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ID requirements

Flights   Air only reservations with WestJet

Vacation   WestJet Vacations package bookings

 




Flights   Air only reservations with WestJet

Remember your ID and travel documents.

You've planned and paid for your trip. Make sure you have the proper identification and travel documents for each country on your itinerary as the documents you use on your departure may not be sufficient upon your return. The law is the law, and we'd hate it if you were unable to board your flight.

Using your passport for identification?

Passport Canada recommends that you apply for a new passport if your current passport is damaged or inaccessible. Guests travelling with a passport that is damaged in any way could face significant delays or be denied entry at border crossings, or be denied boarding on flights.

Lost passports

If you lose your passport, contact the consulate/embassy of your issuing country without delay to report this loss. Passports located or turned into a WestJet representative will be returned to the originating country.


Travel within Canada

All guests aged 18 and older are required, during boarding at the gate, to present one piece of valid government-issued photo ID showing your name, date of birth and gender. If you don't have a valid government-issued photo ID, then two pieces of valid government-issued non-photo ID are required, and one of them must show your name, date of birth and gender. The name on the ID must match the name on the boarding pass.

For more information on identification accepted for air travel within Canada, visit identification requirements on the Government of Canada's website.


Travel to, through or from the United States

Required information:

You are required to provide destination information at check-in. Please be prepared to provide the name of your hotel (if applicable), the address, city and zip code of where you'll be staying.

The Transportation Security Administration (TSA) requires guests to provide their full name, date of birth, and gender for the purpose of watch list screening, under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R parts 1540 and 1560. You may also provide your redress number, if available. Failure to provide a full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area. TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies, or to review the system of records notice and the privacy impact assessment, please see the TSA website at www.tsa.gov.

Identification accepted:

If you are a citizen of a country other than Canada or the United States, please contact your consulate or embassy for entry requirements, or contact our Sales Super Centre at 1-800-581-9499.

The U.S. Department of Homeland Security (DHS) requires international visitors to the U.S. from Visa Waiver Program (VWP) countries to apply online for travel authorization prior to travel at www.cbp.gov/esta.


International travel – Entrance requirements and additional information

Passports: All guests are strongly encouraged to have a valid passport when travelling internationally. Contact your destination country's embassy for specific entrance requirements. Find more information at: http://www.voyage.gc.ca.

Advisory - Dominican Republic

Starting on April 30, 2012, all Canadian citizens travelling to the Dominican Republic will be required to present a passport valid for the length of their stay. You must also hold a return ticket or proof of onward travel for entry.


Identification and documentation requirements for children

Regardless of age, all guests require identification. You are responsible for making sure you have the identification and travel documentation for your children as required by their itinerary. Without proper documentation your child may not be allowed to board their flight, and that's the last thing we want. Please review the information outlined above for identification required for travel within Canada, to, from or over the United States or to an international destination.

  • Children under two: If you are travelling with a lap-held child under two years of age, you may be required to show proof of age. Photocopies are acceptable. If you do not have proof of age, you will be required to purchase a seat for the child. The purchase price for the seat will be fully refunded if proof of age is provided to WestJet within 7 days.

  • Children travelling with one parent: Please contact your consulate or embassy or visit Foreign Affairs Canada – Children and travel to confirm additional requirements for minors travelling with one parent/adult, including proof of custody, notarized letters, etc.

  • Children travelling unaccompanied: Only children 12 years of age and older may travel alone. Your child may be denied boarding if they appear to be under 12 years of age and they are not able to present proof of age on their identification.


Vacation  WestJet Vacations package bookings

For guests travelling on a WestJet Vacations package, please note that some hotel and activity suppliers may require ID for redemption of services.