WestJet Encore

Welcome aboard WestJet Encore. We've added Bombardier Q400 NextGen turboprop aircraft to our fleet to bring affordable air travel to more people in more communities. Our smaller aircraft have a little less room for carry-on baggage, but we plan to pack them full of the safe, fun and friendly experience you have come to know.

Please ensure that if your travel plans include a flight on a WestJet Encore turboprop aircraft that you review the following details as there are some differences in allowances and amenities from flights on our larger WestJet Boeing 737 aircraft.

Flights on WestJet Encore are identified with flight numbers in the range of 3100 – 3899. If your travel includes a WestJet Encore flight and a WestJet or partner connection, please be aware that you should use the most restrictive baggage allowance to ensure your baggage will be accepted.

Destinations

Our Encore service is growing. We have often increased frequency and capacity on existing routes with our turboprop aircraft in addition to adding some great new destinations. Here are a few to look forward to:

  • Quebec City (via Toronto) – March 14, 2015
  • Fredericton (via Toronto) – April 15, 2015

Route Map


Baggage

Even though the turboprop is big on style, there is less space available for carry-on and checked baggage. Please be sure to bring no more than the permitted amounts as we will not be able to accommodate any additional baggage.

Guests travelling on WestJet Encore's turboprop aircraft are permitted a maximum of three pieces of checked baggage (which includes sporting equipment), each of which will be charged applicable fees. Assistive devices are not included in this limit; please review the restrictions and limitations for assistive devices for information on how to reserve travel and help us ensure we can assist you in the best way possible.

ItemWestJet Encore allowanceWestJet allowance
Checked baggage allowances
Maximum weight: 23 kg (50 lb.)
Maximum size (length + width + height) 157 cm (62 in.)
Maximum
three bags
Maximum
four bags

Boarding the aircraft

WestJet Encore flights will be ground loaded. If you need a little extra help getting around, we'd be happy to help. Guests can reserve a wheelchair online or by calling 1-888-937-8538. If you have your own wheelchair, we can help with that as well. Just let us know the specific special assistance you require for your flight at the time of booking and we will prepare accordingly.

Seats

WestJet Encore's aircraft have seats for 78 guests, with two seats available on either side of the aisle. Seats have an average seat pitch (legroom) of 30 inches.

Seat selection

You may select your seat in advance for a fee at the time of booking or free of charge 24 hours to 60 minutes before scheduled departure using web, mobile or kiosk check-in. Please see the seat selection page for more information.

On-board lavatories

Thanks to cold Canadian winter temperatures, the waterlines on our WestJet Encore Q400's will be turned off. There are sanitary wipes and bottled water on board – don't worry, the toilets will still function as usual. We apologize for any inconvenience this may cause.

Inflight entertainment

As our turboprop aircraft are not equipped with an inflight entertainment system, we recommend bringing books, magazines, portable DVD players/tablets for yourself and some toys for your little WestJetters. Just remember your carry-on allowance is limited. You can also enjoy up! – our inflight magazine – available in the seatback pockets.

Buy-on-board service

Our buy-on-board service will be offered on WestJet Encore however some menu items may not be available due to the short nature of these flights. A complimentary beverage service is offered which includes soft drinks, juice, coffee or tea as well as your choice of a sweet or salty snack on flights more than 70 minutes.

Aircraft specifications


About the Bombardier Q400 NextGen turboprop

Guest capacity 78
Engine Pratt and Whitney 150A
Average seat pitch 30 in. (76.2 cm)
Cruise speed 414 mph (667 km/h)
Maximum altitude 25000 ft. (7620 m)
Range 1360 nautical miles (2519 km)
Wingspan 93 ft. 3 in. (28.4226 m)
Length 107 ft. 9 in. (32.8422 m)
Tail height 27 ft. 5 in. (8.3566 m)

Q400

If you would like to see how our WestJet Encore Bombardier Q400 NextGen turboprop differs from our Boeing Next-Generation 737-600, 737-700 or 737-800 aircraft, please see our fleet.