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What to expect (based on 6108 reviews):
5 most recent TripAdvisor reviews:
My husband and I went for a week with our best friends to celebrate big Birthdays and Anniversaries. We spent over year deciding where we should go. It only took 20 minutes in to realize that we had...
My husband and I went for a week with our best friends to celebrate big Birthdays and Anniversaries. We spent over year deciding where we should go. It only took 20 minutes in to realize that we had made the best possible choice! Everything about Antigua is beautiful and Sandals exceeded our expectations. We felt pampered and cared for at every turn. The staff are great at what they do and they want to make sure you have the exact kind of vacation you're looking to have. From the meals, to the spa, to the excursions, Sandals Grande Antigua did not disappoint. It was a trip we will remember forever and we look forward to returning to that beautiful beach someday!
Excellent visit to Sandals Antigua!
We just returned home from a week stay at the Sandals Grand Antigua. First visit to the island and third sandals resort - we were not disappointed! Stayed in the beachfront butler suite Caribbean...
We just returned home from a week stay at the Sandals Grand Antigua. First visit to the island and third sandals resort - we were not disappointed! Stayed in the beachfront butler suite Caribbean side. Amazing access to the beach. Would recommend bringing ear plugs because there are lots of noise from the tree frogs at night! Our butlers, Vakesha, Kevin and Cecil did an excellent job of looking after anything we needed. Ate at all of the restaurants (except the OK Corral and the Drunken Duck). Not a bad meal to be had. Lots of choices at the restaurants, so something for everyone. The beach and water was one of the best we have seen. No need for water shoes! There are a lot of beach vendors and beach traffic as this is not a private beach. This can be a different experience if you are not aware of it. We had no problems with the staff and found everyone to be friendly and extremely accommodating with anything we needed. No request is too big or too small. The Dive shop is great and very professional. Friendly and always taking care of ensuring everyones safety. Also, a shout out to Shamika at the Loyalty desk who made time to visit and chat with us all week. Mr. G and the managers are very visible around the resort and are always taking care to make sure everything is running smoothly. We could definitely appreciate the attention to detail, and how respected management is and how well cared for the staff are. Thanks for another great vacation Sandals!
Worth the money if you do it right
First off, we love the Sandals brand. It's most attractive feature is consistency. You don't want to gamble when you have so little vacation time. This resort was no exception. Short lines in...
First off, we love the Sandals brand. It's most attractive feature is consistency. You don't want to gamble when you have so little vacation time. This resort was no exception. Short lines in customs, we breezed right thru. There is not a sandals lounge, just wheel your own bags (or pay the guys if you're feeling lazy) across the street to the bus. Having a butler room we had a private car to the resort, about 10 mins away, and our butler checked us in right away. This is where butler service pays off, not waiting in that line to start your vacation! The beach is truly amazing...powder white sand that doesn't get hot, no shells or rocks and super calm. Best feature of this resort, best sandals beach we've encountered thus far. Food is decent with Mario's and ok corral bring our favorite. Some things to try: Chocolate lava cake at Mario's Scallops at the drunken duck Pizza by the pool Ribs at ok corral Our rondoval was steps from the beach. Only bad part was it was busy outside our door bright and early and we couldn't escape the noise. Our butlers Karen and Sean were great. Again, worth the butler service to get the best spaces saved at the pool and beach and dinner. Plus they always left towel animals in our room and treats during the day...which were always cool surprises. Bring your own hair dryer of you have thick hair. We did the jet ski and the zipline excursions. Both were really fun. The staff were really nice with the exception of the front desk. Even the housekeeping made it a point to chat with us and make us feel welcome. Front desk not so much but we really only saw them twice. Shellon at the Loyalty desk was so awesome that we booked not one but two more sandals vacations! So all in all, this is a great sandals....if you go for the butler service. It's more expensive than we usually spend but at the end of the week we were willing to pay a whole lot of money to stay two extra days and we are usually ready to go after 7 days. It's the most romantic property, there were weddings every day. Also I love that sandals takes care of the stray animals on the property. Every cat I came across was healthy and well fed.
Surpassed our expectations
My partner and I stayed at the Sandals Grande Antigua for 7 days. It was absolute paradise. The food is good, not Michelin star or anything but still good. Our favourite restaurant was Soy sushi bar...
My partner and I stayed at the Sandals Grande Antigua for 7 days. It was absolute paradise. The food is good, not Michelin star or anything but still good. Our favourite restaurant was Soy sushi bar. Barefoot on the beach is also really good for dinner, although their lunch menu wasn't very appetising. The staff are friendly and welcoming, although the odd few could come across a tad rude. Dickerson bay beach (where the resort is located) is absolutely gorgeous and is kept in pristine condition. In fact the whole resort is kept in excellent condition. It can get a bit annoying being harassed by the local traders every time you go onto the beach but at least they leave you alone after saying no thank you. The activities were great, we did the snorkelling and sailing and both were loads of fun. My only words of caution are 1) bring earplugs if like me, you're a light sleeper. The tree frogs will drive you insane. They are so loud and only get worse through the night. They only stop at sunrise! 2) bring mosquito repellent. They are relentless here. Never been bitten so much in my life. The bites get red and swollen and incredibly itchy!! 3) If you're a same sex couple, expect to be given a few odd stares from the other guests. (The staff on the other hand are fantastic and never made us feel uncomfortable). Apart from the above, Sandals has met and in some cases exceeded our expectations. We were worried about doing an all inclusive but shouldn't have been. It's taken a lot of stress out of the holiday. Although my partner and I were slightly annoyed at the extras they try and sell you (like the managers wines at extortionate prices). Overall we would do another Sandals vacation and can highly recommend this resort!
Garbage. 5 Star.... should be 1 star.
Right from the arrival of this trip, we got off on the wrong foot. Our room wasn't ready. They pooled us in some communal room while registering, where they forgot to come get us when our room was...
Right from the arrival of this trip, we got off on the wrong foot. Our room wasn't ready. They pooled us in some communal room while registering, where they forgot to come get us when our room was ready, so we waited around for over an hour before someone asked us why we were still in that room. Unlimited Scuba - nope. Advertised unlimited, but the dive shop said for first time certified divers it's 1 dive per trip - IF THERE'S SPACE. Found the hard print in the book in the room proving that the dive shop was wrong. Food quality was garbage in all areas. Cockroaches on the walls during one of our evening dinners resulted in me smashing it against the wall in the restaurant with my sandal. Hotel managers I spoke with multiple times were terrible. We paid for a premium room, but got what would look like a broom closet in the corner of the resort. NO rooms were available for us to be moved for 3 days. Internet usage was throttled. I could not access my work email to try and book a ticket out of the resort early - we really hated it that much. After a 30 minute meeting with the Resort Manager, it was decided that many of our charges would be refunded because of the terrible experience. This guy wouldn't even look us in the face as we left, after giving all of his other guests warm wishes and handshakes and hugs. Mr. "G" - shame on you. This resort may work for people who want to over eat and over drink mediocre food, but it surely wasn't anything I would ever recommend to even my worse enemies. The level of harassment on the beaches from vendors and general idiots was terrible. Antigua Police were of no help. Security - also garbage. The afternoon trip to the Cruise ship port was also a massive scam. Save your money - go anywhere other than Antigua.
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