Average ratings:

  • Cleanliness
  • Value
  • Service
  • Hotel Amenities
  • Food / Restaurants
  • Beach
  • Pool

Filter by trip type:

    Very fun and exciting, will go again to KBH next year!! Woot! Woot!

    Would recommend

    Reviewed by Campbell on Feb 17, 2013

    Date of stay: February 2013

    Trip type: Family

    Everything was excellent! People from the hotel were very good. Only thing was there is no WIFI service. The WIFI we paid for did work on the odd day but even then signal was very weak. There is no room service ...

    Everything was excellent! People from the hotel were very good. Only thing was there is no WIFI service. The WIFI we paid for did work on the odd day but even then signal was very weak. There is no room service but can get food downstairs at the restaurant or the TIKI Bar and Grill. TIKI Bar was awesome...got to know Tom and Dan, among others. Cheaper to have breakfast at Lahaina. Pic added is taken from our 6th floor room.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    KBH's location & outstanding hospitality make it truly "The Most Hawaiian Hotel".

    Would recommend

    Reviewed by Joy & Neil on Dec 18, 2012

    Date of stay: December 2012

    Trip type: Couple

    This was our third stay at KBH & we continue to love it for its old fashioned charm & genuine Hawaiian aloha spirit. Every single staff member we came in contact with was warm & friendly. Our spacious ocean front ...

    This was our third stay at KBH & we continue to love it for its old fashioned charm & genuine Hawaiian aloha spirit. Every single staff member we came in contact with was warm & friendly. Our spacious ocean front room & lanai were perfect for relaxing. The beautiful grounds & primo beach location cannot be beat. Nightly entertainment was enjoyable & Sunday brunches were delightful. We have stayed at other resorts & checked out more resorts & condos in Maui. KBH is the best & we will definitely stay there again.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    You will feel that " you " are their reason for getting up in the morning, no doubt about it !!

    Would recommend

    Reviewed by Brenda & Ken R. on Sep 19, 2012

    Date of stay: September 2011

    Trip type: Couple

    My wife and I discovered the KBH back in 2004 and have returned each and every year with the exception of 2012 due to an unexpected medical emergency. We plan on going back in 2013. I cannot find the words ...

    My wife and I discovered the KBH back in 2004 and have returned each and every year with the exception of 2012 due to an unexpected medical emergency. We plan on going back in 2013. I cannot find the words to describe the exceptional service and hospitality we have always received at this resort. When we arrive at check in there has always been a number of staff in the lobby that recognise our faces and in response come right over and greet us both with big hugs and kisses.We have travelled to many places over the years where we have gone back to the same hotels and never saw any familiar faces from one year to the next. The majority of the their staff have 20 + years of service time. That in it self speaks volumes as to how the hotel cares for its employees and guests alike. Genuine hospitality in every aspect without any trace whatsoever of sensing scripted behavior. If you are seeking a "true" down to earth Hawaiian experience this is the place to call your home while vacationing. Sincerely Brenda & Ken R.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Loved our stay in Maui! Can we move there????

    Would recommend

    Reviewed by Woody on May 31, 2012

    Date of stay: February 2012

    Trip type: Friends

    This hotel has a great beach - we updated to a beach front room and it was worth it for the great view. It is a family oriented hotel, and has a small convenience store that has drinks, sandwiches ...

    This hotel has a great beach - we updated to a beach front room and it was worth it for the great view. It is a family oriented hotel, and has a small convenience store that has drinks, sandwiches and cheese and stuff, so you don't have to eat out at every meal. It was close to a mall, and fairly close to Lahaina - we had a great vacation! We were there during whale watching season - could see the whales breaching right in front of the hotel..... Did the road to Hana which is beautiful, but long! Note that some of the boat tours leave directly in front of the hotel which would be great if you don't want to drive.

    Individual ratings:

    • Cleanliness
    • Value
    • Service
    • Hotel Amenities
    • Food / Restaurants
    • Beach
    • Pool

    See moreSee less

    Maui

    Would recommend

    Reviewed by Fay on Sep 11, 2011

    Date of stay: May 2011

    Trip type: Family

    love Maui. One of my fav places to ...

    love Maui. One of my fav places to vacation.

    Individual ratings:

        See moreSee less

        We Love Maui!!

        Would recommend

        Reviewed by Juli on Aug 16, 2011

        Date of stay: May 2011

        Trip type: Family

        We went to Maui this time to attend a close friend to the families wedding. We stayed at the Kaanapalli Beach Club and it was fantastic. It had a kids club room for the kids with bowling alleys, craft area, ...

        We went to Maui this time to attend a close friend to the families wedding. We stayed at the Kaanapalli Beach Club and it was fantastic. It had a kids club room for the kids with bowling alleys, craft area, air hockey table etc it also had a large pool with a kiddie pool with a waterslide. We found an awesome kids beach in Lahaina that has a rock wall far out in the water to break the waves so our little ones can play on the shore without the waves crashing on them. One of our favorite places to eat in Maui is a little Italian place called Antonios. The food was really freah and the staff are very friendly and hard workers. This was our son's first time to the ocean so it was was pretty cool to see how he reacted to the sand and water.

        Individual ratings:

        • Cleanliness
        • Value
        • Service
        • Hotel Amenities
        • Food / Restaurants
        • Beach
        • Pool

        See moreSee less

        Love Love Love Maui!!!

        Would recommend

        Reviewed by Dana on Jul 26, 2011

        Date of stay: October 2010

        Trip type: Couple

        It was my first time to Maui and I can't say that I had one single complaint. The hotel was amazing. It was very clean and the staff were so great. I would highly recommend the hotel. One of my ...

        It was my first time to Maui and I can't say that I had one single complaint. The hotel was amazing. It was very clean and the staff were so great. I would highly recommend the hotel. One of my favorite oarts of Maui was Lahina. The cute little shops and atmosphere was really fun. All in all it was a great vacation.

        Individual ratings:

        • Cleanliness
        • Value
        • Service
        • Hotel Amenities
        • Food / Restaurants
        • Beach
        • Pool

        See moreSee less

        Honeymoon in Maui

        Would recommend

        Reviewed by Tracey on Jul 25, 2011

        Date of stay: September 2010

        Trip type: Honeymoon

        What a perfect destination. We rented a Little Red Convertable and put on the miles. We explored every inch of the Island. Leaving our room at 4:00 am to watch the sun rise over Haeleakala, sample the ...

        What a perfect destination. We rented a Little Red Convertable and put on the miles. We explored every inch of the Island. Leaving our room at 4:00 am to watch the sun rise over Haeleakala, sample the pineapple wine in the vineyard, hike through the bamboo forest, dip in the seven sacred pools (as the tourist call it), tour the Aquarium, visit National Parks, shopping trips to local markets and Costco of course, Art Gallaries, coffee plantations .... and then .... a Luau in La'hanai, explore old lava flows, snorkelling with the turtles and sharks. Oh right, this was our Honeymoon so we also had beautiful walks on the beach, ate scrumptious foods, found a few mornings to laze about. Just for good measure we through in the Maui Marathon. This Island has something for everyone and we can't wait to go back for our 10 year Anniversary and do it all (almost all) again! Helpful hints .. drink plenty of water, eat as much fruit and sea food as your tummy will allow .. and a few Mai Tai .. mmmm good!

        Individual ratings:

        • Cleanliness
        • Value
        • Service
        • Hotel Amenities
        • Food / Restaurants
        • Beach
        • Pool

        See moreSee less

          TripAdvisor

          What to expect (based on 3439 reviews):

          • Cleanliness
          • Location
          • Rooms
          • Service
          • Value

            5 most recent TripAdvisor reviews:

            Like going home

            Reviewed by KrazyZippy(Hampden, Massachusetts) on Aug 21, 2016

            We arrived extremely late to KBH after a terrible travel day of delays causing us to be over 7 hours late. We pulled up to the hotel and we were greeted by a valet and headed in to check in. It was...

            We arrived extremely late to KBH after a terrible travel day of delays causing us to be over 7 hours late. We pulled up to the hotel and we were greeted by a valet and headed in to check in. It was just a few minutes before midnight. It felt so good to walk into that lobby again. Just like we remembered it 10 years before. We rang the bell and the gentleman came out and checked us in and within a few minutes we were heading up to our room. We opened the door and felt like we were home. We love this hotel. We went to bed immediately and woke up the next morning to a rainbow above the palm trees blowing in the breeze. We ate every morning at the buffet breakfast that was included in our room package. We loved it, fresh fruit, hot bread pudding, pastries, eggs, potatoes, rice, meat, bacon, sausage etc. Also cereal and fruit juice. We stayed for 12 days and everyday was amazing. The staff is wonderful, the hotel is clean and the beach is gorgeous. Make sure you attend the welcome breakfast when you get there. You will learn a lot. We missed the goodbye lei ceremony because of our flight time but we did get our white bead on our leis. We will go back to the Kaanapali Beach Hotel, I know there are people who think it is old and outdated but they just don't get it. KBH is not a resort, it is Ohana, and that is why we keep going back to visit our family. We love KBH.

            Individual ratings:

            • Rooms
            • Service
            • Value

            See moreSee less

            Marvellous Maui

            Reviewed by Bret597(Geelong, Australia) on Aug 20, 2016

            One of the cheaper options on Kaanapali Beach, this hotel has a very 80's vibe and the food options are pretty dire. Having said that, it is well located, friendly and relaxed, has a fantastic beach...

            One of the cheaper options on Kaanapali Beach, this hotel has a very 80's vibe and the food options are pretty dire. Having said that, it is well located, friendly and relaxed, has a fantastic beach and a good pool and the breakfast buffet will at least get you going for the day. Shopping and eateries at Whalers Village are just a short and scenic stroll away. Whether you go 3 star or 5 star, the sun and the beach are the same for everyone on Kaanapali Beach.

            Individual ratings:

            • Cleanliness
            • Service

            See moreSee less

            Great Stay

            Reviewed by shdlandfan(Davis, California) on Aug 20, 2016

            We loved this hotel. The location can't be beat, and the beach is great! We had an ocean front room in the Kauai tower and the view could not be better. Room was clean and had everything we...

            We loved this hotel. The location can't be beat, and the beach is great! We had an ocean front room in the Kauai tower and the view could not be better. Room was clean and had everything we needed. The hotel staff was very helpful. We booked our snorkel trip through them. Only thing I would change- the shampoo-bring your own. I figure if that is my problem, I did not have one. We went to the free welcome breakfast one day. If you have been to Maui before skip it. You know the places to go already.

            Individual ratings:

            • Location
            • Rooms
            • Service

            See moreSee less

            Great Hotel, Friendly Staff, Insistent House Keeping (but in a good way ha ha)

            Reviewed by Adam W(Los Angeles, California) on Aug 18, 2016

            Kaanapali Beach... What more need be said? An insanely beautiful beach close to Black Rock for a 25 to 30 ft cliff jump into the water. Good snorkeling in both directions. Views of Molokai...

            Kaanapali Beach... What more need be said? An insanely beautiful beach close to Black Rock for a 25 to 30 ft cliff jump into the water. Good snorkeling in both directions. Views of Molokai & Lanai. Great beach rental staff. We would have liked to have rented bikes and a kayak which they didn't have but everything else was avail at reasonable (for Hawaii) rates. Tike Terrace restaurant was okay. Tike Bar was awesome (Chantel was a laugh a minute, Joy and Sue were also awesome as were all the others) Tiki Grill got us through lunch without having to go too far from our beach umbrella. I don't think there is a bad room in the hotel. All probably have at least a bit of an ocean view. Some rooms are a little bit blocked by the trees, ours was but... the trees and the lawn are one of the best things about the hotel. Meticulously groomed and well shaded, the lawn has an abundance of beach chairs avail for free. A few of the days we stayed in the shade of the lawn and saved the 30 dollar rental fee for a cabana or umbrella & chairs. The beach is better though, duh. :-) The rooms are comfortable and have a mini fridge and nice balconies. Mind the recommendation about leaving food out. I ate a few ants for breakfast one morning. This one is an A plus unless you are looking for a Kardashian experience.

            Individual ratings:

            • Rooms
            • Service

            See moreSee less

            Kaanapoli Shores

            Reviewed by tthomas88(Fayetteville, NC) on Aug 17, 2016

            We had an ocean view but just as breath taking! The staff was great and accommodating. We went to a Luau and visited the Garden of Eden. Pool was relaxing. Food was great on-site. The concierge was...

            We had an ocean view but just as breath taking! The staff was great and accommodating. We went to a Luau and visited the Garden of Eden. Pool was relaxing. Food was great on-site. The concierge was very helpful in helping us locate points of interest.

            Individual ratings:

            • Rooms
            • Service
            • Value

            See moreSee less

              Our guest rating from 8 reviews

              TripAdvisor rating from 3439 reviews

              Have you vacationed with us before?

              We'd love to know what you think.

              Our review policy

              We do our best to ensure reviews are accurate, fair and objective. All reviews are the opinion of a WestJet Vacations website visitor and not of WestJet Vacations.

              Read our review policy