Iberostar Quetzal

4.0 star rating

Quality accommodation with a variety of facilities and services.

  • All-inclusive
  • Family of 5
Hotel reviews summary

Overview

The Iberostar Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages. 

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Rooms

All rooms include:

  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Select a room type:

Standard Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view and Jungle view
  • 377 square feet
  • Minimum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Mini-bar
  • Seating area
  • Smoke-free
Standard Room

Standard Room

Superior Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view and Jungle view
  • 377 square feet
  • Maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Mini-bar
  • Seating area
  • Smoke-free
Superior Room

Superior Room

Junior Suite includes:

Room includes:

  • 1 king bed
  • 409 square feet
  • Maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Mini-bar
  • Seating area
  • Smoke-free
Junior Suite

Junior Suite

Family Room includes:

Room includes:

  • 1 king bed and 2 double beds
  • Garden view and Jungle view
  • 754 square feet
  • Maximum 6 adults
  • Maximum 5 children
  • No more than 6 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Mini-bar
  • Seating area
  • Smoke-free
  • Guaranteed connecting room
Family Room

Family Room

Junior Suite Ocean Front includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • 377 square feet
  • Maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Mini-bar
  • Seating area
  • Smoke-free
  • Upgraded amenities
Junior Suite Ocean Front

Junior Suite Ocean Front

Superior Star Prestige includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view and Jungle view
  • 377 square feet
  • Maximum 4 adults
  • Maximum 3 children
  • No more than 4 guests in the room
  • Balcony
  • Bathroom with tub and shower
  • Ceiling fan
  • Climate control
  • Coffee maker
  • Mini-bar
  • Seating area
  • Smoke-free
  • Upgraded amenities

Additional details:

All Star Prestige rooms offer the following additional amenities and services:

  • Private check-in and check-out
  • Welcome cava bottle with fruit platter
  • Exclusive bath and body products
  • Smart TV entertainment center
  • Premium red and white wine (750 ml), 2 bottles
  • Superior snack package with assorted cookies, nuts and chips
  • Nightly turndown service
  • Priority reservations for specialty restaurants booked through Concierge
  • Premium wines at specialty restaurants
  • Superior spirits, branded coffee & juice bar
  • Exclusive house Mixology recipes and featured cocktails
  • Wine tasting and food-pairing experiences
  • Private beach area with Balinese day beds and sun chairs
  • Premium music system
  • Upgraded towels
  • Butler services

Guests 18 years and older are offered one complimentary golf round per adult with a minimum 3-night stay and two golf rounds per adult for a minimum 4-night stay. If a golf round is not available guests will receive a 30-minute Swedish massage for 5 night stay per adult. 

Amenities & activities

  • No elevators
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services
  • Children’s pool
  • Playground

Star Camp

Open from: 10 a.m. to 4 p.m.

Age range: 4 to 12

Type Amenities

El Paso

  • Bar

La Cascada

  • Bar
  • Pool bar

Kiosko

  • Bar
  • Beach bar

La Plaza

  • Bar

Sports Bar

  • Bar
  • Sports bar

Cigar Lounge

  • Bar
  • Cigar lounge

Entertainment

  • Karaoke
  • Theatrical Presentations

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Throughout the property

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional information

Cozumel Buffet

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch
  • Snacks
  • Reservations required

Uxmal

  • À la carte
  • Buffet
  • Grill/steak house
  • Breakfast
  • Dinner
  • Lunch
  • Reservations required

La Gondola

  • À la carte
  • Italian
  • Dinner
  • Reservations required

Ice Cream Stand

  • Snack bar
  • Ice cream
  • Snacks
  • Rooms: 350
  • Fitness centre: On site
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)

Playacar

Playa del Carmen , Quintana Roo, Mexico 77717

011 52 984 877 2000

60 km from  CUN

  • Beach front
  • Public beach
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Unlimited domestic and premium drinks

Pools

  • Freshwater pools: 1
  • Infinity pools: 2
  • Kids' pools: 1

Water sports

  • Motorized watersports: On site ($)
  • Non-motorized watersports: On site
  • Scuba diving: On site ($)
  • Snorkeling: On site

Other activities

  • Beach activities: On site
  • Daily activities: On site
  • Nightly entertainment: On site
  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Gift shop
  • Laundry services
  • Medical services onsite
  • Multilingual staff
  • Parking
  • Photo shop
  • Shopping onsite
  • Tour desk
  • Wedding facilities