Hotel Nacional de Cuba

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7242 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Old full of history and invaded witth cockroaches

    Reviewed by Stefaan B(Nueva Andalucia, Spain) on Oct 30, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Copy of the Breakers in Palm Beach but that is about it. Reception does not know the word customer service, looks like the IRS in the medieval ages. No credit for 1 night that we did not want to stay as cockroaches fell out of the ac. The carpet was probably 50 years old and the bath tub, yes more than 20 horses bathed there, grey no longer white. This is not a 2019 hotel but a 1940 hotel completely used and in need of a full refurbishment, so beside ocean terrace this is a real disaster !

    Individual ratings:

    Rooms

    Rooms-1

    Service

    Service-1

    Lovely hotel in old city

    Reviewed by kappashilman(West Jordan, Utah) on Jun 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel is nice. It's old but well-kept and clean. Each floor is a little different. We stayed in two different rooms (one at the beginning and one at the end of our Cuba trip). A/C worked well, plenty of room, nice bathrooms. Staff was always ready to help. The pool was nice. The restaurant for breakfast buffet had lots of options including filtered water.

    Fantastic Hotel

    Reviewed by JohnCorbitt(Nashville, Tennessee) on Apr 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have zero complaints about this hotel. Yes it is old, but there is a ton of history there. Our room was very comfortable and had everything we needed. Breakfast was phenomenal. Wait staff was attentive. Concierge was super helpful and called local restaurants to make reservations for us. Cigar shop was amazing. Mariela was our maid while we were there and she was so sweet and friendly and did a great job making sure our room looked great when we returned each evening. I highly recommend this hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    There's a fair bit of history and nostalgia in this famous Havana landmark.

    Reviewed by Fergs85(Thornton-Le-Dale, United Kingdom) on Apr 21, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is an iconic Havana location, and not to be missed. There’s no problem about non-guests visiting, and you’ll probably want to stay for a drink anyway. It’s great to sit above the Malecon with a cocktail, which will cost little more than you’ll normally pay elsewhere in Havana. As well as taking in the views, take a chance to see the huge gun emplacements, with guns manufactured by Krupp’s still in situ. Inside the hotel be sure to visit the area dedicated to the numerous famous guests who have stayed at the hotel, including Frank Sinatra and Ava Gardner. This room also includes statues of Compay Segundo and Nat King Cole.

    Lovely, historical hotel

    Reviewed by nbellef(Santa Barbara, California) on Apr 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel was amazing! What a great location. The restaurants were varied and delicious. Especially enjoyed the Churchill bar. The grounds are well kept and an easy stroll. Don''t miss the tunnel tour, with it's main area of historical maps about the missile crisis, to the interesting, twisting tunnels.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5