Arizona Biltmore

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2853 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great Place for a Summer Get Away

    Reviewed by 606bradj(San Diego, California) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Decided to take a quick trip with my wife to Phoenix in August when rates at their beautiful resorts are low. Everything about our stay at The Biltmore was outstanding. Beautiful large room, wonderful restaurants and a choice of several different swimming pools from family-active to adult quiet. The highs were well over 100 every one of the 4 days we were there, but the dry heat, plenty of shade around the pool and exemplary pool-side service gave us no reason to head inside. We also hiked the nearby Piestewa Peak Wilderness area which was easily accessible on foot from the hotel. We look forward to our next visit!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    A disapointment

    Reviewed by Tony C() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Attended this resort for a business conference. The internet in the rooms is unstable. Other attendees had the same issue. I called reception, they sent a technician who managed to get it stable once and only once you are connected. Still took several tries to connect. The rooms with an adjacent door have no privacy who hear everything. You would think that being there for a conference they would give me a room close to the conference centres but no they give me a room at the end of the resort. It was a 10 minute walk in the heat each time to the conference and back to the room. I was sweating each time in the Arizona heat. For what I paid for the 5 days there, very disappointed. I’ve stayed at better hotels.

    Dream property

    Reviewed by edonine69(Oklahoma City, Oklahoma) on Sep 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazingly beautiful property. Very picturesque with mountains in the background. The staff was friendly from the entrance, to the front desk, to house keeping. I will definitely stay here again and bring my family.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Everything I expected from the Biltmore quality of service.

    Reviewed by 131vincent() on Sep 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    As advertised! The Biltmore's history, quality, and property is outstanding. We got everything we expected. Love the spa. It is the best. There was a mistake made, so they comped me a 50 minute massage immediately so that I would be happy. Just like the Ritz!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Business meeting

    Reviewed by jagjjgkag() on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Hotel and stay was just average, not what you would expect from a hotel with this brand name. Hotel in need of an update. Main building was in good condition, however rest of the hotel needs work. Meal provided by hotel for business convention leave a lot to be desired. Hotel staff did not go that extra mile as you would expect in a Waldorf Astoria

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3