The Fairmont Royal York

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4918 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent weekend at the Royal York!

    Reviewed by adam h() on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I stayed for our 15th wedding anniversary this past weekend, sans kids, and enjoyed a very relaxing weekend away. Knowing it was a special weekend for us, Joy at the front desk ensured a bottle of champagne and chocolate covered strawberries were delivered to our room shortly after our arrival, along with a hand-written note to congratulate us - what a special touch!!! In fact, everyone we interacted with throughout the weekend made us feel special. The maids in the hallway made sure we knew where we were going and used the correct elevators (it is a big place and can get confusing), housekeeping asking us if we needed anything extra for our room, the front desk staff taking the time to slow down and ask questions about our stay in a way that felt genuine, etc. And the accomodations themselves were also luxurious. Veey comfortable and clean! I had a preconceived impression that the Royal York was past its prime but I was wrong. It remains a first class operation. We will be back for another stay soon.

    Superb Service

    Reviewed by Tour796406() on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Fairmont Royal York last Friday to celebrate our anniversary. It was our first time there and we were really wowed by the customer service ("royal service"). When I arrived I had called "Royal Service" and mentioned we were celebrating our anniversary and asked if it was possible to get a room with a CN Tower view. The lady on the phone was so pleasant and kind. 2 minutes later a gentleman was sent to our room and escorted us to our new room and assisted with the luggage. We went out for dinner that night and upon return there was a delicious bottle of wine, chocolate dipped strawberries and a very thoughtful handwritten card from the staff. It was a lovely surprise! The amenities are also excellent. The pool is heated, the hotub was great, there's also access to a steam room/sauna in the change rooms. Overall it was a five star experience. Thanks Royal York for making our first anniversary so memorable.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Very satisfied

    Reviewed by Rhonda7003(Woodstock, Ontario) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My partner and I stayed here this past weekend. I have stayed here prior to this reservation in the past and I had been unsatisfied but I love the location so I tried again. I am so glad we did. Best sleep in a hotel i can remember, pillows where wonderful bed was so comfortable. The quality of the food we had at Pipers was wonderful esp the breakfast as we had the breakfast package. The robes you could use between the gym and your room, the gym was great, the pool, sauna and hot tub. It was a great relaxing weekend away and I am very glad the Royal York was a big part of it.

    High class, high quality

    Reviewed by Eric D(Montreal, Quebec, Canada) on Mar 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The RYH is an outstanding destination in downtown Toronto. Even though the main floor has been undergoing renovations for several months, it would be difficult to find anything to complain about. The staff are very professional, friendly and helpful. The service is beyond reproach and the quality is unexcelled. This is definitely a place to return to, again and again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Superb hotel.

    Reviewed by Explorer15965(London, England) on Mar 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Superb and friendly staff. I usually have a large room, clean and well attended to. Service is great. A pity York's Kitchen is now closed it was a great place to eat though Pipers is almost as good! I'll be there again next year.

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX