Guests with special needs

While WestJetters care for everyone who flies with us, we know some of you need that little bit of extra attention. Here's where you'll find what you need to know about guests with special needs.

We recommend that you contact us a minimum of 48 hours before your flight's departure, as some services require a little extra time for us to prepare, and in some cases (like oxygen), we are limited in the number of guests we are able to accept. Adding a special request is easy. Just call our Sales Super Centre at 1-888-937-8538 and we'll be happy to assist. If you require TTY service, call 1-877-952-0100.

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