Special items
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Identification: All ID should be packed in your carry-on baggage.
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Medication: Please take all required medication onboard in your carry-on baggage. Medication should have a professional pharmaceutical label showing your name on the container. If you require syringes to administer medication, we strongly recommend you bring these syringes onboard also. Syringes must have the needle guard intact. If you require medication during your flight and are unable to administer it yourself, you will be required to travel with a personal attendant. For more information on travelling with a personal attendant, please visit our additional seating.
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Keys: These may be packed in carry-on baggage; however, they may not hold any item that is prohibited. Please refer to Transport Canada's listing of permitted and prohibited items.
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Jewellery: Jewellery should be packed in your carry-on baggage.
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Wrapped items: These may be opened for inspection when brought as carry-on. Please leave your packages unwrapped.
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Musical instruments: Although seats may not be purchased for instruments, we will accept small instruments as part of the carry-on baggage allowance. Exceptions may be made for irregular-sized instruments. All instruments must be stowed in the overhead compartment, under the seat or in other approved locations. This is left to the discretion of the cabin crew and Customer Service Agent upon checking flight and baggage loads. Instruments may also be accepted in checked baggage when they are properly packed. Applicable excess baggage fees will apply.
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Seafood and perishable items
WestJet does not accept liability for spoilage for any reason including delays.
WestJet will accept perishable items (including floral products, fruit, meat etc.) as part of your checked baggage and/or carry-on baggage allowance. Improperly packaged items will not be accepted for transport in carry-on, checked baggage or cargo.
Perishable items must meet the weight and size guidelines, and must also:
- Be packaged in a leak proof container (e.g. a metal or plastic cooler) that is able to withstand shock, normal handling, vibration, changes in temperature and atmospheric pressure. For this reason, styrofoam coolers will not be accepted.
- Be marked as "perishable" or "seafood", and have a directional "this side up" arrow. WestJet will also tag the item as "fragile".
- Use only acceptable coolants which included dry ice, gel packs and frozen vegetables. Your perishable items cannot be packed with regular ice or brine (which is corrosive).
Seafood which includes shellfish such as crabs, crayfish, lobsters, mussels, shrimp and ocean plant life (such as kelp) will be accepted:
- with protective padding (styrofoam inserts as provided by commercial seafood retailers)
- with absorbent material between the plastic bag and the inner wall of the outer packaging
- when cooked, provided it is in a sealed plastic bag before being packed.
- when live, provided it is accompanied by an acceptable coolant (see above) to keep the shellfish damp during transportation.
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Camera film: Film should be packed in carry-on baggage, as screening machines for checked baggage may affect it. Film below ISO 800 won't be harmed by carry-on screening machines. However, you can request a hand inspection.
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Homemade alcohol: This is not permitted in checked baggage or as carry-on baggage, as the alcohol content cannot be verified.
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Electrical devices:
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Cellular telephones cannot be used at any time while in flight.
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Any laptop computer or electrical item will need to be removed from its carrying case at the security gate before being X-rayed.
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The following electrical devices are permitted onboard: voice recorders, calculators, laptop computers, hand-held MP3 players, hand-held electronic devices, computer games and photographic equipment.
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