The Sands at Grace Bay
What to expect (based on 2226 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Customer Service at Grace Bay
Reviewed by Julielongstreet(Richmond, Virginia) on Nov 11, 2019
Everyone was wonderful at The Sands, however, there was one individual who shone above the rest! The Concierge, Yudelka De La Rosa, made our experience remarkable. She helped us navigate the many activities and dining experiences available on the island. She was so polished and professional while at the same time warm, friendly and caring! She is the reason I am able to give The Sands a five-star rating!
Individual ratings:
Cleanliness
Service
Value
Great family vacation
Reviewed by GabbyRB() on Nov 06, 2019
Overall our stay at The Sands was amazing. The property is well maintained, pools are nice, and the beach is AMAZING!!!! Within walking distance to shopping and restaurants. Bikes were always available and functional. Compared to other properties in the area the price was reasonable. My only complaint was the shortage of beach towels but we only experienced that 2 out of 8 days. Hemingway’s was just ok, Bay Bistro at the property next door was 100 times better. Overall a great stay, if I visit Grace Bay again I will definitely book with The Sands!
Excellent Stay and Location need I say more
Reviewed by Camilla P(port of spain) on Nov 06, 2019
I love the feel of the room or should I say my one-bedroom apartment, because that is what it felt like an apartment instead of a hotel room. It is right on the beach and it was very clean and the bed was super comfortable. I would definitely stay here again.
A bit better
Reviewed by jeffmccormack1(Swampscott, Massachusetts) on Nov 05, 2019
Great views, great service, Beach and view is just a bit better than others. Restaurant is excellent. Hotel. Pool, and restaurant staff are really terrific and helpful. Rooms are large and very comfortable. Stove and refrigerator included. Roomy.
Mixed experience
Reviewed by SamLee(Charlotte, North Carolina) on Nov 05, 2019
Loved the location, beach and most of the staff. Room was a garden view suite. Dated furniture, one person at a time very small bathroom. Limited towels. Room at best 3 star. Never was there a time that the people next door wasn't sitting on their balcony looking directly into our balcony. Day 1. Arrival in the room to find sand still on the floor. Wife called to have the floor vacuumed. We went to dinner, returned and after 2 calls to have the floor vacuumed a man arrived with a vacuum so we went down to the beach. An hour later we went to the room and the maid came and said she would be back. Saw her the next day. Day 2 the room received a light cleaning but the floor never felt clean so we had to wear our flip flops or shoes at all times. Restaurant food was fair to good. Service was hit or miss. Beach service was good. Beach was beautiful.
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