Disney's Boardwalk Inn Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2034 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Disney Mardi Gras

    Reviewed by Bridget E(New Orleans, Louisiana) on Apr 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We haven’t had a trip to Disney World in 9 years when we decided this year to go for Mardi Gras break. My husband has always wanted to stay at the Boardwalk so we thought this would be the perfect time. We had both our kids with us, ages 9 and 14, and we got one room for the 4 of us. While it is probably the last time we can all squeeze into one room there really wasn’t a space problem. Our daughter snapped up the twin bed in the sofa and was comfortable all week..and she is really tall and still has space. The 3 of us split the two queen beds comfortably. The room had a nice, quiet, view of the garden area. We absolutely loved this resort. The look and feel of the place was so great and the amenities gave us freedom to come and go as we pleased. My husband and I ate dinner at the Italian restaurant one night while the kids played around the resort and got dinner on their own (which is where those bands come in real handy for them). There were things going on at the Boardwalk every night from movies on the lawn for the kids to performers just outside all the stores. Having the general store and a choice of restaurants right within walking distance gave us options outside of eating at the parks. One big perk is the ability to walk right to Epcot and Hollywood Studios. It is a short walk either left or right to one of the parks and we really enjoyed the ability to walk back and forth without having to wait for transportation. We did take the boat one time and it was a fun ride but not necessary unless you just can’t walk one more step! The staff was so pleasant and able to answer the few questions we had. The bar was great for a drink and we ended up using the laundry facilities twice. One thing we did notice is that even though there are a lot of children around (after all it is Disney), it never felt like it. Unlike the time we stayed at the Wilderness Lodge, we found the Boardwalk a quieter option, not really noticing kids yelling and being loud. Could be the time of year or it could just be that having more outdoor space lessens the noise. Overall I would highly recommend this resort if you are looking for something relaxing and very unique. Our kids asked us on day 2 if we could make this our hotel the next time we go back. We definitely will.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Peaks and Valleys

    Reviewed by donaldbH1354PY(Port Charlotte, Florida) on Mar 31, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I found this hotel to be filled with peaks and valleys of service. Checking-in was a marathon event for the couple who traveled with me while my room was ready within an hour of my arrival. I payed for an upgraded room - not sure if that was the difference. The hotel was clean (peak) but the crew was completely unaware of noise that they made prepping and cleaning (valley). Just how many times to you have to slam a door in 10 minutes. Overall, i came away with a better than average experience;however, i felt that the price differential between this and the Contemporary was not worth the compromise.

    If you don't like this place...

    Reviewed by sam48820(Webster, New York) on Mar 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Then you don't like ice cream. No really, whats not to like about the Boardwalk. I will break it down. Location: Hmm...shall I walk to Epcot, take a boat to Hollywood Studios or the Skyliner....all footsteps away....or shall I grab a croissant in France and then take the monorail to the Magic Kingdom......hmm...decisions decisions. Hotel: Great staff! As most Disney staff, the Boardwalk folks go above and beyond to make you feel not only welcome but very special. The hotel is set in the old amusement park Coney Island type theme and Disney pretty much nails it here with unbelievable furniture, paintings,and decor. Although maybe a bit reminiscent of the movie "The Shining" if you let it, the Boardwalk Inn sets itself apart from all of the other Disney resorts with its Boardwalk action and a huge selection of food outlets and night entertainment including carnival games. Jelly Rolls featuring the dueling pianos is not to be missed by adults. There are some similarities in decor to the Beach Club, which is welcome since that is my Favorite resort. On this trip I stayed at 5 different Disney resorts as research for my Travel Company and the Boardwalk was tops for accommodations, ambiance, location, and pools. Pools: Ok..the main pool with the creepy clown waterslide is where all the action is. Although not a warm pool, your kids will definitely make some friends while you enjoy the sunshine and relaxation knowing the eyes of the Disney lifeguards are always vigilant. The quiet pool located in the "cottage area" of the Boardwalk is very quiet and serene. This unique area is like no where else in Disney. Its a beautiful "neighborhood" of cottage like accommodations with beautiful gardens and white picket fences and the quiet pool & hot tub tucked in back. The other quiet pool is only a stones throw from the main pool and is so warm! Both quiet pools were just that...quiet...but no lifeguards. The Boardwalk is immaculately clean and has something for everybody with kids activities constantly all day. A Great Resort!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Outstanding location and front desk staff, BUT

    Reviewed by atwtraveler53() on Mar 16, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The Boardwalk resort is one of Disney's deluxe hotels and it lives up to the designation in every aspect except for housekeeping. Our stay was for 4 nights, and on 2 occasions we received no housekeeping services by 5 p.m. After our 1 st complaint our room was supplied with fresh towels and beds made at 7 p.m., nothing else. No clean cups, glasses or the replacement of room amenities. After the 2nd occasion of not receiving housekeeping services, Tatiana at the front desk made sure we finally got clean cups, glasses, and room amenities replaced, which also took place after 6 p.m. She went above and beyond to find out why our room wasn't being serviced and remedied the situation. One would think that with the spread of the Coronavirus, housekeeping and cleaning would be a major focus of this hotel to insure the safety of their guests. We still had a fantastic time at the parks. This hotel's location was very convenient, and our room views were outstanding.

    Individual ratings:

    Location

    Location-5

    Service

    Service-2

    Accommodations are very comfortable, Wi Fi sucks

    Reviewed by Gene7451(Birmingham, Alabama) on Mar 08, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Staying at the Boardwalk Villas in Disney World Room is comfortable, well furnished with most creature comforts. Only complaint, the Wi Fi is slower than molasses in January Otherwise acceptable by my standards