Comfort Inn & Suites Zoo Area

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1053 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Poor, not as expected

    Reviewed by 137suzanl(Gulf Shores, Alabama) on Feb 13, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Hotel is dated, dingy and needs a good scrubbing. The coffee maker was broken, not that we were going to use, but still broken. Carpet and curtains were stained and couch was dingy. Defiantly would not walk barefoot, it was very loud with kids running in the hallway. I will not stay here again.

    Clean and Comfortable Stay

    Reviewed by 323cathiek() on Dec 28, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is the hotel we stay at every time we come into town, so we were glad to find they were clean and safe during the pandemic. We came in for a quick visit during the holidays. We were only able to see family from afar, but it was better than nothing. Thank you Comfort Inn!

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Nice stay for one night

    Reviewed by selvync2014(Hawthorne, California) on Nov 14, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    If your planning just to stay over night this is the place to stay. Don't expect anything fancy. I was going to give it 3 stars cause when I walked in the room it smells like cigarettes. I let then know and took care of the problem. I also got free parking which cost $15 and a discount on my stay. So I felt comfortable giving them 4 stars for their customers service

    Halloween weekend

    Reviewed by gloriabS1786GK() on Nov 07, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We took our grandkids for a Halloween romp in Old Town. The property was a great location for all our needs. The extra parking charge PER DAY was a bit of a surprise. We always stay at Comfort Inn and Suites. This was the first property where we had to pay to park. Our only other option was on the street. The "breakfast" they offered was also subpar. It consisted of a bottle of water and a granola bar. Maybe opt for a muffin or danish? Other than these little quirks, the stay was enjoyable and the staff was helpful and friendly. I would absolutely stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Value

    Value-3

    The Staff

    Reviewed by josephmh777() on Nov 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    i stayed with my girlfriend . We had a suite. We had a great time together and i probably ate most of the junk food they sold in lobby..The staff was awesome clean rooms . they really went out of their way...4 great days./..Thank you

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4