Iberostar Selection Playa Mita

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4204 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Beautiful Resort

    Reviewed by mahabir80() on Oct 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    the food is amazing, the beach is stunning and I had the best concierge taking care of my the whole vacations his names is Benji. also the guys at the Mexican restaurant were fantastic with their service.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Something for Everyone - Excellent Service

    Reviewed by patinmalibu(Malibu, California) on Oct 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From infants to 90-year old grandparents, this place has it all. If you want to go somewhere where all you want to do is think about doing nothing but sit on a chaise lounge under an umbrella while sipping cocktails; or your thinking about whether you should go on a surfing safari, tequila tasting, or just explore the picturesque towns that surround the hotel, then this is where you want to be. The attention to service is outstanding. There are five restaurants on the premises that serve different kinds of cuisine -- Mexican, Japanese, Steakhouse, French, and buffet. Fish tacos are served during the day at the beach bar, while a poolside buffet is also set up for the taking. Don't feel like leaving your room? Why not order free room service along with a bottle of wine? And help yourself to refreshments and cold beer in your room's mini-fridge. Two people come to mind when I think about excellent service and attention like we've never experienced before -- our Concierge Juancho Cruz not only made sure that we had everything we needed but was kind, honest, generous, and welcoming. Juancho, being a surfer himself, knew every surf spot and made my husband's surfing vacation memorable and rewarding. The other person was Francisco, who had our chaise lounges and umbrellas ready for us every morning at the exact spot on the beach that we wanted to be. Francisco was more concerned about me having enough umbrellas to protect me from the sun than about burning his own feet on the hot sand - and believe me, that sand was HOT - muy caliente!! Francisco is a true GEM! If zumba, merengue, and salsa lessons aren't your thing, there also yoga, bingo, live theatrical shows, disco, and kids club. And if that's still not enough you can plan a romantic dinner for two with your own private chef. Whatever you decide be assured that Juancho at Concierge and Francisco on the beach will make your stay at this hotel worth every cent.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Crazy Husband and WIfe LOVE THIS RESORT

    Reviewed by leroybrown24(San Diego, California) on Oct 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Yadira really made things so special for me and my husband at no extra cost. They decorated the room and more. My husband and I are light blue members. We had troubles with booking and Mildred in Star prestige was there to save the day. Prior to our trip we spoke and she straightened everything out for us AND made sure we were accommodated as members during our stay. My husband had two...yes TWO freak accidents day 1&2. Day one he busted the flesh on his big two open walking on a step & The meds came rushing to his rescue. Day 2 Halfway through and amazing beautiful day my Husband slipped his Same big toe under the lip of the wooden chase in our suite and tore his whole big toenail off. Yahir And Benjamin aka Benji Jumped right into Rescue mode and sent us straight to the infirmary in sight where he was treated by the Doctor. I was yelling, screaming & crying like a nut. Day 3 our last day Rey Derek took the best looking after of us and we left feeling like old friends. On our way out Yadira made sure our travel was seem less and fair in price. My Husband accidentally left his cell in the cab so I called Yahir...our savior by this point arranged for the cab to come back. We waited until the last second but the cab hadn’t come back yet, so we cut our losses to return home. If it weren’t for everyone involved I don’t think we would have ended our trip on the Amazing note we did. Even when I gave poor Yahir a hard time he was gracious enough to Genuinely love us. become members

    Our favourite all-inclusive

    Reviewed by 192stephen(Calgary, Canada) on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been to many all-inclusive resorts in the past but this resort tops them all. Great service and cleanliness are top priority. The resort caters to all family members. We will be back for sure.

    Star prestige

    Reviewed by Keenan S() on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Ray and Derrick give optimal customer service. from the hospitality to genuine authenticity their verbiage is even Impeccable. Mildred is as well a Gem. Thank you for your superb service Iberostar. We are grateful to Mexico and all that make us feel welcome.