Best Western PLUS Mesa

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 56 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    great hotel

    Reviewed by juanitaherron() on Dec 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    i cant say that there would be anything to change at this hotel . for my sister and i we had a great stay. the staff is great they try to help out in any way possible.they go above and beyond to help and to make sure our stay was the best it could be.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Thanksgiving travel

    Reviewed by kdiehl9() on Dec 05, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    For a last minute booking this hotel worked out very well. I have stayed here before because it's close to where my relatives live and the prices are usually reasonable. Holiday rates get a little pricey as they do everywhere. Very clean hotel that does a very nice job taking care of the guests.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Alarmed

    Reviewed by Sagif2019() on Dec 01, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Price is high for the run down condition. Swimming pool was contaminated with algae. Untrimmed palms are a haven for cockroaches and scorpions. The couch in the suite was broken and not usable. The only dryer was out of order. Only one washer in a room only large enough for one person. The carpeting throughout was absolutely filthy with huge spots every few inches.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-4

    Rooms

    Rooms-1

    Service

    Service-2

    Value

    Value-1

    Outdated hotel but friendly staff

    Reviewed by scottflyer04() on Nov 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Alicia at the desk and Ashley in housekeeping were great. The tub in the room was in rough shape but nothing that cant be fixed. The decor in the room was very outdated but the room was cozy and the bed was okay. Good breakfast. Overall, it was worth was I paid.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-5

    Beware

    Reviewed by jill814(Circle Pines, Minnesota) on Nov 25, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Arrived at midnight. Went for breakfast at 9 am-- returned at 9:15. Money was stolen off the TV stand. Hotel staff denied it even though the room was serviced then. Hotel offered to repay 1/2. Hot tub jets broken, pool water green, bathtub dirty, constant drip (more like a flow) from the tub faucet, breakfast mediocre at best. Location seemed safe but would not stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-3