TripAdvisor Traveler Rating

Eliseo, Alejandro, Carina, Gabriel and the rest of the team were amazing and the taco night was the best food we had the whole visit. Tacos Al pastor was delicious. The service was very attentive and they kept our drinks filled and the family entertained!

Great place, awesome service. We loved Karina, Gabriel, Alejandro, Eliseo and Rodrigo. Above and beyond for dinner. Had a great authentic Mexican Corn Experience and it was delicious. The Resort as a whole was awesome, clean, and lots of activities.

We were expecting a romantic getaway with our upgrade to a preferred club swim out with Ocean view. We got to our beautiful room and the AC couldn’t supply 24degrees Celsius, we are used to 20 to sleep. We were told it was the standard there. We had to sacrifice half of our day to visit 4 other rooms to compromise in a 22 degrees with a standing fan in a building on the 3rd floor, no more swim out. Hope they’ll fix their issues Fortunately, they have great staff to compensate big issues

The best holiday yet, we couldn’t fault a single thing. The hotel was spotless and the bed was one of the most comfortable I’ve slept in. Every meal was fantastic and the drinks were free flowing. Special shout outs to Jose for the constant supply of drinks around the pool, always with a smile. Rodrigo, Edwardo and the team from the buffet restaurant they really looked after us every morning. Sergio from Bordeaux thank you. We will definitely be back.

Amazing hotel, amazing service, cater to every need. Bartenders and staff are very amazing especially alain, David, Francisco, Freddy and all the rest. Very clean, very accommodating, very good with kids also. Would recommended for family as well as couples and would most definitely return.