Family of 5

Iberostar Dominicana

Punta Cana 4.0

Overview

Children of all ages are welcomed with endless activities and entertainment in this beautiful beach front resort. Iberostar Dominicana offers an array of dining options and serves a friendly welcome!

Check in

3 p.m.

Check out

12 p.m.

Rooms

346

Rooms

Premium Room
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Premium Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV

Premium Tropical View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Premium Tropical View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV

Premium Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Premium Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV

Family Suite
  • 1 king bed, or 2 double beds
  • No more than 5 guests in the room
Family Suite
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV

Two Bedroom Family
796 square feet
  • 1 king bed, and 2 double beds
  • Garden view
  • No more than 6 guests in the room
Two Bedroom Family
796 square feet
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Mini-bar
  • Safe ($)
  • TV
Additional details

2 connecting rooms

Amenities


Location

Address
Playa Bavaro, Higuey, Punta Cana, Dominican Republic
26 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

UK travellers beware. Not a 5* Experience. AVOID CONCIERGE BREAKFAST AT ALL COSTS!!

Sam B on May 14, 2024

UK TRAVELLERS BEWARE Chose this hotel for our honeymoon..when we pulled up we thought we had made a great choice. Don't get lulled in by the photographs. The first issue was the receptionist initially tried to sell us a room upgrade on our honeymoon for +,$400 more saying we had a poor view and we were located on a side completely different to where our room actually was (luckily we didn't do the upgrade to find this out). The food situation is not good at all. There are a couple of restaurants where you are told to book in advance, which is fine, works well and the service is pretty good. For the rest of the restaurants it is chaos and pretty poor service substandard of a 5* property. We had people take our table at the buffet once we had been seated to come back and stand with our food while they moved... Not expected from a 5* hotel. One evening we were told the Italian restaurant was closed, although half full, for a group of 20 and another night at La Carimba- we waited an hour for a set menu!! Just generally inconsistent poor service and added stress at dinner time which was unnecessary as my wife is pregnant. We visited guest services 3 times and there were a few notes under the door to come to them before we started getting any form of resolution. AVOID AVOID AVOID CONCIERGE BREAKFAST!!! Reason for low review score!! Biggest waste of time and scam going that's wastes 3 hours of your day.. we wish we had read further down in the reviews. Concierge will not leave you alone and it's all for personal gain. Put us completely off ever returning to this hotel. Compensation was only offered in tokens to spend in the expensive hotel gift shop. It was a long winded sales pitch trying to sell you something for £23,600 which you could not easily walk away from because you were golf cart buggied between hotels and places throughout, and the breakfast was poorer than the usual hotel one. We would have been better sat by the pool or on the beach relaxing for those 3 hours!! For people travelling from UK English isn't understood at a basic level throughout the hotel staff, which can be problematic at times such as in the restaurants when resolving issues, which we found strange as there were many guests from the USA. The room was ok, tired but clean. A main issue is the maids did not put the duvet into the bed sheets which we thought was very unhygienic and became annoying after the second day of doing it ourselves. The number of correct bath towels you get varies too. Again, inconsistent. I would recommend other hotel brands in the area for a more consistent experience. Will not be returning or using hotels in this chain again. I was sold a 5* stay which was substandard, 2-3* at best.

TripAdvisor users rated this property 4 out of 5

Relaxing Holiday

Prashant P (Toronto, Canada) on May 12, 2024

The premium room is very basic - looks outdated and certainly not one that would be expected in a 4 star property. However it is clean. Also housekeeping took long time from being informed to replace a non working coffee machine (no milk or creamer available in room) and to restock the mini bar. Staff is very friendly and the resort also looks very nice. Public washrooms inspire of the heavy footfall is very clean at all times. The oriental and Mexican speciality restaurant's are highly recommended. Be prepared to spend min 2.5hrs if you opt to go for their presentation which they expect a decision to be made at the spot.

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Vacation Offers

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    Montego Bay, Puerto Vallarta, Cancun, Riviera Maya, Cozumel, Punta Cana, Puerto Plata

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