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What to expect (based on 5947 reviews):

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  • Service
  • Value

    5 most recent TripAdvisor reviews:

    Great resort!!! Even better Staff... Truly paradise!

    Reviewed by marcvs76(London, United Kingdom) on Jul 24, 2016

    Our first Sandals experience. We flew BA Business Class from London Gatwick to Antigua in June. The first thing that greeted us was of course the heat, but the unusually friendly Customs staff at...

    Our first Sandals experience. We flew BA Business Class from London Gatwick to Antigua in June. The first thing that greeted us was of course the heat, but the unusually friendly Customs staff at the Airport (& the man playing the steel band was a lovely & welcoming touch). Transfer to Grande Antigua resort via the shuttle service was very easy; again the driver was very friendly & took the time to point out the sights & its historical/cultural context during the 20 minute drive. But nothing could prepare us for the sight that awaited us when we got to the resort! The opulence & beauty of the actual resort is actually breathtaking. It took us a while for our eyes to adjust; the beautiful buildings; the lush green palm trees; the fountain & in the background the sea. It's a breathtaking sight. We researched the resort - looked through all the pictures & videos on various sites, but none of this media could truly represent the beauty of this place After researching the resort, we decided to stay in the Mediterranean side as we heard it was slightly quieter for couples. We had a Mediterranean Walkout Club level suite. Loved the room - air con was a must & it worked fine & protected us from the heat when we needed shelter. Loved the jacuzzi in the bathroom too. The rooms were clean & cleaned often by staff. What really added that extra touch for us & surpassed our expectations was the Staff. I cannot speak highly enough of the staff we met & observed. They really bend over backwards to ensure that all the guests have the best possible experience. They really are professional at catering to their guests & always deliver with a smile. I'd be hard pushed to remember a time when we were not met with a 'good morning' or a 'good evening' from any member of staff we passed on our many journeys through the resort. Even the security staff who line the beach & ensure guests are safe, still made sure they would greet you with a 'good morning or evening'. The best example of their willingness to cater for their guests was on our second to last night we met Mr G & remarked that we really enjoyed the variety of restaurants on resort - from Italiain, Japanese, French etc, but we also wanted some authentic West Indian cuisine for dinner. Mr G then ensured that the chefs made us some jerk chicken & pork with rice & peas at Bayside restaurant. Then on our last night the chefs made us some curried chicken & rice. It was amazing! It it demonstrated to us how not only does the management listen to feedback from guests, they act on it & go out of their way to cater to their guests! Absolutely wonderful experience! The STAFF at Grande Antigua REALLY made this a truly memorable experience. We would just like to recognise some staff members who really stood out for us: Mr G the General Manager; Sean, Food & Drinks Manager; Iverine - thank you for your GREAT service & fixing our Caribbean food wish; Kerry - your cooking was amazing! Romane - thank you for your advice regarding excursions outside of the resort. Beautiful resort, with the BEST people & service! Thanks & we can't wait to come back for our Wedding/Honeymoon..

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    Absolutely amazing!!

    Reviewed by funinthesun021(Orlando, Florida) on Jul 24, 2016

    We celebrated my milestone birthday at this property and enjoyed an amazing 7 days! The resort is absolutely beautiful, the staff is fantastic from the front of the house to the back--they have...

    We celebrated my milestone birthday at this property and enjoyed an amazing 7 days! The resort is absolutely beautiful, the staff is fantastic from the front of the house to the back--they have customer service down for sure! We stayed in a Mediterranean walkout room club level and had the best experience--we were close to everything but yet far enough away from the pool music, etc. We chose the Club Sandals level and were certainly glad we did--from the moment we checked in the team was spot on! I personally wouldn't select the Butler Level as I don't feel it's worth the extra cost. The restaurants were good--our favorites were Marios for dinner (you can't believe the antipasto bar they have), the breakfast buffet at Marios--there were so many choices including made to order omelettes, Barefoot By the Sea was great for lunch and dinner--the ambiance is fantastic, the Courtyard Bistro is a great place for made to order burgers, sandwiches and a nacho bar that was always a favorite, Bella Napoli had great pizza to go or stay and the Drunken Duck is a must--the bartenders Mario and Andy are awesome as well as the rest of the staff--they have a DJ during the evening as well as late night food--be sure to try the buffalo wings! We had dinner at the OK Corral and it was just "okay"--I wouldn't recommend it. The evening of my special birthday we splurged and had a romantic dinner on the beach complete with the in-house photographer stopping by for a few snap shots--the extra dinner expense was definitely worth it! While on property be sure to stop by the Sandals Loyalty office--be sure to say hello to Shemika Harvey--she's fantastic and we worked with her to book our next Sandals vacation! As others have commented, the ride from the airport is quick and the Sandals team is there to get the guests on their way. Many commented about guests putting towels out at the pools to reserve spots very early--we didn't really have an issue with that as at the large pool where we spent most of our time there are plenty of loungers and pool floats to go around. Be sure to ask for the Raggae Top when at the pool bar--it's not on the menu but is a great refreshing drink on a hot day! As returning guests we attended the returning guest dinner and the food was out of this world! The management staff is definitely "hands on", the GM, Mr. G is always out and about greeting guests, helping the staff, etc.--very refreshing to see along with the other managers really taking an interest in the guests and their staff as well. We absolutely loved our stay at this Sandals property and although we were sad to leave, we know we'll be back again!

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    Perfect in almost every way!

    Reviewed by EPool(Louisiana) on Jul 22, 2016

    My husband & I have been looking for a resort to visit this summer for about 9 months - we celebrate 30 years of marriage this year. Our travel agent kept encouraging us to give Sandals a try, so...

    My husband & I have been looking for a resort to visit this summer for about 9 months - we celebrate 30 years of marriage this year. Our travel agent kept encouraging us to give Sandals a try, so with the great prices we got when booking in March, we did. We do not regret it AT ALL. We had a lovely time, ate too much, drank tons of champagne (me), and did water sports almost every day. We stayed on the Mediterranean side, in Bldg. 5, in a Romeo & Juliet Suite (top floor), which has butler service. Our 3 butlers, Geoffrey, Wendel, and Sheldon, went out of their ways to ensure that we had everything we needed (or thought we wanted), were taken care of, and were happy! One afternoon, we were just coming off the SCUBA boat at 2:00, having gotten on it at 8:15 that morning, and were starving. One phone call to our butler, and soon, burgers & fries were being delivered to our room. You cannot beat that service! A few "musts," for those of you going soon: you must visit Cafᅢᄅ de Paris (often) - their pastries and ice cream are to die for! We got in the habit of stopping by in the afternoon and picking out a few pastries for later that night (the ladies are happy to wrap your plate for you) - every night. You must go to the Drunken Duck - they have a scallops appetizer that is amazing, and their lamb is pretty good, too. You must try Mario's restaurant - I had a scallop risotto flavored with saffron that was so good, I wanted to bathe in it! And you must be on the beach at 6:30 (in July) in the evening to watch the sun go down - it starts your evening off perfectly. Now, Mr. G, if you're paying attention, there's only one thing that we did *not* like about this resort, and it is the ONLY thing that is keeping us from returning. We have already booked for next year, but it is NOT at your resort, sadly. Our room "overlooks" the main pool, which played loud music (and loud games) all day long. And, once the pool was "closed" for the evening, the entertainment in the square outside Mario's restaurant was super loud. We could hear every note, every miked conversation, every hoot of drunken laughter, and we were on the 4th floor! Not a very peaceful time. Were we to return, we would definitely have the option of the Caribbean side, but wouldn't have those three fabulous butlers again. Also, on our last night, the resort held its Caribbean Beach Bash, which was loooouuud, as well. We chose to visit Mario's again that night, and later were on the loungers on the jetty at the farthest end away from the Bash, and we could *still* hear the music & the yammering of the "entertainment director" on her mike. Not a very peaceful last night. Fix those things, and we'll be back in a flash! Sorry for the negatives; overall it was an exquisite experience!

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    Scared Of Bad Reviews?

    Reviewed by Hunter R(Pearl, Mississippi) on Jul 22, 2016

    DON'T BE! This is our third Sandals trip and have already booked another for later this year. Sandals always lives up to our expectations! Spend about an hour or two on Sandals website. Then another...

    DON'T BE! This is our third Sandals trip and have already booked another for later this year. Sandals always lives up to our expectations! Spend about an hour or two on Sandals website. Then another hour or two on tripadviser. Then book the resort , room , and room Level you need /want to make your vacation great. Most bad reviews I read are because lack of effort put into booking. (not knowing the difference between oceanview and oceanfront, etc.) . Sorry for having to go into that but after I booked my first Sandals trip I went on tripadviser and immediately I was scared I had made a mistake. Sandals Grande Antigua The grounds are beautiful, staff are great, and there is always something to do.

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    Great honeymoon!

    Reviewed by snrgarcia(Lake Jackson, Texas) on Jul 22, 2016

    Loved the room...the beach...and the resort was awesome! Food was great! Loved this place. I know if you are planning to go to this place, you will have a great time for a honeymoon or just to get...

    Loved the room...the beach...and the resort was awesome! Food was great! Loved this place. I know if you are planning to go to this place, you will have a great time for a honeymoon or just to get away.

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