Marival Distinct Luxury Residences

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2997 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Victor is the best!

    Reviewed by Ronald M() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This place is so awesome. Staff and servers are top notch. Food is fabulous. Let’s add shrimp tacos to the beach club menu - with chipotle. It wasn’t on the menu. But the chef made it with victor’s direction. Soooo good! Much love. Our third visit. In two years.

    2nd Time to Marival Distinct Luxury Residences

    Reviewed by CAFamily34() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    There are many reasons why we returned to Marival Distinct Luxury Residences for a second time this October. The service is top-notch. Anything you want, they will provide. The property is spotless and the rooms are updated and clean. Our children came with us again, but this is not really the ideal resort to keep your kids entertained all day. As a guest at this resort, you get full access to the sister resort call, Marival Emotions. This resort is next door and there is free transportation to/from. (Guests at the sister resort do not have access to Marival Distinct. The sister resort is kid-friendly, and has games, entertainment, etc. 24/7. The main pool at Marival Distinct is fairly quiet all day long. The more "rowdy" or family-type crowds go to Marival Emotions during the day. There are a couple people I would like to recognize: Felix - I cannot say enough about this man. He is the pool concierge. The service he provides is amazing. He will clean your sunglasses, fold your towels, delivers ice cream, has books/magazines, and will get anything else you need while at the pool or the hotel. He is truly the most friendly and hospitable employee at the resort. It was great seeing him for the second time. Manuel - An extremely hard worker. He is a server at the pool. His service is also amazing. A fresh drink is delivered before the one in my hand is finished. A highly valuable member of the Marival team. Reggie - He is the customer relations manager for Marival. We interacted with him many times on our trip. He has a lot of experience in the hotel industry and wants nothing more than each of his guests completely satisfied. Victor - He is a server at the Beach Club pool. Another fantastic member of the Marival team. His service was great, and he truly wanted to make sure the entire family was happy and satisfied. Thanks, Victor! Guillermo - He is a dinner server in the main resort restaurant. Extremely friendly, and went above and beyond each and every time we ate in the restaurant. We specifically asked to be seated in his section. Such an amazing person. As you can see, the reason we will be returning a third time is because of the amazing service we get. We highly recommend the resort.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Great help

    Reviewed by Connie M(Indianapolis, Indiana) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Lamberto from the Lemon grass came to my rescue! I picked up an intestinal bug and my stomach has been really hurting! He went out of his way to give me special drinks that made me feel better to my stomach. Just wanted to compliment his service and he's a great waiter also!

    Great service!

    Reviewed by Lisa L() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Lamberto was so friendly and attentive to us. We came to Marival because we needed a quiet and relaxing resort after getting medical services for our little man. My husband drank too much and Lamberto made him a special drink to settle his stomach. We enjoyed our time here.

    Marival Distinct Luxury Residences

    Reviewed by Sandrabland() on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Lamberto (aka Lambourgini) took great care of us! If you visit this resort, you will not be disappointed with the service! Lamberto immediately greeted us with drinks and recommendations for food , making sure we were taken care of.