not- we'll stay elsewhere.

    Individual ratings:

    Service

    Service-1

    Great Pool, but Awful Weekday Breakfast During Covid Times

    Reviewed by emsiess(Cleveland, Ohio) on Feb 06, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Loved the one bedroom room with 2 TVs, overlooked the pool, and the pool was great except that it did not open until after 9AM, I like to swim early with no kids around and the pool padlocked for early entry is just wrong. Water was warm, and the whirlpool worked and was open and was great when open. The weekend breakfast was also very good where you go through the line and the staff places your hot breakfast into containers and bags and you take back to your room. Very good selection and it worked. The weekday breakfast was horrible, all pre-packaged things, nothing hot with lots of preservatives....and very long lines and long wait times since there is just a single window, just not efficient and not very good. What a difference. I did not like that coffee and tea were only served during 2 hours every morning in the lobby, other Residence have 24 hour in the lobby. Hotel advertises gas grills, great, but they don't work. Had to wait 40 minutes for a staff person to show up and start a grill. They have 3 grills and none of them worked without significant staff cleaning. I had to go the desk twice and ask for help and was told they only have one staff person. The other thing I despise are resort fees, this hotel does not state it has them, but has a mandatory $14 per day parking fee. Yes, the lot is sealed and requires a hotel key most of the time for entry, but this fee for this area is not reasonable nor necessary, You cannot walk to sea world, so a pay lot here makes no sense. Build the price of parking into your rate. A 20% parking fee is obscene for this rural area. The hotel has one laundry room, could be quite a hike if your room is high and far from the lobby area. Machines were old, fees high again $2 a wash and $2 a dry plus purchase of detergent. The room was clean and things worked as designed, masks required in the hotel, but no one really policed this policy.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-2

    Clean stay during Covid

    Reviewed by Alowe115(Knoxville, Tennessee) on Jan 20, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We visited Orlando for 4 nights in January. I chose this property because it offered a one bedroom at a great price and had good reviews. We were not disappointed. I noticed that many of the negative hotel reviews at this time had to do with hotels not having a hot buffet breakfast at this time. Hello, pandemic anyone? I went downstairs once and the nice ladies served breakfast in to-go containers that we ate in our rooms. Definitely a nice touch, but not a requirement for us. I found the rooms extra clean. We did not have maid service (also fine), but I did have to ask for extra towels (delivered promptly) and garbage pick-up (also picked up promptly). We stayed at this location because of its cleanliness rating and room options even though we were visiting Disney instead of SeaWorld. Still not a bad drive to the parks. I did use the workout room. Only one person allowed at a time and you had to sign up ahead of time. Front desk service was very friendly. Most guests did wear masks. I would recommend this hotel most definitely.

    Nice hotel with polite staff

    Reviewed by arielokinawa(Chesapeake, Virginia) on Nov 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at the hotel from 10/24-11/1. We had a 2 bedroom suite. Other than the beds seeming to be fulls rather than queens, and the couch not being very comfy, we had a nice stay. The water pressure in the showers was nice, the full sized fridge was great to have to keep bottled water and other drinks cold. It was cheaper to pick up a case at the grocery store versus buying all of them at the parks. The feather pillows were not the best, but foam pillows are available upon request. Due to COVID, we had no room service, unless requested. When we needed clean towels, we picked them up at the front desk. Also due to COVID, the breakfast buffet was not available. During the week, grab and go breakfast was available. It included individual bowls of cereal, microwave breakfast sandwiches, milk, OJ, granola bars and muffins. On the weekends, Mickey waffles, scrambled eggs, biscuits and gravy and bacon or sausage were available with the same drink options. Any nights we were in the room, we used a delivery service to order in food for dinner. Overall, the stay was nice and quiet and I would recommend it to someone staying in the area.

    BEWARE! Hot breakfast is NOT hot breakfast.

    Reviewed by billk366(Land O Lakes, Florida) on Oct 27, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Tired rundown not kept up Marriot property. Supposedly recently renovated. BEWARE! Hot breakfast is NOT hot breakfast. Couch very uncomfortable and green light flashing from smoke alarm in bedroom is VERY annoying while trying to slep

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Service

    Service-3

    Value

    Value-1