Coco Palm

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 1963 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Birthday Vacay

    Reviewed by EDavis09() on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I always enjoy staying at Coco Palm resort. Close to everything. Very clean resort. Friendly staff providing exceptional service. Very comfortable, just the right size, and great especially for couples!

    Anniversary

    Reviewed by Vacationer360320(Glasgow, United Kingdom) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Best hotel on the island staff are so friendly and welcoming , facilities are perfect and a few minutes walk to the beach, stayed 5 times so far tried other hotels but always go back to coco palm the staff always remember us and treat us like family ????

    Amazing Place To Stay

    Reviewed by kenlynn3(Manchester, United Kingdom) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I have just returned from 2 weeks of sheer bliss at this hotel, I can't thank them enough for all their help from cleaning the rooms to serving drinks to providing fabulous food to pool cleaning to reception to tour arranging, I could go on and on. There is one thing that stands out with this hotel and it is the Staff !!! I would love to mention a few of them and hope if I have forgotten anyone that they are not upset because in general I cannot fault any one of them. Where do I start, I will begin with the restaurants both of which are fantastic, Lise, Princess, Curline, Patricia, Pamela, Shervan and many more. The Bar: Dwight, Christian, Lance, sorry can't remember the others names. Reception: Numerous people but particularly Claudine. and Peppy. We have visited a good number of 5 star hotels in various parts of the world and can safely say that they could learn a lot about how to look after their clients from this hotel and one thing is for certain we will, god willing, be back next year!! Can't Wait !! Love to you all xxx Lynn & Ken Date of stay: March 2020

    Fantastic hotel, like coming home!

    Reviewed by Sylvia L() on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fantastic stay again at Coco Palm, 3rd time here. The hotel is beautifully kept, the gardens, pool and surroundings are immaculate, the rooms are so well kept, the housekeeping was fantastic. The pool is my favourite ever, good for swimming but also has a big "shelf" to sit in shallow, warm water, awesome! Great sunbeds too. The restaurant is so well run, the staff so attentive (and fun) and the food is amazing. We were on the all inclusive package which was totally worth it. The bar is great with, excellent choice of drinks and so many cocktails served by lovely, friendly staff. The staff - the best staff ever, a lot of them have been there for many years, one of the main reasons for returning (big shout out to Lise) - it is a locally owned hotel which gives it a family feel but also so, so professional. They are like family and treat you as such, so caring and thoughtful. We were there as coronavirus was starting to get serious in UK which was obviously going to affect the hotel and staff with bookings but they were amazing, ensuring guests were sat apart for meals, but so subtly done we didnt realise for a couple of days! They constantly cleaned everything, hand sanitiser readily available. Great sunbeds. Very short walk to the lovely beach and in the centre of Rodney Bay but you wouldnt know it as so quiet. Near to supermarkets and some lovely shops as well as locals selling their wares. Cannot recommend it highly enough, will definately be back!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Friendliest Hotel

    Reviewed by KnittingJane(London, United Kingdom) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I Don't think I have ever stayed in a hotel with such frièndly staff. Particular thanks to Peppy who listened to what I wanted to do and worked out an ideal itinerary for me even checking how many cruise ships were due so we could work out the best days. Thank you to Patricia who kept me topped up with coffee at breakfast. Great location near beach a and fabulous pool. Rooms clean. WiFi worked. Wonderful week and I was so sorry to leave.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5