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We were surprised and found nothing to complain about
Date of stay: April 2015
Trip type: Couple
We would like to go back in March ...
We would like to go back in March 2016
Construction on going in many areas of the main hotel and pool.
Date of stay: August 2012
Trip type: Family
I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very ...
I would not go to Blau Costa Verde until all construction is finished. There is machinery on the path to the beach and lobby area and pool area. Very dangerous and noisy. There was 1 bar open with very little to offer. The buffet was moved the the beach area. It is a total mess right now and really should not be open.
Swim with the dolphins
Date of stay: April 2011
Trip type: Couple
We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was ...
We took a side trip to Swim with the Dolphins. You go by boat to this secluded inlet/cove that is closed off and have dolphins, seals, etc. living in their natural environment. To swim with the dolphins was truly amazing and something I will always remember.
Date of stay: October 2010
Trip type: Couple
Tres belle endroit pour de la plongé en ...
Tres belle endroit pour de la plongé en hapné.
Awesome Family Vacation Spot
Date of stay: February 2010
Trip type: Family
Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. ...
Holguin was a very awesome place to go...We loved it and we would go back in a heart beat. It is very family friendly and the kids always had a little kids club that they could do at night. They had a little market that you can go to by shuttle that was very cool also..Eating wise it was just the ala cartes, They were excellant expecially the italian one with the pizza it was awesome...definetly i would go back
What to expect (based on 2775 reviews):
5 most recent TripAdvisor reviews:
Crabbies (not crabs) can put a damper on your vacation
Had another great vacation at the Blau in September and thought that writing yet another glowing commentary would be redundant but after seeing some of the prep work performed by the staff for the...
Had another great vacation at the Blau in September and thought that writing yet another glowing commentary would be redundant but after seeing some of the prep work performed by the staff for the oncoming Hurricane Matthew I have to comment. BCV is a large resort so there is a lot to do to prepare the hotel for the onslaught. It takes several days to get everything battened down and put away. This has to be done all while taking care of the guests and their needs. I have friends who had been at a nearby resort during a previous hurricane and they were appalled that some of the guests could be so demanding that their holiday continue undisturbed. Well I saw it first hand this last trip. Esmeralda and her team did a topnotch job putting the guests` safety first and foremost yet some actually had the temerity to complain about their room, the food, the pool - and on and on ad nauseum. Matthew was a category 5 hurricane and climatologists can not pinpoint exactly where it will hit. Unlike Haiti, a short distance to the east, Cuba and BCV were extremely fortunate not to take the full force of nature. If you don`t want to risk a hurricane don`t travel to the Caribbean in hurricane season. Pay the extra money and travel between November and May. Esmeralda - you and your team did a fantastic job and should be commended.
what a place
Unfortunately we were there during hurricane Mathew which was very scary .Thomas Cook left us basically to die in this hotel when we were to sleep in our bathroom with no air conditioning and had to...
Unfortunately we were there during hurricane Mathew which was very scary .Thomas Cook left us basically to die in this hotel when we were to sleep in our bathroom with no air conditioning and had to take the mattress off our bed until the hurricane either demolished the hotel or we would come through it. When we were told to take our passports into the bathroom with you as this was to identify your body after the hurricane this is when it really hit home. The manageress Esmerelda was fantastic and told us the truth what was going to happen and kept us all calm. We cannot thank the sstaff enough for their caring of the remaining guests. The buffet food was excellent and there was something there even for the fussiest eater. The rooms in the main block do need a little updating, but how long are you in your room really? Many thanks to Adrian Barbara and Roger on reception who could not have done any more for us to make our holiday fantastic. Two tips to remember is take your own kettle and teabags and the plus section wa s not really needed as the other facilities were very good. Cant wait to go back in March if all goes well
Going to Cuba, you can't compare it to other countries in the Caribbean. It's different. It's amazing. It's astonishing. The country, the people, the culture. I've never felt so safe in a country. My...
Going to Cuba, you can't compare it to other countries in the Caribbean. It's different. It's amazing. It's astonishing. The country, the people, the culture. I've never felt so safe in a country. My mother even felt it was safe enough to let me walk around by myself and she has never in her life allowed this. The food in the main restaurant was fantastic on some nights and mediocre on other nights. The drinks are amazing! I tried something new most days. The best A La Cartes are definitely the Italian and the Cuban. The beach is beautiful and there's so much to do. I stayed in VIP and the pool is so lovely, there's a more animated side and more relaxed side, so it adheres to all kinds of people and their needs. I had a fantastic time and made friends with many Canadians ! I truly miss the country. I stayed for two weeks and by the end I was truly content. So thank you Blau Costa Verde. Only con to this resort is that some of the staff need to smile more ;) !!
Fantastic holiday depite hurricane Mathew
My friend and myself checked into this hotel on the 29th September, we were told a hurricane was on it,s way Monday or Tuesday. The run up to the hurricane which arrived Tuesday /Wednesday early...
My friend and myself checked into this hotel on the 29th September, we were told a hurricane was on it,s way Monday or Tuesday. The run up to the hurricane which arrived Tuesday /Wednesday early hours was frightening, but made so much easier to handle by the management and staff who left their own loved ones to stay with us, which is more then Thomas Cook did, as they abandoned us. All the staff kept cheerful and calm throughout the whole time of the hurricane, and could not do enough for us .Esmeralder the hotel manager was brilliant and stayed with us throughout.The hotel is bright and clean, the facilities are very good. The beach is lovely with a beach bar, you can go on the catermaran or pedalos free of charge.The food is of excellent quality, with plenty of choice. I will definitely be going back, only this time minus a hurricane,
I went with my girlfriend, my Mum and her partner. We had a few nice days to start however, we could not get money from hotel and on the second day had to pay £10 to travel to Centro Commercial...
I went with my girlfriend, my Mum and her partner. We had a few nice days to start however, we could not get money from hotel and on the second day had to pay £10 to travel to Centro Commercial (Market) then because they had no money at the bank then we had to go to the Playa Costa Verde Hotel. They had money. The Blau very rarely has money and the next time we asked for money they said that no money because of Hurricane. We had no access to phone as EE and other networks do not allow Cubacel, we had to pay $2 pesos for an intermittent WiFi service everyday. The food - no consistency, sometimes nice then not. We had good breakfast but the pancakes were hard and one day the French toast had crusts cut off because the bread was stale. Spanish restaurant good first time but served under cooked chicken and cold potatoes second visit. Hurricane Matthew hit, Thomas Cook refused to take customers from hotel and let us stay in Blau where alcohol stopped due to government guidelines 24 hours before. VIP lounge stopped 48 hours before hurricane. Theme restaurants also stopped 48 hours or more before hurricane. 4 days before hurricane hit we were moved from VIP room to normal room where we had Cock roaches and ants in room. No TV and no entertainment more than 48 hours before hurricane and English movie channel not reinstated after hurricane. Awful packed lunch provided day before hurricane and told stay in room until told otherwise. After hurricane - main pool full of oil because filters turned off and no one could enter the pool then non VIP guests were told to use the VIP pool, even though Plus guests pay we extra for this. VIP lounge reinstated day after hurricane passed with theme restaurants opened second day after hurricane passed. There are good staff at hotel and Yunior at the VIP lounge was excellent, so were restaurant staff. Reception staff don't understand much English. We did not have a terrible time but won't go back. Shame because people of Cuba are lovely it could have been a much nicer holiday.
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