Grand Sirenis Cocotal Beach Resort Casino & Aquagames

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10067 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-3.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent resort

    Reviewed by Companion31282748671() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my first trip to the Dominican ... and to this resort... and I must say... it was an excellent trip...I found the resort very clean....lots to do for the whole family... the food was real good...lots to choose from...the staff were always to serve you... especially ...Rafaela Castro...she always had a smile to greet you with... she always made sure you had a table... always bringing us water and other drinks...she went well and beyond her duties...she was one of the best waitresses on the resort....you are lucky to have her working for you.... the rooms were well kept...the staff always stocked the fridge and made sure your room was cleaned...the beaches and pool areas were always kept clean....public washrooms were always cleaned...the entertainment was great...I would highly recommend this resort and would I would definitely return again. The only downfall I had with the resort was all the walking...I feel there should be more shuttle services on the resort...most days the heat didn’t help with the walking... and the other downfall I found were the vendors...they swarmed in like vultures .... making it uncomfortable ....but I know they are just trying to make a living

    Too many kids

    Reviewed by thriftycritic() on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The resort facilities as well as the service was good, particularly for the price point. If you bring kids, this place is probably for you. However if you don't bring kids, consider going elsewhere. Across the board too many kids unless you are looking for a Disney Land type experience. Very limited ways to have a fun & social adult experience due to the number of kids. As a couple in our 30's, my girlfriend and I like to do all inclusives that have separate areas for kids, social adults, and quiet adults so that you can choose the environmental experience you want for the given day or time of day. This place does a poor job at creating these separate areas. At other all inclusives I often find the pool bar to be the rowdy adult area in the afternoon. At this place the pool bar had as many kids playing as adults "trying" partying. There were plenty of other pool areas that were quiet if you want that, but only this area was vibrant. The theme across the resort seemed to be that all events encourage both kids and adults to participate (I did not do the late night disco, so I cannot comment on that).

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-4

    Beautiful resort

    Reviewed by SophieG1997(Kent, United Kingdom) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We visited for 12 days and it was our first time to the Dominican. The hotel was lovely and our room was beautiful, we had upgraded to one with a whirlpool bath and we had an amazing bed. The shower was really nice too, and we had two sinks! The minibar wasn’t restocked upon our arrival but it was done every day after that. The cleaning standards could be improved as we found the floors in our room were filthy and the pool area wasn’t hosed down so can be quite dirty too. Overall the hotel was really nice and restaurant staff couldn’t be better, Adelso in particular was amazing for us and they’re always very attentive and friendly. There was a bit of a disagreement with a few people in the pool area over a rowdy Spanish group in which the security just stood and watched and left it for the other guests to sort out; which wasn’t very impressive when there were a lot of children and worried parents in the pool but the group didn’t seem to get any punishment for it, despite them causing problems numerous times. We tried a couple of restaurants other than the buffet in which you didn’t have to reserve a table for, to be told they couldn’t fit 2 of us in for another hour but were letting bigger groups in without bookings. This was quite annoying as every night there also seemed to be some restaurants closed but nowhere to tell you which ones were closed. The waterpark and coffee shop were really good additions too, and we loved going down for a coffee in the evening. We would definitely visit the resort again and really enjoyed our stay here.

    Beautiful resort

    Reviewed by 919nic(Newcastle upon Tyne, United Kingdom) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just about to leave after a 2 week break and we both had a good time. Stand out staff members were our concierge isuey who was always helpful and happy to see us. Please send her to Mexico next year ??. Juan Emilio was just amazing and really friendly. Heidi and paoula at the beach serving drinks were also lovely and Christina at the members food bit was lovely and helpful too. The beach is lovely. There was a little bit of seaweed but nothing to be upset over. Nothing the hotel can do about nature. The food was great and most of the staff were friendly. I had my nails done at the beauty spa and they did a great job and the spa people remember you and always say hello.

    Great Vacation

    Reviewed by 520kurtr(Burlington, Canada) on Apr 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Grand Sirenis was beautiful! Very well maintained. Staff were amazing! Juan Molino in the main Buffet, he is your go to guy! Very helpful and accommodating for our party of 11. Xioribel Quezada, the hostess with the best smile and very welcoming. You must go and see the ladies (Joana, Anny and Nairobi) at the ice cream parlour, they will also put a smile on your face.

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