Overview
NEW! – Access to Baha Bay, the new luxury beach water park at Baha Mar
SLS Baha Mar is setting the tone for a new era of stylish, playfully sophisticated island travel. Luxe, high-design accommodations are complemented by renowned, chef-driven dining destinations, spirited nightlife, and unsurpassed service
Guests who book from April 25 - September 30, 2024 for travel up to December 19, 2024 will receive their 4th night free and 200USD Food and Beverage credit!
- Per Room / Per Stay
- Only valid at SLS Baha Mar Outlets :Cleo Baha Mar, Carna by Dario Cecchini Baha Mar, Filia Baha Mar, Katsuya Baha Mar , Monkey Bar, Bungalow Pool Bar & Grill, Skybar, Privilege at SLS Baha Mar, 25* North
- Credit will be applied to the final folio upon check out
- Any unused portion of the credit is non-transferable, non-refundable and may not be redeemed for cash
- Applicable to all Room Categories
- Must stay a minimum of 4 nights
*Subject to change
Resort fees include
- **Effective January 15, 2023 - Resort fee increases to $66USD (taxes included). Payable directly to the hotel
- Unlimited access to the waterpark
- Local phone calls
- Nightly Turn-down service
- 2 bottles of water daily
- Beach and Bungalow poolside access
- Use of non-motorized beach water sports
- Access to the Fitness centre
- Wi-Fi Access throughout the resort
Other fees include
- Service Fee
- **Effective January 15, 2023 - Service fee increases to $27.63 USD (taxes included). Payable directly to the hotel.
Check in
4:00 p.m.
Check out
12:00 p.m.
Rooms
299
Inclusions
Rooms
Amenities
Location
Reviews
Hotel front desk & concierge customer service -1000
Beachlover00000000 on May 18, 2024
The customer service at the SLS is subpar at best. Linda at the front desk was lovely but much like everyone else at the SLS concierge, and front desk seemed unable to own or execute on completely elementary and base level hotel requests. We paid quite a bit for a one-bedroom suite and we're very, VERY disappointed by the service although the room itself was lovely. A summary of the misses are below: Check-in: On Thursday, May 16 it took over 2.5 hours to check-in. It was only my husband and I and a small bachelor party trying to do so. We were left at the desk with no warning so many times by 4 different front desk attendants, both parties asked to speak to managers and were told we were "being annoying". I'd like to note we were all extremely polite, patient and understanding despite the front desk attendant disappearing without a word and didn't return for half an hour at a time throughout the process. Check-in was 4pm but we didn't get into our room til almost 6p. No one called us to let us know our room www ready, we just happened to get desperate enough to venture back to the check-in. Concierge: We went to the concierge the day before we were set to leave and asked to have a 2p late checkout. We sat with her for 45 minutes where she tried to upsell us on a SLS hotel group membership. Eventually she agreed to allow us to checkout at 12.30p (not 1p) as we were told when we booked with Amex. The day of checkout at 11:05a the front desk rang our phone off the hook saying housekeeping needed to come in and clean our room and we had to leave the room bc late checkout was ever actually added by the concierge to our room. We also couldn't even get a dinner reservation at the hotel through the concierge. The times given to us by the SLS were 6p and 10p (it was 5:45p). We walked into the restaurant at 8p and were seated in 10 minutes. We also told the concierge we had no bags to check and were TSA pre-check and had a 5pm flight, could we leave for the airport at 2:30p (10 min ride to the airport from the hotel). She said none of those things matter and we had to leave at 2. When we arrived at the airport we saw NAS has TSA precheck & global entry and now we're at the airport 3 hours early sitting at the gate.3: With management, the default was always "no" with a smile. There was no accomodati my any request
Fun at Baha Bay
Celeste S on May 17, 2024
We enjoyed Baha Bay and the cabana in the Baha Bay Beach Club. Garth was awesome and tended to us great. It was fun, calm, and relaxing. The cabana had everything you could imagine. The infinity pool was gorgeous and perfect for photo ops. Definitely a fun spot
Vacation Offers
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Receive your 4th night free at SLS Baha Mar in Nassau. Plus, enjoy a $200 food and beverage credit during your stay.
Nassau
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