Online payment options

When it comes to paying for your flight or vacation, you’ve got options. We’ve put together simple, step-by-step instructions for how to book your flight or vacation with all types and combinations of available forms of payment. 

The first step if you're paying with WestJet points, Travel Bank credits or a companion voucher is to sign in to your WestJet Rewards account. With your WestJet Rewards account, you can check your tier status, view your points balance, see your available companion vouchers and more. An account is also required for you to be issued or use WestJet Travel Bank credits. 

You can reset your password, or retrieve your WestJet Rewards ID, by clicking on Forgot ID or password on the account overview page.

If you continue to experience issues accessing your account it may be that your email address is linked to multiple accounts (i.e. one address used for several members of the same family, or you have more than one account). Please re-attempt to sign in using your 9-digit WestJet Rewards ID and password instead. Your Rewards ID can be found in most WestJet email communications sent to you.

Online payment options

Travel for two is twice as nice. To use a companion voucher you must purchase one WestJet-marketed and operated flight and the second guest on the same itinerary will pay a reduced amount (or no charge) for the base fare, depending on the type of voucher and destination, plus taxes, fees and other Air Transportation Charges.

How to book with a WestJet companion voucher:

  1. Sign in to your WestJet Rewards account.
  2. Select “Use companion voucher”.
  3. Search for your flights by indicating your origin and destination, travel dates and number of guests (minimum two)
  4. Select the companion voucher you’d like to use and apply it to your booking. 
  5. Choose your flight times and fares for each of your flights.
  6. Enter the travel details for you and your companion.
  7. At your payment summary, confirm that your companion voucher was redeemed.
  8. Pay your remaining balance with WestJet points, Travel Bank credits, WestJet gift card or credit card. 

IMPORTANT: you can only use two forms of payment in addition to your companion voucher. See the below for step-by-step guides on how to pay with your preferred forms of payment.

Still have questions about using a companion voucher? Companion voucher FAQ

Your WestJet Travel Bank is an easy-to-use account where you accumulate and save credit from non-refundable ticket changes, cancellations or service credits.

How to use your Travel Bank credit:

  1. Sign in to your WestJet Rewards account.
  2. Select your flights and continue to the payment step.
  3. Your Travel Bank balance will appear with the option to apply the credit to your purchase.
  4. Choose to apply all, or a portion of your Travel Bank balance toward the cost of your flights. Any remaining costs can be paid with a credit card. 

Still have questions about your Travel Bank credits? Travel Bank FAQ

With WestJet points, the choice is yours. Use your points to pay for flights or vacation packages. Redeem as few (starting with the minimum) or as many as you want on our Economy, Premium or Business fares, or pay entirely with points to save even more when you choose a Member Exclusive fare. Travel on any date, with no blackouts – it’s that easy. 

Things to know:

  • You must redeem a minimum of 2,500 points per booking for flights or 5,000 points for vacation bookings.  
  • After making a full redemption: if you have enough remaining points to cover the taxes and fees, you will have the option to redeem on that portion of your ticket as well. Redemption will be available in two increments: either 50% or 100% of the taxes and fees, the latter allowing for a fully free flight or vacation. 
  • WestJet points can be applied towards the base fare and surcharges (other Air Transportation Charges).  

How to redeem your WestJet points towards a flight or WestJet Vacations package:

  1. Sign in to your WestJet Rewards account.
  2. Search for and select your flights or package.
  3. Add flight extras in advance, like seat selection and checked bags. 
  4. Continue to the payment step. 
  5. Your points balance will appear with the option to apply them to your purchase. 
  6. Choose the quantity of points you want to apply and pay for any remaining balance with your credit card.

Still have questions about your redeeming WestJet points? WestJet points FAQ

We accept multiple payment cards online.

Please note that you can only use one credit card per booking.

  • American Express®
  • Discover ® (Temporarily unavailable for payment on westjet.com) 
  • Diners Club International ® (Temporarily unavailable for payment on westjet.com) 
  • MasterCard ®
  • Visa ®
  • Visa Debit
  • Visa Checkout*
  • RBC CCIA*

 

*Cannot be combined with other forms of payment including WestJet points and Travel Bank credits.

Someone gave you the gift of flight, lucky you! With the WestJet gift card you can pay for your flights or vacations. 

Here are few things to know about gift cards:

  • You can only use one WestJet gift card per booking
  • You can use your WestJet gift card to pay for everything, including taxes and fees
  • At this time, you cannot use your WestJet gift card and Travel Bank credits together online
  • At this time, you cannot use your WestJet gift card and WestJet points together online 

How to book with a WestJet gift card

  1. Sign in, create your WestJet Rewards account or continue as a guest.
  2. Search for and select your flights.
  3. Continue to the payment step.
  4. You will be given the option to add your gift card as a form of payment.
  5. Enter your gift card number and access code. 

For Plastic gift cards the gift card number and access code are located on the back of your gift card. For eGift cards the gift card number and access code can be viewed through a link within your eGift card email.

Check your gift card balance

Travel together is double the fun. You can use your Travel Bank credits to pay for the outstanding balance of your flights when using a companion voucher. Your Travel Bank credits can be applied to your fare and/or the taxes and fees.

How to use your companion voucher and Travel Bank credits:

  1. Sign in to your WestJet Rewards account.
  2. Click on the companion voucher field.
  3. Search for and select your flights.
  4. Continue to the payment step.
  5. Your Travel Bank credit balance will appear with the option to apply the credits to your purchase.
  6. Apply your Travel Bank credits and pay for any remaining balance with your credit card.

Still have questions?

Companion voucher FAQ

Travel Bank FAQ

Ready to travel someplace wonderful together? You can use your WestJet points to pay for the outstanding balance of your base fare when using a companion voucher. 

Things to know:

  • You must redeem a minimum of 2,500 points per booking.  
  • After making a full redemption: if you have enough remaining points to cover the taxes and fees, you will have the option to redeem on that portion of your ticket as well. Redemption will be available in two increments: either 50% or 100% of the taxes and fees, the latter allowing for a fully free flight. 
  • WestJet points can be applied towards the base fare and surcharges (other Air Transportation Charges).  

How to book a flight with a companion voucher and WestJet points:

  1. Sign in to your WestJet Rewards account.
  2. Click on the companion voucher field.
  3. Search for and select your flights.
  4. Continue to the payment step.
  5. Your points balance will appear with the option to apply them to your purchase. 
  6. Choose the quantity of points you want to apply and pay for any remaining balance with your credit card.

Still have questions?

Companion voucher FAQ

WestJet points FAQ 

Travel together and pay less. Combine your companion voucher, WestJet points and Travel Bank credits.  

Here are a few things you should know:

  • To use a companion voucher, you must purchase one WestJet-marketed and operated flight and the second guest on the same itinerary will pay a reduced amount (or no charge) for the base fare, depending on the type of voucher and destination, plus taxes, fees and other Air Transportation Charges.
  • Your WestJet points and Travel Bank credits must cover the entirety of the base fares (plus taxes, fees and other Air Transportation Charges). 
  • You must redeem a minimum of 2,500 points per booking. 
  • After making a full redemption: if you have enough remaining points to cover the taxes and fees, you will have the option to redeem on that portion of your ticket as well. If you choose to cover 50% of the taxes and fees, the remaining cost can be covered by Travel Bank. 
  • WestJet points can be applied towards the base fare and surcharges (other Air Transportation Charges).  
  • Travel Bank credits can be applied to your fare and/or the taxes and fees

How to book with a companion voucher, WestJet points and Travel Bank credits: 

  1. Sign in to your WestJet Rewards account.
  2. Click on the companion voucher field.
  3. Search for and select your flights.
  4. Continue to the payment step.
  5. Your Travel Bank and WestJet points balance will appear with the option to apply the credits to your purchase. 
  6. Apply your WestJet points first, then pay for the remainder of your fare with your Travel Bank redits.

Note: Only two forms of payment can be applied in addition to your companion voucher. Forms of payment include Travel Bank credits, WestJet points and credit card.

Still have questions?
Companion voucher FAQ

WestJet points FAQ

Travel Bank FAQ

 

Treat yourself to a flight for less and use your  WestJet points and Travel Bank credits together.  

Here are a few things you should know:

  • Your WestJet points and Travel Bank credits must cover the entirety of your booking, including taxes and ancillaries.  
  • You must redeem a minimum of 2,500 points per booking for flights.
  • After making a full redemption: if you have enough remaining points to cover the taxes and fees, you will have the option to redeem on that portion of your ticket as well. If you choose to cover 50% of the taxes and fees, the remaining cost can be covered by Travel Bank. 
  • WestJet points can be applied towards the base fare and surcharges (other Air Transportation Charges).  
  • Travel Bank credits can be applied to your fare and/or the taxes and fees.

How to book with your WestJet points and Travel Bank credits: 

  1. Sign in to your WestJet Rewards account. 
  2. Select your flights and continue to the payment step. 
  3. Your Travel Bank and WestJet points balance will appear with the option to apply the credit to your purchase. 
  4. Apply your WestJet points first, then pay for the remainder of your fare with your Travel Bank credits.

Still have questions?

WestJet points FAQ

Travel Bank FAQ

 

  • WestJet’s partnership with Flex Pay lets you spread the cost of your booking over low monthly payments. Just choose Flex Pay at checkout and you’ll receive a quick decision on your application. 
  • Here’s a few things to know about Flex Pay:
  • Flex Pay requires some basic information such as your mobile number, date of birth, and if you are a U.S. resident, your Social Security Number.
  • Flex Pay's loan applications are determined on several factors, including purchase details, credit information, and more.
  • You can earn WestJet points when paying with Flex Pay.  
  • Regular WestJet points accrual rules for flights booked with Flex Pay. 
  • You can pay off a Flex Pay loan at any time by visiting upgrade.com/pay.
  • You can use Flex Pay to pay for your entire air-only booking, including baggage, seat selection, taxes, and fees.
  • Flex Pay cannot be combined with other forms of payment. 
Learn more about Flex Pay

How to book a flight with Flex Pay:

  1. Search for a flight you’d like to book.
  2. Continue to the payment step.
  3. If available, select “pay monthly” when choosing a payment option.
  4. Enter your personal information and receive a quick decision about your Flex Pay application.
  5. Enjoy your booking right away and pay the balance in monthly installments by visiting pay.uplift.com.

Questions? Visit Flex Pay's FAQ for more information. 

  • Prepay online for the lowest price on your first or second checked bags. Bag fees are higher when checked at the airport. Learn more about baggage fees.

Accepted forms of payment at airports

 Domestic Canada AirportsUSA AirportsInternational Airports

American Express

✔ Accepted✔ Accepted✔ Accepted

Cash

 Not accepted Not accepted  Not accepted

Discover Network

✔ Accepted✔ Accepted✔ Accepted

MasterCard

✔ Accepted✔ Accepted✔ Accepted

MasterCard Debit

✔ Accepted✔ Accepted✔ Accepted

Visa

✔ Accepted✔ Accepted✔ Accepted

Visa Debit

✔ Accepted✔ Accepted✔ Accepted

Debit/Interac

✔ Accepted  Not accepted  Not accepted

Travel Bank

✔ Accepted✔ Accepted✔ Accepted

Travellers Cheque

✔ Accepted  Not accepted  Not accepted

Universal Air Travel Plan

✔ Accepted✔ Accepted✔ Accepted
WestJet points    Not accepted Not accepted Not accepted

WestJet points can be used towards payment of the base fare and carrier surcharges (other Air Transportation Charges) of an eligible flight or vacation package, available on westjet.com or through WestJet’s contact centre. WestJet points can only be applied towards taxes, fees or charges when a full redemption has been made, including on any flight extras added at time of booking. WestJet points can only be redeemed towards new bookings and from one account per booking. Minimum redemption rules on flights apply when purchasing Economy, Premium or Business fares; the entire base fare and carrier surcharges (other Air Transportation Charges) must be paid with WestJet points when purchasing a Member Exclusive fare. A minimum redemption amount of 5,000 WestJet points per booking applies for WestJet Vacations package bookings. Other restrictions may apply and are subject to change at any time. All terms, conditions and restrictions applicable to WestJet Rewards are established by WestJet and shall apply to all bookings, travel arrangements and other services offered or provided by WestJet. WestJet, not Royal Bank of Canada, is responsible for WestJet Rewards.