Zoëtry Agua Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5243 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Fantastic Zoetry Experience

    Reviewed by B8655GLkevinh(Houston, Texas) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My 7 night vacation in an oceanfront suite with a plunge pool over the July 4th week was my 3rd Zoetry experience in the past couple of years. The Zoetry experience is very consistent: a beautiful beach location in a surreal environment delivered by a fantastic staff. The names are too numerous to mention, although Manuel, Rosa and Domingo stand out as exceptional. We had 3 treatments in the spa over the 7 nights and the experience was also excellent. I reserve a 5th star due to a couple of distinct opportunities for improvement: 1) The fitness center. The equipment is simply deficient and in need for a full refresh now. Additionally, the air conditioning in the fitness center is inadequate. The room was never below 79 very humid degrees in any of the days/times we used the facility. We worked out every day except our last day we were there and expected better. 2) The overall bar service. The bartenders did their best, but the bars were ill-equipped more often than I experienced at other Zoetry properties and far less than I would expect. Issues including stock-outs of basic liquors and generally sparse condiments of things like mint and limes. I compare this experience to another I just had to Sandals Montego Bay. Overall, the Zoetry Punta Cana just didn't quite measure up to the Sandals Montego Bay experience. All that said, Zoetry Punta Cana is fantastic and deserves your business.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Service

    Service-5

    An amazing experience for our family with people and culture to match!!

    Reviewed by Sundeep A(Toronto, Canada) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had the privilege to enjoy a 7 day stay at Zoetry Agua Punta Cana with our 2 month old baby. From the moment we checked-in we were made to feel at ease and enjoyed exceptional service. Our butler Carlos was always in touch with us and addressed any question or concern we had within minutes, he was incredible. The service was prompt and the rooms was well maintained. The food was great and we felt safe at all times on the beach, in the pool and the property as a whole. A special thanks to Diomedes (who helped us move our room to a location closer to the pool so our baby would be better protected form the sun), Domingo who made the best cocktails served with a smile and Yessica who welcomed us and our baby at Indigo every morning like royalty. The resort aside, what made us happy was the loving personalities of the Dominican staff at Zoetry. The Dominican people are wonderful and they love kids. It was a pleasure spending time with you all!! Can't wait to see you again!

    Very peaceful and eco friendly

    Reviewed by K9102RBthomasm(Cary) on Jul 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed for 7 night at the Zoetry for our honeymoon. The resort was very quiet and peaceful. They make sure that most everything in the resort is eco friendly (recycling, organic products, etc). They provide everything you need to vacation on the resort and you don’t really need to leave for anything other than excursions, which they provide a list of approved good vendors. The massages at the spa were incredible. Food at all of the restaurants was very solid. The beach was very clean with lots of seating options and shade. The was even a water activities stand for renting snorkel equipment, kayaks, etc. Our butler, Francisco, was amazing. He was prompt in responding, always set up any personal request, and was able to help with anything. Like I said, literally everything you need is on resort, but if you do venture out, it’s a bit of ways to get places. That’s not much of a problem though because you’re on vacation time anyways.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Honeymoon

    Reviewed by TreyBoor() on Jul 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent experience, excellent service, fantastic food, such a great time to get away and enjoy each other! Enrique and the staff did such a nice job in welcoming us, making us feel like it was a home away from home!

    Seems like THE place to stay in Punta Cana

    Reviewed by missA_travelbug(Vancouver, Canada) on Jul 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My partner and I booked a private romantic dinner on the beach as it is our tradition to do this every country we visit. After endless research of which resort offers the best venue, set up, dining, and service. I’m glad to say we’ve decided to go with Zoetry. The venue was beautiful, relaxing, and romantic. Our table was situated right on the beach, decorated tastefully with a little tent/gazebo post with red ribbon/curtains hanging on each side. The service was amazing from the moment we stepped into their resort. Greeted by cold fresh fragrant towels and a welcome drink. We were then given a short intro/tour of the resort on the way to our dinner venue. Once we’ve arrived to indigo restaurant we were greeted by our private server for the night and was told to feel at home. Eduardo was delightful, no complaints at all. We started with a lobster starter with fresh mango and this sauce on the side - delicious & refreshing. Then we had a duck and arugula salad. Again, delicious! It had a really pleasant balsamic dressing with some fresh strawberries and nuts. My partner doesn’t usually enjoy salads but he actually finished his plate haha. Part one of the entree was a grilled lobster with roasted vegetables and a cream sauce - no complaints, not amazing but it was still very good! Next was the chateaubriand - delicious, super tender and well seasoned! Lastly, dessert was a crepe with crepe and strawberries. This was my least favourite, the texture of the crepe was not very fresh. We enjoyed a bottle of champagne and a bottle of red wine during the dinner. Overall, this dinner experience was worth the price. The quality of the service and food was definitely there. It was exactly what we were looking for. One complaint I had was that it was very dark. We only had one candle on the table and the venue is basically pitch black. We actually used our phone as a flash light during dinner to see our food on the plate. Nonetheless, it did not take away from our wonderful experience. It’s unfortunate that we did not get to stay here during our trip to PC. However, this will definitely be our next go to during our next holiday to PuntaCana! Thank you Zoetry Staff, it was amazing. Way better than where we decided to book for our accommodation.

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