ID requirements

Remember your ID and travel documents.

You've planned and paid for your trip and you're ready to go - don't let missing travel documents stop your plans short. Each country on your itinerary may have different entrance and exit requirements and all are strictly enforced. It's your responsibility to ensure the documents you use to leave are sufficient to get you back home. If you do not have documentation that will allow entry for you or your children to all countries on your reservation, you will not be allowed to board your flight.

Guests of all ages require identification that matches the name and spelling on their ticket. You are responsible for making sure that you, and any child travelling with you, have the proper identification and travel documentation required to enter or connect through each country on your itinerary. Please consult with the nearest embassy or consulate of each country you plan to visit.

  • Travel to Canada - Electronic Travel Authorization (eTA)
    • Canada has introduced a new entry requirement, known as an Electronic Travel Authorization (eTA). If you are a foreign traveller who used to travel to Canada without a visa, you are now expected to apply online for an eTA prior to travelling to Canada by air. Exceptions include U.S. citizens and any travellers who currently hold a valid visa.

      The application process is affordable, doesn’t take long to complete, and in most cases the eTA will be granted within minutes of applying. Until the end of September 2016, if you require, but do not have an eTA, you will still be able to board a flight to Canada as long as you are holding valid travel documents, such as a passport. To apply and find out more, visit Canada.ca/eTA.

  • Passports
    • We strongly recommend that you apply for a new passport if your current passport is damaged. Guests travelling with a passport that is damaged in any way could face significant delays and may be denied boarding.

  • Lost or stolen passports
    • If your passport has been lost or stolen, contact the consulate/embassy of your issuing country without delay. Canadians can report a lost or stolen passport to the nearest Canadian embassy or consulate. Passports located or turned in to a WestJet representative will be returned to the originating country.

  • Requirements of government authorities
    • As mentioned in the WestJet Privacy Policy, we are required to collect personal information by government authorities in the U.S., Canada and other countries, and that information may be disclosed to those authorities without your knowledge or consent as required by law. It is the policy of WestJet to only collect and disclose what is required by law, and nothing further.

  • Travel within Canada
    • Guest type Identification required*
      *must be presented during boarding at the gate and the name on the ID must match the name on the boarding pass
      Adults 18 years of age or older One piece of valid (not expired) government-issued photo ID that includes name, date of birth and gender.

      OR

      Two pieces of valid (not expired) government-issued non-photo ID (one of which must show name, date of birth and gender). The names on the two pieces of ID must match. If the last names do not match due to a name change, the guest must present a marriage certificate or legal change of name certificate to verify the change.

      Expired, accreditation documents e.g. "tradesman certificate", or any document that indicates "not to be used as identification" will not be accepted for travel.
      Infants (under two years of age) Proof of age required* (a photocopy is acceptable)
      *If you do not have proof of age, you will be required to purchase a seat for your child. The purchase price for the seat will be fully refunded if proof of age is provided to WestJet within 7 days of the flight having been completed.
      Children All children must be accompanied by an adult on WestJet operated flights until they reach their twelfth birthday unless they travel as an unaccompanied minor. We strongly recommend that all children travel with one piece of government-issued identification.
      The age to travel alone may differ if your child is travelling on a code-share flight. Please review the other airline's guidelines for restrictions.
      Children travelling with one parent Consult Travel.gc.ca for information on child custody, consent letters and other documentation as additional information may be required if you are planning onward travel to the U.S. or another country.
      Children travelling alone (12 to 17 years of age) Your child may be denied boarding if they appear to be less than 12 years of age and are not able to present proof of age.
      Children travelling as an unaccompanied minor
      (see age restrictions)
      A photocopy (not the original) of your child's government-issued identification showing their name, gender and date of birth must be presented and sent with your child.

      Each parent/guardian that is picking up or dropping off a child must also have government-issued identification.
  • Travel to, from or over the U.S.
    • Secure Flight Program

      Airlines are required to submit specific information to the U.S. Transportation Security Administration (TSA) for all guests travelling to, from or over the continental U.S. (excluding flights between two Canadian locations). The following information must be submitted 72 hours before travel or at the time of booking for bookings made less than 72 hours before flight departure:

      • name (as it appears on the government-issued ID that will be used when travelling)
      • date of birth
      • gender
      • redress number (if applicable)
      • known traveller number (if applicable)

      For more information, please refer to the TSA's website regarding the Secure Flight Program.

      U.S. Customs and Border Protections (CBP)

      U.S. CBP is required to collect the following information from persons entering the U.S.:

      1. Full name
      2. Gender
      3. Date of birth
      4. Citizenship
      5. Passport number
      6. Passport country of issuance
      7. Passport expiration date
      8. Country of residence
      9. Your address while in the U.S.

      Note: Address information is not required of U.S. citizens and legal U.S. Permanent Residents (who must provide their alien registration number).

      TSA Pre✔®

      • is an expedited security screening program that connects travellers departing from specific airports within the U.S. with smarter security and a better travel experience. TSA Pre✔® helps take the stress out of travel with no need to remove shoes, laptops, liquids, belts or light jackets.
      • uses a risk-based, intelligence-driven approach to provide the most effective security in the most efficient way.
      • travellers who have passed the TSA Pre✔®/ NEXUS or Global Entry vetting requirements become trusted travellers and receive expedited security screening.

      With TSA Pre✔®

      • dedicated security lane
      • expedited airport security screening
      • no removal of belts, shoes, light jackets, bag of liquids, gels and aerosols (100 ml limit) from carry-on, laptops

      Guests with TSA Pre✔®

      To obtain a boarding pass with TSA Pre✔®, please see a WestJet customer service agent at the US departure station check-in counter and present your Known Traveler Number (KTN). If eligible, you will receive the TSA Pre✔® text on your boarding pass and you can head straight to the TSA Pre✔® security checkpoint.

      Guest type Identification required*
      *must be presented during boarding at the gate and the name on the ID must match the name on the boarding pass
      Adults, children and infants WestJet requires a valid passport
      Electronic System for Travel Authorization (ESTA) Non-Canadian visitors from Visa Waiver countries. The U.S. Department of Homeland Security requires an online application be completed for travel authorization prior to travel to the U.S.
      Children travelling with one parent Consult Travel.gc.ca for information on child custody, consent letters and other documentation.
      Children travelling as an unaccompanied minor WestJet does not offer unaccompanied minor service for international travel.
  • International travel
    • Guest type Identification required*
      *must be presented during boarding at the gate and the name on the ID must match the name on the boarding pass
      Adults, children and infants

      A valid passport is required.

      For country-specific information and other important travel issues, contact the nearest embassy, consulate or Travel.gc.ca

      Children travelling with one parent Consult Travel.gc.ca for information on child custody, consent letters and other documents, as well as the nearest embassy or consulate for the destination you are travelling to as there may be additional documentation required.
      Children travelling as an unaccompanied minor WestJet does not offer unaccompanied minor service for flights to, through or from the U.S.
  • Transit without Visa Program
    • WestJet is a member of the Canadian Transit without Visa Program for guests entering Canada through Vancouver International Airport only. This program allows Chinese, Indonesian, Thai and Filipino nationals to travel Visa exempt with WestJet from the U.S. to Vancouver and connect to another flight departing Canada. Chinese, Indonesian, Thai and Filipino nationals must have a Temporary Resident Visa to enter Canada via any other city and connect to another flight departing Canada. Please view the Government of Canada website for more information.


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All identification information outlined above applies to your travel. You should also be aware that some hotel and activity suppliers may require ID for redemption of services.

WestJet accepts the following pieces of valid (not expired) photo ID – that includes name, date of birth and gender - for boarding:

  • Driver's License
  • Passport
  • UN/EU Laissez-Passer
  • U.S. Passport Card
  • Trusted Traveller Card (NEXUS, Global Entry, SENTRI, FAST)
  • Alberta Registries - Identification Card
  • BC Enhanced Identity Card, BCID, BC Services Card
  • Canadian Certificate of Identity
  • Canadian Citizenship Card
  • Canadian Emergency Travel Document
  • Canadian Military Identification
  • Canadian Permanent Residence document
  • Canadian Refugee Claimant Document
  • Canadian Single Journey Travel Document
  • Certificate of Indian Status
  • Department of Community Government and Transportation of the Territory of Nunavut - General Identification Card
  • Department of Government Services and Lands of the Provence of NFLD - Identification Card
  • Department of Service Nova Scotia and Municipal Relations - Identification Cards
  • Department of Transportation and Infrastructure Renewal of the Province of PEI - Voluntary ID • Department of Transportation of the NWT General Identification Card
  • Firearms License
  • Health Card
  • Incarceration Form/ID
  • Insurance Corporation of British Columbia - Enhanced Identity Card
  • Manitoba Public Insurance Identification Card
  • Ontario Photo Card • Permanent Resident Card
  • Restricted Area Identity Card (RAIC)
  • Saskatchewan Government Insurance - Identity Card
  • Service New Brunswick - Photo ID Card
  • Yukon General Identification Card

WestJet accepts the following two pieces of valid (not expired) non-photo ID for boarding (One of which must show name, date of birth and gender. The names on the two pieces of ID must match). If the last names do not match due to a name change, the guest must present a marriage certificate or legal change of name certificate to verify the change:

  • Birth Certificate
  • Canadian Military ID*
  • Federal Police*
  • Government Employee ID*
  • Health Card (Including BC Care Card)
  • Old Age Security (OAS) Card
  • Pleasure Craft Operator Card
  • Provincial Hunting/Fishing Identification Card
  • Record of Landing Form
  • Social Insurance Number (SIN) card**
  • Study Permit
  • Temporary Driver’s License***
  • Visitor Record
  • Work Permit

*Canadian military identification that does not contain gender or expiry date can only be used as a second piece of ID to support a non-photo ID containing name, date of birth and gender.

**A SIN letter is not accepted. A SIN card stating "Not valid as identification" is not accepted.

***A temporary driver's license stating "Not valid as identification" is not accepted.

****Federal Police and Government Employee ID can only be used as a second piece of ID to support a non-photo ID containing name, date of birth and gender.