Wyndham Grand Orlando Resort Bonnet Creek

There was nothing but good things to say about our trip here. We really enjoyed the view, the property, the restaurants, bar, spa and our room. Could have been more tv channels but that is a really minor thing in the grand scheme.

Me and my husband love this hotel and have stayed many times over the past few years. The rooms are nice and still feel clean, i believe these rooms are nicer than the Club Wyndham side which we have stayed at as well. The grounds are always wonderfully kept and there are a bunch of pools across the property that have something for everyone. *Note there are no floats in the lazy river with Covid going on so i would bring your own* The location is great for visiting the Disney parks and Disney springs, we usually uber everywhere or drive if were not going to enjoy a cocktail. My only complaint i guess if i had one is they do not really treat their diamond reward members like some of the other hotel programs do. You get a welcome amenity but that's about it. Last time we were put off by the front desk when we asked for a suite upgrade and the guy that checked us in told us the hotel had no suites yet we have stayed in the Presidential and Jr suite as well as the parlor suites and then basically called me a liar when i told him they exist. Also we have probably stayed at this hotel 60+ nights over the past few years but that doesn't mean anything to them, I've stayed maybe 5 times at the Hilton across the street and they are always sure to welcome me back.

THE GOOD: Location is great, on the large Disney Resort property and just minutes from each of the parks. Suites are nicely appointed and have everything you'd want for a short or extended stay. We had a 2 bedroom/2 bath unit which also had kitchen, living room and washer/dryer. Was perfect for our stay. Beds were comfy. Overall Wyndham resort is great - there are multiple pools, each with different offerings, mini-golf, shuffleboard, playground, etc, all situated around a lovely small lake. We booked through a 3rd party service, so not sure if this applies to all bookings, but no resort fee and no parking fee. Free wifi throughout the property with decent speeds. THE MEH: Because we booked thru a 3rd party and weren't owners, we got the hard-sell on timeshare property investment. We passed on doing a tour/presentation. Though rooms were nicely appointed, furniture, carpeting, etc were starting to show their age. The building we were in, at least, is probably about due for a refresh. THE UGLY: During peak times (especially around checkout), elevators were essentially unusable. We were on the 3rd floor and the elevators seemed to prioritize higher floors, working their way down. Even in "normal" times, this would have been challenging, since pretty much every elevator would open full of passengers, but even more so during COVID when you won't want to cram into a crowded elevator. We ended up schlepping all our bags down the stairs. Other than that, a great stay. This is a solid property and a good value that I would definitely consider staying at again.

amazing as always!! Jillian the bartender is so nice and helpful. Rick the bellhop always remembers us and makes sure we dont forget anything. Francesca is amazing! Thank you all for the great memories!

From the time we drove up until driving off the service was superior. Rick greeted us with a smile, ready to accept our bags and help us in to the beautiful resort. Rick offered this outstanding experience day to day.