Be Live Adults Only Los Cactus

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 3133 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Los Cactus mediocre stay

    Reviewed by Viva G() on Nov 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My husband and myself stayed @ the los cactus from the 2nd to the 10Th November 2019 . We had originally booked a room at the Junior suite section which is newly renovated but where provided the option to upgrade to the suites in Block I which was much closer to the beach and pool area for an extra 100$ CAD which we didn’t mind paying for the convenience factor ( 2 minutes to the pool and 5 minutes to the beach ). The suite was spacious with an extra room ,comfortable bed , big balcony , with surprisingly good water pressure from the shower and warm water . We had 2 AC in the suite which helped on those crazy humid days . The hotel is on the older side , built with a colonial Cuban design in mind , especially the lobby area , it does have a large variety of flora and fauna especially the cactus variety . The hotel has an Intimate feeling with just a few bars and 2 a la carte restaurants :- Cuban and Italian . We tried the Cuban restaurant, the food was mediocre , nothing special but again Cuba is not know for its cuisine , I did carry my own hot sauces which helped add some flavour to the food . The a la carte is not available on all days and we where not informed of the schedule in advance , so many a time we went to make a reservation only to be told it’s a buffet only day which was an inconvenience as well as booking widow was limited . The food was not the best and did upset mine and my husbands stomach, glad we carried tuna tins & snack from Canada which helped a lot . The drinks where watered down and not much of a premium variety available. We liked the idea of an adults only resort with no kids and hoped to meet other younger couples ( I am 29 & my hubby is 30 )however majority of the guest where Older retired folks but it didn’t bother us , we meet a lot of other people from Canada . The pool was old & smaller then the ones we have been to at other resorts , with the lining almost coming off , mediocre at the best , however the water was clean and it helped that there were not many guest at resort so we always got beach chairs no matter what time of the day . The jewel of the resort is the beach , it was amazing the water and sand , clear & pristine with plenty of beach chairs and shade . My only complain that the bar at the beach was a bit of a walk and they don’t have Servers on the beach like other resorts but again it’s not a 5 star resort . Also we are late risers in the morning and always missed breakfast, what did not help is that the resort doesn’t have a 24 hour snack station therefore whenever we woke up late in the morning we had no food from 10 am to 11.30 pm unless we got some snacks from the snack bar the previous night . The resort all in all is good and close to downtown Varedaro . We had a good time . Some staff where very helpful like Ariel for helping us contact our hola rep and assisting with any requests , Maikel who was very helpful in suggesting good restaurants and night life and arranging our late checkout since our flight was at 10 pm ( we paid An extra 35 CUC for it )Hugo for helping with arranging the money collection for our Havana trip , @ the buffet Roberto & German for great service , Theresa and ladies at the Lobby bar where always welcoming , friendly and helpful . Overall we had a good trip .

    good hotel but food can be improved

    Reviewed by hay_ak84(London, United Kingdom) on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    overall the hotel is situated on a very big land, the beach was magical, free excursions on the beach, hotel staff were lovely however the food needs improvement, The rooms were very spacious - even had an ironing board.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-4

    Be live adults only los cactus

    Reviewed by Daydream310341() on Nov 05, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed there for 1 week starting October 26, Weather was great, beach was everything you could hope fun. Clean resort, great staff who care about their guests! Food was what you’d expect for Cuba. We were in block I, close to the pool and the buffet! Our room was the largest we’ve ever had! 2 rooms and a large patio! We would return to this resort for sure!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Not happy this year..

    Reviewed by TasiaW(St. John's, Canada) on Nov 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been putting off writing this review for a little over 6 months. We stayed at Los Cactus from April 20-May 04 2018.We, myself and my partner love this place!. This was our 7th year at this beautiful place. You can see by our previous reviews of this resort, we really enjoy this resort. The beach and the people of Cuba are fantastic! However, this year was completely different. In previous years. the food at the buffet was great. This year, not so much. We missed having the Grill as an option for dinner. The repeaters party, which was always a fun activity to attend at night was moved to the afternoon. If you didn't ask somebody about it, you were not invited. Unlike previous years.Casino night was the same, it was usually a night affair and fun. Not this year, it was almost a waste of time for the staff to pull off. The Dunas bar used to be open until 11, not this year it was closed at 7. This is the best bar on the resort, a great bar to end your night. There was a shortage of good liquor and there was not Cristal on tap. However, you could purchase it by the tin at a mere 1.25 pesos at the front bar. This gets expensive on a two week vacation. Finally the last complaint, somebody stole a few things from our room. Did we complain, no we did not. We wanted to make sure we did not have the items of clothes, we didn't find them when we got home. We had bought down some NBA hats for one of the gardeners, two of my partners UA shirts went missing and two articles of mine went missing. When we go to Cuba we bring things to the staff, things they need/want. We tip really well. We understand because of the embargo with the US, the beautiful people of Cuba don't have the same luxuries some have, however, this does not mean it is okay to steal from us. I have thought long and hard about writing this review, because of this. We are not sure if we will travel to this resort again, we are on the fence about this. I am really sorry about this review

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    another amazing time at Los Cactus

    Reviewed by Toronto123_12(Toronto, Canada) on Nov 02, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just got back from our second trip to Los Cactus this year. Lovely grounds, nice clean room. Beautiful beach. What makes this hotel so special are the friendly people who work there. Without exception such wonderful people: the front desk, the bars, the restaurants, cleaning the rooms, and tending the gardens. Always welcoming. And I have never tasted coffee as delicious as that prepared by Mabel! Her coffees are works of art.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5