UNICO 20˚87˚ Hotel Riviera Maya

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3518 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Best Babymoon/Anniversary Trip Ever!

    Reviewed by alyssaread() on Aug 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I visited this gorgeous boutique hotel for our ten year anniversary as well as babymoon for our first child. The food was exquisite, accommodations charming, and the staff was completely wonderful. We loved hanging by the pool having great conversations with Abraham, participating in crazy pool workouts and volleyball games with Sergio and receiving top notch treatment at the spa! From the moment you arrive, there is a clear sense of welcome, with aromatherapy, welcome drinks and a host to guide you through your whole trip. Our host, Fernando was incredible!! He would make all of our reservations for dinner, booked us an excursion as well as set up all of our spa treatments. We didn't even have to leave the pool! Overall, I would highly recommend this resort to anyone looking to be pampered, fed delicious food and relax at a gorgeous destination.

    Four days romantic getaway

    Reviewed by frps73() on Aug 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We loved everything about the hotel. The installations are beautiful, the room was great with an amazing ocean view, restaurantes were awesome and the staff was extremely helpful and friendly at all times. We also felt very safe with all the COVID measures.

    Excellent

    Reviewed by frankieb4422() on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just spent a week at Unico, Mario was our server at the pool the entire week. Mario was absolutely amazing. Our drinks were never empty and they were served with a great attitude. Mario’s dedication to service, friendliness, great attitude and hard work should not go unnoticed! Definitely made our stay that much better!

    You have to go!

    Reviewed by E5901HZtaram() on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We honeymoon’d at this property in July 2020 and we are so impressed! We loved our time here and we hope to return. UNICO is taking safety measures that made us feel safer than we have in a long time. They are wearing masks, distancing and sanitizing everything. The food was amazing whether we chose room service, poolside or restaurants. The property is beautiful. Also, the views from the majority of the rooms include an ocean view! It’s beautiful! We are so thankful for Javier, who made our visit seemless by arranging for all the details of our stay; Rodrigo and Bianca, for proving exceptional poolside service several days in a row; and the female hibachi chef who cooked our favorite meal of our stay! We even had a close encounter with a sea turtle on the beach one night. Would 10/10 recommend.

    Loved it

    Reviewed by Faith L(Texas) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are big cruisers and Of house our cruise was canceled due to corona. Mario and Carlos at the pool bar are excellent and attentive. Luis in the pool bar. Elises is a great pool butler who kept our umbrella in check and our towels and chairs safe. Susana in the salon did a great haircut and pedicure. We have heard great things about Pascual as a host but didn’t get our requests honored for him but rather was lied to about him needing to be off that day. Only to find out he was there that day. The truth always looks best. The host we got was just ok. Maybe she is new. We did the emotions tour and naara was our guide she is great. Did you all the x- parks are a huge corporation? Support local and go to emotions. We also swam with the dolphins and did the upgraded excursion for evening sailing with Cancun adventures. Nice but if it hadn’t been free from our ta, we likely wouldn’t have done it for the price. Maybe for half that. In the end loved unico. Clean and safe from la corona. Drinks food and service were top notch. I would come back if I ever wanted to go that far down the riviera maya. I love a cruise tho. Not gonna lie.