Bay Gardens Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1610 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent Service & Hotel Amenties

    Reviewed by Dimitri F() on May 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I would like to begin by extending my sincere appreciation to the entire Bay Gardens Hotel team for the outstanding hospitality, professionalism, and attention to detail thus far. Being part of the current global pandemic, this has not taken away from the exceptional service, catering, and hospitality that this resort is known for. I would like to extend a heartfelt thank you to Yolan & Sherian from the front desk for always being available and courteous at every turn. I would also like to send a notable mention to Ms. Matilda who has risen to the occasion and extended additional hospitality. I have had zero complaints since my arrival here and I am looking forward to another fantastic week of this quarantine period (I almost wish it was longer). Keep on doing the amazing job that you all are doing and I look forward to revisiting this resort in the future with my family post-COVID-19. With excellent Wi-Fi, state of the art Smart Tv's and an extensive array of local dishes and cuisine, you do not want to pass this opportunity up. I would highly recommend anyone to take stay here and visit this beautiful island of Saint Lucia. You will be warmly and graciously welcomed and have a vacation of a lifetime.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Bay Gardens Short Stay

    Reviewed by sweetem93(Southampton, United Kingdom) on Apr 16, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I stayed at Bay Gardens for a work trip. On arrival the staff at the reception desk were friendly and I was assisted with my luggage to my room. The room itself was large, with two double beds, and was quite basic but it was clean and comfortable. As I only stayed for a night on a business trip I did not use any of the facilities, except for the restaurant. The restaurant area was quite small with a choice of a local buffet or limited menu. I found the food very average and the service was friendly but quite slow.

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    25th Wedding Anniversary Stay

    Reviewed by littlefour(ashford) on Apr 04, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Fabulous hotel, very personal, staff were wonderful, great location, just lovely and great value. Great that you can also use the beach hotel. Free Shuttle bus and you could also walk. Close to local supermarket and lots of places to eat. We will be back.

    RWH Caribbbean Explorer

    Reviewed by fapascoe() on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We liked the buffet food, good choice of local produce, the "Happy Hour" pre-prandial drinks were a hit, and the various pools offered sunshine at most times of the day. \\\\\\\\\\\\\\\\\As an organised party, we were somewhat surprised not to have our regular evening table at breakfast time, being dispersed around smaller tables.

    A good base to see the area

    Reviewed by kevcarter74(Cheltenham, United Kingdom) on Mar 25, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Positives.....friendly staff, lovely food, nice room cleaned daily, shuttle bus to the beach, near everything in rodney bay. Negatives......when you order food, be prepared to wait.....its the Carribean, and they don't rush. Food is also quite expensive, but St Lucia in general is pretty expensive for food, and be prepared to add 20% to your bill to include VAT and service charge. A special shout to Steffi, she is good as gold.