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What to expect (based on 6012 reviews):

  • Cleanliness
  • Location
  • Rooms
  • Service
  • Value

    5 most recent TripAdvisor reviews:

    Nice place not what I expected

    Reviewed by bmkennedy(Huntsville, Alabama) on Aug 20, 2016

    The location is gorgeous! The water is probably the most beautiful I have seen. The sand is a gorgeous powder white. Gentle waves and cool breeze. The only things I think management should consider...

    The location is gorgeous! The water is probably the most beautiful I have seen. The sand is a gorgeous powder white. Gentle waves and cool breeze. The only things I think management should consider is gull wires over the pool area and something to do with keeping gulls back from eating areas. There are also a lot on locals peddling jewelry, shells and trinkets, some of which are fairly aggressive. I am a beach bum and they made the beach far less enticing for me which was a real downer. There may be little to do with them since they are on the beach. I have just not seen the number and the aggressiveness anywhere else. Jamaica, DR, Mexico, etc all have the but they are few and far between and some resorts have a local night where they come and display their wares one night of the week. The other problem I found is there is not the variety of food options I have seen with Secrets, Iberostar, Rui, etc. If you are a scuba diver, bring your c-card and your mask! Diving is free here! Never saw that before! Overall great place!

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        Honeymoon

        Reviewed by Angie_0085(Mississauga, Canada) on Aug 19, 2016

        Some Pro’s- Ocean water is beautiful, crystal clear and bright blue. The sand on the beach is very soft, almost like baby powder. We loved swimming out to the floats anchored in the water. If you’re...

        Some Pro’s- Ocean water is beautiful, crystal clear and bright blue. The sand on the beach is very soft, almost like baby powder. We loved swimming out to the floats anchored in the water. If you’re lucky and look down into the water you can see all the different fish swimming around. Marios had a delicious antipasto before dinner. There are so many different options at this restaurant it’s great! Some options they have are cheese platters, calamari, mussles, pizza, porscuitto, cold cuts and that’s just some. They also have the best cappuccino here, plus they have soy milk available for the lactose intolerant. Both Sandals resorts we stayed at (also stayed at Sandals Grande St. Lucia) always ask if we have allergies before serving us. There are lots of security guards standing at each walk up point from the beach into resort. There is a delicious place in courtyard to go for a fresh burger made on the spot or a panini sandwich. They also have nachos and other cold sandwiches. When booking your spa appointment on the beach make sure to call them after to confirm you are placed in the system. They didn’t enter my appt and ended up waiting 45 minutes for the esthetician and had to rebook for the next day or I would be late for dinner reservations. Despite this error, Carissa at the front desk spa was speaking to management right away to check into what happened and she was very helpful. She went above and beyond and made sure that I enjoyed my facial the next day and that I left happy. The best part of this trip aside from being our honeymoon was the scuba diving. Joy is a joy (no pun intended) to speak to and was very knowledgeable. She helped us choose the right package and made us feel very comfortable – no pressure. Orville was our instructor and he made us feel very calm and comfortable while teaching us and taking us out to the dive. If you are looking to go Scuba diving, I definitely recommend to request Orville as your PADI instructor. The first dive we went on I panicked and went back to the boat before going down, and the next day Orville spent more time with me in the pool to make sure I felt comfortable with water in my face (the mask exercise). We went out again for a second try and I was able to face my fear and dive all thanks to Orville! Cons- the daily newspaper doesn't inform much of what parties are happening and where to go. Sean from loyalty was very friendly and great at what he does however, he kept bouncing us around when we were trying to change our room. This week there was a lot of corporate employees and vendors there as guests so it was hard to move us. It felt like we were chasing him down every day and then it wasn’t until 5 days later we could change (we only had 2 days left). Do not stay on first floor walk out unless you don't mind lizards and listening to the tree frogs all night the tree frogs are very loud. Also, as in most Caribbean places there are lots of lizards everywhere, including on the patio walkout. We didn't end up using the walkout even though we paid extra for it. They would crawl up on the walls and by the door so we didn’t want them sneaking in the room. Another thing- check out different options online before booking onsite with loyalty. We found a package online that was only 200$ more for the same package we booked with Sandals Loyalty. What is the point of booking through Sandals a year ahead if you can find something online for almost the same price. Doesn’t feel like we had any advantage there.

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            Great visit but could have been better

            Reviewed by Matt C(Chicago, Illinois, United States) on Aug 17, 2016

            My wife and I arrived at Sandals Antigua at 3:00 PM on 8/9. The airport is around 10 minute away from the resort. After arriving we received the formal cool towel treatment and were whisked away to...

            My wife and I arrived at Sandals Antigua at 3:00 PM on 8/9. The airport is around 10 minute away from the resort. After arriving we received the formal cool towel treatment and were whisked away to fill out information on an iPad. Afterwards we eventually landed in our room 801. The room was spacious and had an open balcony. To save time I’m going to split up this review into specific parts. Room The room had a king sized bed, a sofa, desk, and typical bathroom. There was a refrigerator and fully stocked bar. The room location was in the upper middle of the campus. At night you could hear cars and trucks on the road behind the room. This wasn’t too distracting though as the sound of the wildlife (mostly crickets) outside generally drowned out the car noise. The room was approximately 5 minutes away from the registration desk. Overall room: 9/10 Service Most Sandals place a high emphasis on service. This place was no different but it was inconsistent. Most of the employee that my wife and I came across said hello and it seemed genuine. Timing was an issue sometimes. This happened during dinner service. It took much longer than anticipated to get water. I had to also call the desk multiple times to make sure they sent someone to repair my room’s toilet. It’s like the first message didn’t make it to the correct people or something like that. 8/10 Grounds Like most Sandals, the grounds were in great condition. The beach was carefully raked every morning between 6-7 AM. The sand is soft white and the beach is clear of any seaweed. Early in the morning vendors begin wandering onto the beach and start asking guests if they’re interested in services. This problem seems to occur at all Sandals. Sometimes saying, “not interested” isn’t enough. I had to eventually ignore or tell them I’m planning on not purchasing anything today. A Jet Ski vendor actually printed out his own sign and had people register with him right on the beach. The water is clear and many times throughout the day I could see fish swimming up to shore while I waded into the water. It rained almost daily at this resort. Keep in mind that the stone tile covering the entire grounds gets VERY slippery when wet. I saw a few different people fall as they weren’t prepared. 8/10 Food Breakfast - you want a decent breakfast you should probably head to Bayside. My wife and I ate there every morning. It’s a buffet style meal with few changes throughout the week. You can count of eggs, bacon, pancakes, waffles, and fruits being there every day. Servers will get you beverages. Birds seem to rule the roost at Bayside. Seagulls tend to be fairly aggressive and love to take food off of plates. 7/10 Lunch – My wife and I ate at different places for lunch. Bayside, the breakfast place, is also a place to eat lunch. It’s buffet style with different themes depending on the day. Barefoot by the Sea is another option for lunch. We enjoyed eating there twice during our stay. Seafood, sandwich and meat options are prevalent at this joint. It takes around 30-45 minutes to eat there at you order an appetizer, entry and dessert. The birds seemed less aggressive at this place. The wooden chairs, comfy cushions and views are fantastic. There’s a also a pizza place called that I’d recommend visiting. You order a pizza and it’s ready in about 15 minutes. My wife and I ate a Hawaiian pizza for a lunch/snack throughout the trip. The Drunken Duck was another option that we utilized on the trip. We generally visited this place before dinner opened up. The hot wings appetizer was quite delicious and held me over until dinner opened at 6:30. Keep in mind that the appetizer came with a total of four hotwings. This place was pretty much empty for most the trip. Despite that it still took around 10-15 minutes to get the appetizers. 8/10 Dinner - The most options for eating occur at dinner. My wife and I ate at Soy, Marios, Elleanors, OK Coral and Bayside. We were most pleased with Marios and Soy. Both were fabulous and the food was high quality. If you enjoy sushi I encourage you to definitely try Soy. They make the sushi right in front of you and you can make special requests. Marios was also fantastic. Marios starts you off with a buffet for an appetizer. The staff bring out the entrees and desserts later. The lamb and seafood entrees were delicious. The tiramisu and chocolate lava cake are also delightful. Sadly, Eleanors was the worst. The staff and food reminded me of a blend of Red Lobster and Long John Silvers. I was surprised at the low quality since we had to rsvp for this restaurant. The OK Coral was decent but not great. Basically, this restaurant served food that you would find at a local Chili's. The fish tacos were actually good. I wasn’t really impressed with the rest of the menu. The food is not as good as the view that you have from this location. 7/10 Drinks - Cafᅢᄅ de Paris is one of the best places to get coffee, pastries or crepes. My wife and I went here multiple times during the day. If you like Starbucks then you’ll probably like this place. We ordered ice carmel machiattos daily and their blended drinks were terrific. 10/10 Dive Shop – My wife and I frequently scuba dive at Sandals. Diving is off-site and divers take a boat to the different sites. Most dives at 30+ minutes away from the resort. The diving staff in Antiqua seem highly trained and experts at their craft. If you dive make sure to ask for Fern. She is especially helpful and answered all of our questions. Fern understands the complexities of diving and the safety that’s needed. I don’t necessarily think everyone at the dive shop had the same mentality. 9/10

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            Paradise

            Reviewed by Iantaylot1501() on Aug 17, 2016

            Just returned from our honeymoon at Sandals Grande Antigua. We visited Sandals Barbados last summer which was great, but this place blew it out of the water. Food - excellent quality and lots to...

            Just returned from our honeymoon at Sandals Grande Antigua. We visited Sandals Barbados last summer which was great, but this place blew it out of the water. Food - excellent quality and lots to choose from from sushi, Caribbean, Italian, pub grub etc etc. We didn't have a bad meal the entire time we were there. The options for lunch are ridiculous also... pizza, Barefoot restaurant by the beach for paninis and the like, the buffet at Bayside, freshly made burgers, the hotdog cart. Spoilt for choice! I've seen a few negative reviews about the food, but we really couldn't fault it. The service we received was exceptional throughout wherever we ate. Beach - incredible. White sand, crystal clear, turquoise water. Fantastic. There are a few reviews suggesting that vendors on the beach are a little too persistent. Yes they try and make a sale, but I found that they were pretty respectful if you informed them you weren't interested right from the off. We actually booked a boat trip through one of the guys on the beach and it was absolutely superb. (The circumnav catamaran cruise). Pool areas - the main pool is pretty lively with lots going on daily. And pretty loud which was fine by us. There is a quieter, smaller pool for those that like it a little more relaxed. Room - we stayed in a suite on the Mediterranean side. As a returning Sandals guest and Sandals Select member we seemed to get looked after even better than our first visit which was great. The guys at Club Sandals concierge were so helpful and couldn't do enough to help. Our flight home was around 7.30pm and they allowed us to have a late check out at 4pm without any fuss at all. Little touches like this were great. I'd definitely recommend the Mediterranean side of the resort as it's a little more quiet and set back so if you do have an early night you're far enough away from music and festivities so as not to be disturbed. There were no massive negatives really, other than the ongoing efforts by Sandals to sell you extras at pretty exorbitant prices. The "complimentary" photo shoot is all well and good, but when they ask you for $300 for 25 JPEG images on a CD it's a little bit steep! I also found the $99 charge for a poolside cabana a little bit odd as well. We did rent one on three days, but I'm not sure it was worth the money. Anyone visiting that is worried about not being able to get a table at Kimono or Eleanor's I'd definitely recommend just turning up without a reservation. We spoke to a number of people who got tables without booking no problem at all. All in all a great resort. Very expensive as you'd expect with Sandals, but you definitely get what you pay for.

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            Early 31st Anniversary Trip

            Reviewed by Skennedy1964(Chelsea, Alabama) on Aug 16, 2016

            We spent 7 days from August 6-13 at sandals Antigua . This was our 3rd sandals to visit and the one we liked the best. Upon arrival at the airport it took about 40 min to get through and get our...

            We spent 7 days from August 6-13 at sandals Antigua . This was our 3rd sandals to visit and the one we liked the best. Upon arrival at the airport it took about 40 min to get through and get our bags. The sandals desk is right outside so no need for help with your bags. We waited no time before we were on our way to the resort. When we got to resort we were taken to club sandals to fill out forms and taken right to our room. We booked a club level room on the carribean side and was not disappointed . Our room had a big balcony with a view of the water. The room was cleaned every day but it was always late in the day which I did not like. Turn down service was done nightly and a sheet left with the next day's events. The carribean side has more of a resort feel. It is closer to the restaurants and is not loud. The carribean pool is quieter and also has a swim up bar. The lady there makes the best drinks. The med pool is were all the games and loud music is played if that is what you like. As far as finding a chair out of the sun we never had a problem finding one any time. I am on vacation so I was never out early to "save a chair". People did try to save mats for the pool but the staff was there to stop that from happening. If it was just by your chair the staff would take it. That was only fair and I liked it. There are people on the beach saleing there goods and some would keep standing there even after I would say no thank you which did get annoying . Kamonos was the restaurant that we did not like at all. OK was the one we liked the best. They do have entertainment at night but it is late so we did not go to anything. Wish they would start it a little earlier. We would eat and set on the beach which was very comfortable . The only time we left the resort was for an ATV ride. Don't waste your money on that. I had a pedi at the spa and it was not worth the price. Worst one I have ever had. Save your money and don't use the spa. Some of the staff was very nice and others acted like we were a bother. The staff at Moba were way more friendly. This is something that this sandals needs to work on. Because of the resort itself and the beach This is the sandals we hope to go back to. Just having to go through the airports on the way back is a nightmare so just be on notice of that.

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