Grand Palladium Kantenah Resort & Spa
Riviera Maya 4.5
Overview
The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
423
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium Kantenah Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Bathrobe and slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathrobe & Slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
Amenities
- Child care services available ($)
- Children’s pool
- Playground
- Waterpark
Baby Club
Located in the "El Ranchito" Mini Club, little ones from 1 to 3 years old will be able to play at their ease, both indoors and outdoors, thanks to the staff who are highly trained in caring for children of this age.
El Ranchito Mini Club
From the arts and crafts room to the video games and volleyball, the El Ranchito Mini Club has outdoor and indoor facilities so that children aged between 4 and 12 years can also enjoy their holidays in a magical setting. For those who want to learn, they offer an eco tour of the Resort to find out about the culture, flora and fauna of the area.
The Raggs characters invite families here for a very special Palladium entertainment experience, where children come first. Play at Palladium with Raggs is an amazing program where the colorful, canine puppies entertain guests all throughout the resort. Whether they are singing by the pool, dancing in the lobbies, posing for photos at the beach or reading stories at the Mini-Club, fun is guaranteed.
Black & White Teens Club
Teenagers tend to have very specific tastes and are also very demanding. This is why the Grand Palladium Resorts Complex in Riviera Maya has an exclusive club just for teenagers aged between 13 and 19 years. Here they will find a video games lounge, pool tables, table football and even an exclusive disco just for them twice a week!
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
El Rinconcito | Bar, Pool bar | |
Kantenah | Bar, Lobby bar | |
Churchill | Bar, Lobby bar | |
Hemingway | Bar, Lobby bar | |
La Jarra | Bar, Beach bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Tikal | Buffet | International | Breakfast, Dinner | Dress code, This venue may be closed or have reduced days of service during low season |
La Laguna | Buffet | International | Breakfast, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
La Dalia | Buffet | International | Breakfast, Dinner, Lunch | Dress code |
El Gran Azul | Buffet | International | Breakfast, Lunch | Dress code |
El Dorado | À la carte | Grill/steak house | Dinner | Dress code |
La Adelita | À la carte | Mexican | Dinner | Dress code |
Portofino | À la carte | Italian | Dinner | Dress code |
La Lola | À la carte | Mexican | Dinner | Dress code |
Ribs & More | À la carte | Grill/steak house | Dinner | Dress code |
Sumptuori | À la carte | Asian | Dinner | Dress code |
La Hacienda | Buffet | International | Breakfast, Dinner, Lunch | Dress code, This venue may be closed or have reduced days of service during low season |
Bahia E Brasa | À la carte | Brazilian | Dinner | Dress code |
Poseidon | À la carte | Seafood | Dinner | Dress code, Reservations required |
Chang Thai | À la carte | Asian | Dinner | Dress code |
- Rooms: 423
- Built in: 2002
- Renovated in: 2012
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited domestic drinks
Pools
- Adults only pools: 2
- Kids pools: 1
- Outdoor pools: 7
- Water slides: Included
Golf
- Mini golf: on site
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Volleyball
- Shuffleboard
- Billiards
- Basketball
- Darts
- Archery
- Soccer
- Air rifle shooting
- Zumba
- Ping-pong
- 24 hour front desk
- ATM available ($)
- Business centre available ($)
- Catholic wedding chapel available ($)
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)
Pool chairs
Aerial view of beach
Bamboo restaurant
Ribs & More
Fitness centre
Gran Azul buffet
El Ranchito park
Punta Emilia
Spa pools
Mare Nostrum
Colonial bar
Aquatic park
Mini club
Lobby bar
Laguna buffet
Meeting room
Bamboo
Pool
La Adelita
Spa pools outdoor
Kabah buffet
El Ranchito
Baby club
Tikal buffet
El Dorado
Aquatic park
Lobby
La Laguna
Portofino
Beach wedding
Sumptuori
Spa
Hacienda buffet
Hemingway bar
Pool
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
A RESORT THAT JUST KEEPS ON GIVING GREAT THINGS!
Linda H on Mar 20, 2024
My husband and I spent 10 nights at the Kantenah and felt it exceeded expectations of an all inclusive resort of this size. There is not much you can find to criticize about this entire complex. It is 3 resorts rolled into one, with an additional "TRS" property that adjoins and is exclusive to those guests only. They have a salt water pool that is fed directly from the ocean, private pools outside the suites, the location is ocean front and a few restaurants are of a higher caliber. These are the only differences from the other resorts; White Sand, The Colonial and The Kentanah (where we stayed) on the complex. The grounds are huge and there is a private road and jungle trails that you can walk to visit all these resorts. There is a golf cart-like shuttle that will come within minutes to drive you anywhere on the property. There is beauty all around and the animal life is present but unobtrusive. Iguanas lounge all around the pool and will actually beg for any handouts. There is a monkey that visits and knows his way around the property - he is unafraid and to be given his space, but it is fun to see him. As well, you will see a few families of white nosed coaties and agoutis that look like large brown rats with no tails - very skittish and stay far awy from you on the walkways. They keep the property extremely clean and manicured. The pools are salt water and crystal clear and so enjoyable. I would recommend to them that they should offer cushions on the loungers. The bare nylon is very hard to lie on for very long. There is no food service at the pools, but drinks are served to your chair. Overall, the food in the large buffet restaurants (partricularly Vidalia) is beyond abundant with a huge variety and very fresh. The best, ripest fruits and vegetables are served. Fresh made eggs, amazing authentic Mexican food, hamburgers, pizza, fresh roasted white fish, whole chickens, smootie bar, fresh baked pastries, breads, coffee bar, it just goes on and on. Delicioius and first rate. The dinner restaurants have wonderful salad bars that differ slightly depending on the region of food - Italian, Mexican, Aregentinian, Japanese, etc. But the entrees that you order off the menus are only slighly above average. I would not say the food is "fine dining" or 5 star, but it is flavorful and fresh. We spent a LOT of time in the Spa - delightful. There is a need to improve checking in. There was a lack of towels and robes/slippers and you were forced to ask for these, but the facilities are amazing. The hydro therapy is a bit overkill, but the private pool for spa guests is lovely with hammocks and comfy loungers around. I highly recommend Bernardo and Josefina for massage. My husband and I saw each of them on 3 occasions for deep tissue and Swedish massage and their are true professionals, trained excellently in their skills. I can't speak highly enough about this. I have had thousands of massages all over the world and Bernardo is top notch! My husband felt equally about Josefina! The rooms in the Kentenah are sparse and nothing to rave about. The bathroom had lovely amenities, but we had to keep asking for refills. The bed was not so great - very firm and the pillows are foam and very lack luster. But the A/C worked great and the small balcony (although not very private) was nice to watch the sunrise from each morning. Jungle views only and the music starts at the pools at 8am sharp. You walk a ways to a very small beach with loungers and palapas, but is gets very crowded early and is not very wide. But the water is luscious and when in the Yucatan, you MUST get in that water! We spent most of our sunning time by the pool at the White Sand and Kentenah has a large play area for children and it got a bit loud and crowded. White Sand has the best lobby bar as well. The selection of liquors is pretty mid-range, but you can pay to upgrade if so desired. We would finish the night there every day. We also saw the Bravo Show one night - fun, energetic and something to do, but the food was only so-so. Overall, this was an extremely enjoyable experience - the food, drinks, coffees, desserts, pleasant staff and lovely pools and grounds are so great. We would highly recommend it and the price was totally reasonable!! Loved it!!!
Wonderful
odpybs4o0d (Mexicali, Mexico) on Mar 19, 2024
We enjoyed our stay very much. Excellent service, the food was delicious, we would definitely come back! Beautiful place, full of nice quiet and zen spots. Ideal to go with your family. I definitely recommend it
Vacation Offers
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Enjoy $1,500 in resort coupons with a minimum 4-night stay at select all-inclusive TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.
Cancun, Riviera Maya, Punta Cana, Montego Bay, Puerto Vallarta -
Two children 0-17 years old stay free in the Family Selection rooms at the all-inclusive Grand Palladium Kantenah Resort & Spa in the Riviera Maya.
Riviera Maya
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