We’ve spent more than $40 million over the last two years on new technology, including critical systems infrastructure in Calgary and Toronto to ensure high system availability.

Website enhancements in early 2013 will enrich our guests’ online experience, making it easier than ever to find and book the trip they want, or change/cancel a reservation. We’re also making it easier for guests to take advantage of our new offerings, including fare bundles.

Hotels and car rentals can be booked directly through our website and added mobile notifications increase our ability to connect with guests.

Because Owners Care

*See president’s message to shareholders for cautionary note regarding forward-looking information.

Technology Advances for Our Guests
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In June 2012 we improved our self-service kiosks in 82 airports across 16 countries, adding services guest can perform such as self-service bag tagging.