Pointe Hilton Squaw Peak Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 3961 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent place to visit for an April break

    Reviewed by Fenmore61(Melrose, Massachusetts) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    There are some bad reviews on tripadvisor. I don't get it. This place is, simply, awesome. After at busy trip to the Grand Canyon there was no better end to our April school break than 3 days here at Pointe Hilton Squaw Peak. Our large extended family group got the 2-bedroom casita, and it was perfect for us. We were a short walk from the River Ranch where we spend most of each day, sitting by the pool, floating in the lazy river, and ordering food and drink from a friendly and attentive staff. The rooms were high quality. We had dinner one night at Ricos and that was great too. We left the resort one night for a dinner at a nearby place called Camp Social, and that was fun too. Overall, if you have a few days to spend in Phoenix and want to relax, this is the place to do it. I have no complaints at all.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Spring break

    Reviewed by realist232() on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Visited as part of our spring break and it really is a nice hotel. We did not have any of the issues noted in some of the other reviews. The room was nice and perfect for our family of 5 - with two double beds in their own room and pull out couch in the front room. The kids loved the pool and lazy river - and we did too. Rico's food was solid. A great place to unwind for a couple of days and let the kids have fun.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Great resort for the money!

    Reviewed by kew0826() on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Not sure why this place got bad reviews. The resort was very nice. Yes rooms are dated but spacious. Beds need to be updated. Pools are awesome. Lazy river was fun. Great resort for kids. We were with another couple and had a great time even without kids. Food by pools are good. Food at hole in the wall not very good. Many great restaurants off property. Shuttle will take you 5 mile radius. Also hiking g near by. Staff was not very friendly except Billy the valet guy. Overall for the money great resort.

    Not that great

    Reviewed by Coastal67701899330() on Apr 20, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This hotel did not seem to be staffed very well. The restaurant area has smelled of sewer. The toilets in the newly remodeled area of the hotel did not work well in clogged every time you use them. The beds were not comfortable. For the amount of money spent at this hotel you would’ve expected a higher quality service and accommodations.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-2

    Service

    Service-2

    Value

    Value-2

    Need attention and remodel

    Reviewed by Dreamer07367425957(Escondido, California) on Apr 20, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The room needs to be updated. Also, the water pipes were very loud, you know when your neighbor takes a shower. Also, we went to the on-site restaurant and it also needs to be updated. The first napkin I received had dried food in it and the silverware was stained. I feel the restaurant needs a good cleaning.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX