Sorry, we don't have any reviews from our guests for this hotel yet.

Try our TripAdvisor Reviews instead or write the first review!

TripAdvisor

What to expect (based on 6412 reviews):

  • Cleanliness
  • Location
  • Rooms
  • Service
  • Value

    5 most recent TripAdvisor reviews:

    A taste of Paradise in the Middle of Winter

    Reviewed by terrycd2014(Folkestone, England, United Kingdom) on Feb 19, 2017

    This is our second visit to this resort, and our fourth to a Sandals. We returned here after visiting Sandals in Grenada last year. It was every bit as beautiful and as welcoming as we remembered...

    This is our second visit to this resort, and our fourth to a Sandals. We returned here after visiting Sandals in Grenada last year. It was every bit as beautiful and as welcoming as we remembered - with the class of room that we had stayed in last time (Sunset Bluff Poolside Walkout) having enjoyed a facelift to make them even more comfortable and convenient. With only a very few exceptions, the staff are wonderful, and the food is everything y0u would hope for from Sandals. Plenty of activities, if you want them, and a good range of excursions. we particularly enjoyed the Segway tour and the Sandals Foundation Reading Road trip, where you spend an hour reading to young children in a local primary school. We enjoyed it so much that we have already booked again for a Winter Sun holiday in 2018!

    Individual ratings:

    • Cleanliness
    • Service

    See moreSee less

    Absolutely recommend- was a great experience

    Reviewed by Alex P() on Feb 19, 2017

    My boyfriend and I stayed at Sandals in a club level room on the Mediterranean side of the hotel. The club level has a much better view, mini bar that includes wine/beer/liquor, and room service. We...

    My boyfriend and I stayed at Sandals in a club level room on the Mediterranean side of the hotel. The club level has a much better view, mini bar that includes wine/beer/liquor, and room service. We had a rainfall shower and a tub that was akin to a jacuzzi. The bed could definitely have been more comfortable and needed to be replaced badly (it was really squeaky- head shake) but it wasn't terrible. The food for the most part was great- the eggs that were pre-cooked and laid out buffet style in the morning were sometimes so watered down and soggy they were inedible but everything else was very good. You could tell where they cut corners (mashed potatoes tasted boxed and muffins/danishes in the am tasted mediocre) but we were impressed by most of the main courses at dinner. Mario's is especially wonderful- don't pass up the lasagna! The staff was (for the most part) SO pleasant and fun to be around. They really helped to make the experience great. The bar... VAST selection of top shelf liquors. Don Julio was my choice for the week. We really took advantage of the open bar. The hotel had activities every night. We went in thinking they would be kind of lame/cheesy but it was quite the opposite. The events at night were lively, entertaining, and definitely reminded you were at an all adults resort. The beach, oh my goodness the beach was stunning. We went during the first weekend in January- it was nice and warm, no rain. The waters could have been a little bit calmer, though. We never went snorkeling so it wasn't a big deal but anyone that DID go snorkeling while we were there wouldn't have had the clearest experience. The beach vendors are sweet but DO get kind of annoying when you really just want to relax and end up having to explain for the 20th time in 2 hours that 'yes, you're sure you don't want a sarong and the jet ski's are still a hard maybe.' We went on two excursions- the first was a day trip to Barbuda (DON'T MISS OUT ON THAT) and the other was a horseback ride off resort in the morning. We did not book our excursions through Sandals- we did them through locals/and a local company and we are definitely glad we did it like that. The tour we did in Barbuda was very private- it was only us and one other couple plus our tour guide. Once we explored the island a little we stopped at pink sands beach for a few hours and there were only about 8 of us total on the beach. If you decide to do it- I HIGHLY RECOMMEND MOTION SICKNESS MEDICINE AHEAD OF TIME. The boat ride is EXTREMELY rocky and if you are even a little bit sensitive to motion- you will puke. A lot. The horseback riding was just as private- it was just us and the tour guide. We went for 5 nights and could have used one more- but we were so beat by the last day that we were fine with going home. We had ONE hiccup that almost de-railed our last night there. Someone that worked at the excursion booth, whom we were communicating with about a tour, signed our name on the consent form. Because we decided against going we got a notification about an hour after the tour left saying that because we didn't cancel in due time we would be charged for the entire tour. Needless to say we kind of lost our mind and couldn't believe that someone would forge our signature but the manager came through and handled the situation promptly and with care. Had he not taken care of it for us- this review would have been a little different but not only did he correct the situation he definitely won us over as repeat customers. We can't wait to go back to a different sandals resort. I highly recommend it to anyone looking to relax, have fun, meet some people, and have an experience that you'll recommend for others.

    Individual ratings:

    • Location
    • Service

    See moreSee less

    Should score 5 but..........

    Reviewed by saxie(England) on Feb 19, 2017

    With its beautiful grounds, gorgeous beach and excelent, friendly helpful staff this hotel should be scoring top marks but there are some things they need to address. As others have said the shade...

    With its beautiful grounds, gorgeous beach and excelent, friendly helpful staff this hotel should be scoring top marks but there are some things they need to address. As others have said the shade and sunbed management is frankly poor. Unless you have a butler or are willing to go to the beach while it is still dark you will not get a sunbed with any shade. We did find beds near the watersports were available after breakfast but were driven off the beach by the heat by 11. The hotel advise staying out of the noonday sun but the only place to do this, we found, was our porch or the coffee shop. Pleasnt though both were I do like an afternoon snooze on a shady sun bed rather than upright chair with my head againt the wall. By mid afternoon it is possible to brave the heat again but as many guests are too idle to remove their towels (and often rubish) from beds they no longer want and drop them into the bins at the gate, there are few beds available and shade is still rare. I dont know how they can best manage this but a beach full of discarded towels when people want beds is ridiculous. Sunset is at about 6 and is a wonderful time to be on the beach with a drink. But they take in the floats at 4 and fly red flags soon after when the beach staff seem to leave. Beach vendors were so polite and friendly even though we were not buying. My other concern was management of the birds at Bayside. Do not leave your table together for the buffet or they will land on your waterglass. We did not eat cake from here because of the birds and noticed them helping themselves to nuts near the oatmeal. A little extra netting would stop them accessing this area as easily. So thats the negatives. We loved our room, in an excelent position near the Carribean pool. Loved watching the lizards, birds and the gardeners who work so hard to keep the place looking imaculate. It was a pleasure to chat to Nathaniel who was cleaning our paintwork. Evelyn was cheerful and thorough with the housekeeping always happy to pop next door first if we were not ready for her. The fridge was topped up with water as requested each day, the lad was great but I didn't get his name. I was so pleased to be in our little bungalow and would have personaly, felt enclosed by the mediteranian block. We really did live outside and were only in the room to sleep at night. There were 2 UK sockets in the room. Free wii -fi was fine for our needs. There is a different restruant with a different theme for each evening. So glad we went to Kimonos. Harold was such an entertainer as well as excelent cook. A really different experience which we will remember. Fire pits were fun but didnt stop us being bitten by (probably) mossies despite out best efforts and long trousers. Wish I had taken a small inflatable to lean on in the shallows of the sea. Though it is too rough for an airbed, there is a strong draw in the waves. Dont bother with anything very much warm to wear. If you are indoors the aircon is comfortable but a light cardie was welcome later in the evening. My impression is that this really is a hotel of two halves. read the website with care before choosing which half is for you. Would we go again? Probably not there is a lot of world out there to experience but maybe Sandals on another island one day.

    Individual ratings:

    • Cleanliness
    • Location
    • Service

    See moreSee less

    Sandals usually excellent but...

    Reviewed by Stephen S(Basingstoke, United Kingdom) on Feb 18, 2017

    Sandals can normally be relied upon to give a brilliant holiday experience. This site, like all the other 6 we have stayed at, provides wonderful rooms; a wide variety of restaurants; high quality...

    Sandals can normally be relied upon to give a brilliant holiday experience. This site, like all the other 6 we have stayed at, provides wonderful rooms; a wide variety of restaurants; high quality food and drinks; wonderful and friendly service; beautiful gardens; and great entertainment. During the day we like to sunbath in quiet shady areas. We have found that this is the one area that Sandals, sometimes, falls short of the standard we come to expect. The Antigua resort is the poorest we have visited in this respect. There are more than enough sunbeds but many do not have shade or are located around noisy pools. You have to be up before 7am to reserve a sunbed with shade. Even then there were several mornings when we were literally the last to find a suitable bed. If you don't mind getting up every day before 7am then I can't fault this resort but, if like us, you would prefer to get up later then avoid this resort. Many other Sandals' resorts are a lot better. This is a large site with beautiful gardens. The resort fronts onto a clean beach. All beaches in Antigua are open to the public. Consequently, there are many people wandering up and down the beach trying to sell you things. However, they are very friendly and will only engage with you if that is what you want. If you are sunbathing on or near the beach, the friendly staff will come and take you orders for drinks. There are a lot of restaurants serving a wide variety of food. There are ony 2 restaurants that require a reservation with about 3 days leadtime. All evening meals are a la carte. There was only one restaurant, Barefoot on the Beach, where there was a problem getting a table. You needed to be there when it opened otherwise you would have to wait for a table. One of the restaurants. Eleanor's, provides a la carte breakfasts. This was our favourite and we had all our breakfasts here. We went on 2 trips, one was a tour of the island. This was a half day tour and was very good. However, the stand out tour was the boat trip to Antigua's sister island, Barbuda. This involves a one & half hour boat journey to the island (be warned if you suffer badly from seasickness; we are not great seafarer's but we were ok as long as we concentrated on the horizon). Although it's not mentioned it's best to wear sandals for this trip; as you enter the boat via a ramp & your feet will get wet. Barbuda only has a population of 1,600 and the beaches are deserted. Upon arrival lunch is served. After lunch you head out, in small boats, onto the lagoon to visit the Frigate bird nesting colony, said to be the largest in the world. We get within feet of the colony with hundreds of birds either flying overhead or roosting. A truely magnificent sight. Overall, a great holiday let down by having to get up before 7am.

    Individual ratings:

    • Location
    • Service

    See moreSee less

    Return Visit - Still as good

    Reviewed by sizzler10(southend-on-sea, UK) on Feb 18, 2017

    Have just returned from our 2nd visit to this Sandals - went same week last year. Thoroughly enjoyed all aspects of trip although have come to the conclusion that food needs to be improved. Having...

    Have just returned from our 2nd visit to this Sandals - went same week last year. Thoroughly enjoyed all aspects of trip although have come to the conclusion that food needs to be improved. Having spoken to Mr G he explained that flavours tend to be played down for the American taste - we would have like more Caribbean flavours with spices etc, however, our friends mentioned Jamaican patties and by the end of the day the chef have baked some and were delivered to our room - thank you Mr G - amazing service. Shane the fitness instructor was good fun and for you girls out there rather handsome with an impressive muscles!!!!!!!! Returning guests dinner was excellent - initially we weren't that keen to attend but got dressed up along with a couple of hundred other returning guests and were treated to the best meal we had. It was Valentines day so every course had a heart somewhere on the plate. Met some lovely other guests and everyone was given a bottle of rum to bring home and some chocolates. If your flight is at the end of the day your luggage is collected at 10.00am with check out at 11.00am then you have the whole day to use the facilites and restaurants. On the 3rd floor there ladies and gents shower suites with toiletries etc and hairdryers to use before your flight. Would definetly return.

    Individual ratings:

    • Location
    • Service

    See moreSee less

      No reviews from our guests yet
      (be the first)

      TripAdvisor rating from 6412 reviews

      Have you vacationed with us before?

      We'd love to know what you think.

      Our review policy

      We do our best to ensure reviews are accurate, fair and objective. All reviews are the opinion of a WestJet Vacations website visitor and not of WestJet Vacations.

      Read our review policy