Travel advisories

For information on entrance restrictions and health and security advisories for international destinations, please visit travel.gc.ca.


Travel advisory: Hurricane Odile damage – Cabo San Lucas, Mexico

Los Cabos has experienced severe hurricane damage and the airport is closed until further notice.

All regular scheduled flights travelling to and from Los Cabos between September 17 and September 28 have been cancelled. Alternate flight and travel arrangements can be made without penalty.

For any guests who have been evacuated by the Mexican Authorities and are in other areas of Mexico, please contact WestJet (001-800-514-7228) so we are able to assist you in getting back to Canada.

WestJet.com (air only) guests who wish to make alternate flight arrangements up to and including October 31, may do so without penalty, based on availability, by calling 1-800-538-5696.

WestJet Vacations guests who wish to make alternate travel arrangements up to and including October 31, should be directed to contact WestJet Vacations by calling 1-877-737-7001.


Travel advisory: LaGuardia Terminal Change

Effective September 21, 2014 WestJet will be operations at LaGuardia Airport in New York will change from Terminal C to Terminal D.


Travel advisory: Calgary International Airport Renumbers Facilities

This advisory can be found on the Calgary International Airport website by clicking the following link: www.yyc.com


Phone scam alert

Telephone scammers are impersonating WestJet in an attempt to steal your personal information. WestJet does not use telemarketers or share guests' personal information. If you receive a call indicating that you've won "WestJet points/miles" or are a "preferred customer" please contact the RCMP Canadian Anti-Fraud Centre at 1-888-495-8501, info@antifraudcentre.ca, or visit their website. For more information about possible scams related to WestJet, please visit our email and telephone scams page.