TripAdvisor Traveler Rating

This was a very clean and friendly hotel, where we were wined and dined! It was a little pricey considering we paid for preferred club/all included & we’re constantly tipping but staff just worked so hard and usually treated us well. Market cafe was my favorite spot for breakfast and once we went for dinner and our server SAUL was SO friendly, FAST, excited & HAPPY to serve us! SAUL estaba muy feliz trabajando a servirnos, con una urgencia y servicio con una sonrisa!! Alejandra (our room service/cleaning lady) on 22nd floor ALWAYS did our turn down service and made the beds while we were gone and that was Amazing!!! We thought this hotel had SOOO many options of things to do that we only did 2 excursions on our 6 day stay! It was a little pricey considering it was way too windy to enjoy the beach BUT i understand that’s not the hotels fault! Just make sure to check the weather trends for your own trip so you can actually enjoy the beach water! (Or not!)lol

A fantastic holiday experience. Facilities, food, drink and customer service all first class. The hotel was spotless. Restaurants have a good menu selection. A favourite was the Italian Nabelio and the blue water grill. Would recommend the ribeye steak.

My daughter and I had a Mother’s Day trip. The resort was very clean and the staff was very friendly. The gym was perfect and had all of the equipment I use at home. Pools were very nice. The restaurants had amazing food! We loved the yoga classes and staff had plenty of fun activities to do!

If you go to the Vine search out Luis at the pool never leave you empty. Need a cabana day ask for Angel to hook you up and get Rubi as your server. Be entertained by Angel and Sergio by the pool, they are a lot of fun! Inside at the lobby bar Benjamin and Erick make a mean drink! And if want to go see Carlos in UVC to get a hook up with information or maybe a membership he's wonderful. We have stayed at Secrets every year since our honeymoon in 2012! Never disappointed!

Came for 5 days with my dad and brother for a boys trip. Hotel was beautiful, clean, and the staff was amazing! All inclusive is the way to go! The spa experience did not disappoint, trip was 10/10! Will definitely be back!