Breathless Riviera Cancun

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4012 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Awesome time at Breathless Riviera Maya MX

    Reviewed by JerryMc66(Albany, New York) on Nov 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We recently returned to Breathless resort in the Riviera Maya Mexico in early November 2019. Everything was perfect, entertainment food , drinks and weather. Enrique the maitre d` t Bites restaurant spoiled us at lunch every day he could not have been more accomodating. Also Rafael and Letia (bartender) were wonderful. At Spoon restaurant Miquel Cruz and Esther went out of their way make us feel special daily. Look forward to seeing them again next year

    Cannot wait to return!

    Reviewed by treyleah(San Antonio, Texas) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I stayed at Breathless as a four-day get-away trip in November 2019. This was our 21st visit to the Riveria Maya (6th to the Puerto Morelos area), but our first stay at Breathless. We cannot wait to return! Breathless is a luxury-class all-inclusive resort that promotes itself as a sexy, edgy resort for adults only. If it were a movie, it might be rated “R.” From our experience, it’s actually more like PG-13. While the resort might seem to appeal to adults in their late ‘20s or ‘30s, the resort happily attracts people from all age groups and walks of life. It is LGBTQ friendly. It has vegan and gluten-free food options. We witnessed a few cases when the staff provided excellent treatment of physically challenged individuals. Part of the resort’s appeal is in the atmospherics. Breathless really does this well. It creates a very sexy and sophisticated atmosphere. You see it in the lighting, the DJ’s in the restaurants, the activities, resort furnishings and, yes, those amazing parties at the Xccelerate pool. Plus, this resort is so much FUN! Lots of resorts have daily and evening activities, but Breathless takes it to a new level. The staff are amazing and full of energy, but the guests who participate also make it awesome. I found myself amazed at the talent of the Wink bartenders who put on their own “flair” show one evening. Trust me, you will not be bored! There are plenty of food options. While we did not get to eat at every restaurant due to the short trip, the food was better than many other luxury resorts that we’ve enjoyed. We’re pretty picky too! No reservations required except for the Japanese teppanyaki meal, which has assigned dining times and limited seating. We never waited more than 20 minutes for a table, even at peak times. Service was very good. Like most resorts, there is a set of complimentary house wines that are fair, but not great. There are options to purchase better bottles. If you decided to go, you need to know that about one-third of the resort is classified as a VIP section, known as the “Xhale” section. Anyone can stay in the Exhale area by reserving those rooms. It’s not necessary to enjoy the resort, but Exhale status has several benefits that the remainder of the resort cannot access, including larger balconies with jacuzzi tubs, access to Exhale “quiet” pool, free hydrotherapy service and private check-in/check-out area. There’s also exclusive access to its own restaurant, Kibbeh, which is very good. If there is a downside to this wonderful resort, it is the beach. It is good, but not great. We were on the beach for 3 of our 4 days. The area is clearly suffering from beach erosion and has some physical barriers. For example, it is difficult to walk more than 1000 feet in any direction along the beach. If the quality of the overall beach is REALLY important to you, then you need to consider this. Also, it seemed to us that the spa was overwhelmed at times by small groups of guests who were likely taking advantage of the Xhale free hydrotherapy sessions in the late afternoon. I’m no spa snob, but the quiet, “relaxation area” was nothing of the sort. On two occasions we witnessed, groups of women were really disruptive, talking loudly, laughing, using their CELLPHONES (!!!) without regards to the signs that urged silence. To us, the party from the pool had carried over to the spa. Still, after our four-day trip, we felt like we felt like we had missed out on so many aspects of the resort. I could easily see myself staying at least a week. We cannot wait go back to Breathless and would recommend it for anyone who enjoys a sophisticated, sexy and luxury beach vacation.

    Individual ratings:

    Service

    Service-4

    Value

    Value-4

    Moldy rooms and extra charges

    Reviewed by Jw1368() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This hotel is nothing close to a 5 star hotel. When I first entered my ocean view room I was hit with a mold smell that never went away. There is a reason the put an incense in every room. The room was damp the entire time and not even close to what I would consider an ocean view. Definitely not worth the extra cost for an ocean view. I stayed in the allure ocean view and it was very loud from 12-2:30am every day. Internet is very spotty and you constantly get kicked off. At check out, they charged me $35 for a hookah I didn’t even order. I don’t smoke!!!! I asked to see the paper I signed. It clearly was not my signature but they wouldn’t let me leave without paying for it. Also, pay for your cab at the airport. This place is a complete ripoff for that as well. Charged me $43 to go one way back when from the airport it was only $30. Definitely not worth the price they charge for this hotel.

    Most Amazing Honeymoon because of one person.

    Reviewed by RachelE2080() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We haven’t even left yet but I have to take the time to review this amazing resort. My husband and I have been to both Breathless Punta Cana and this resort. In our opinion the food and service are far more superior at this resort. We have been here 7 out of 9 days. We spend most of each day at the Energy Pool. The first day a kind server came up to us and introduced himself, and welcomed us to the resort, from that day forward he made our trip absolutely unforgettable. Samuel has made us feel like royalty and always ensured we sat where we wanted and drank what we wanted. Today he brought us our drinks in tropical fruit which was such a lovely surprise. All the waiters and staff here seem amazing but I can truly say that Samuel has consistently ensured this honeymoon exceeded our expectations. There is always something going on at the party pool and the E Team, who are phenomenal, tries their best to engage with everyone and makes sure everyone has a great time. Room service has always prompt and delicious. We have enjoyed our food at all the restaurants. I couldn’t ask for a better vacation with my Husband. Thank you everyone at Breathless and especially Samuel for an outstanding vacation.

    Although a beautiful resort w really great staff, 100 of us got sick! Many rooms smell like mildew

    Reviewed by travelerDJC() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The good: The resort is beautiful. The staff is amazing. so nice and so helpful and friendly - couldnt have been better. The food was also very good. The bad is very bad. . We were a big retreat group. Half the people ( something like 100 of us) became sick there..including Legionaries disease and many others with parasites and intestinal issues. - Although the rooms are lovely, many of them also smell really badly from mildew. I am allergic and had to go to 3 or 4 rooms before finding one that didn't smell and cause me to start having an allergic reaction. Maybe its the swim out rooms causing all the trouble - but whatever it is it needs to be dealt with. I had recalled several times asking for anon mildew room as I read on this site is was an issue and that first rom they gave me STUNK! Lovely beach though not big. and every other day the seaweed made it unpleasant to swim in. Given the negative especially so many falling ill, I cannot recommend.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-2