Air only reservations with WestJet

   WestJet Vacations package bookings

   Air only reservations with WestJet

WestJet allows service and specialty dogs in the cabin of the aircraft, free of charge, when on duty. Please note that the policies for the acceptance of service and specialty dogs of our partner airlines may be different from ours.

Service dogs

Service dogs are defined as dogs required for assistance to a person with a cognitive or physical disability.

If you feel your service dog requires additional floor space to ensure its comfort and safety on board, please be prepared to provide your dog's weight, length, height and width so we can accommodate your dog. We will determine seating needs based on the size of your animal as defined in the Canadian Transportation Agency's Code of Practice and their Implementation Guide Regarding Space for Service Dogs Onboard Large Aircraft.

A Registered Certificate Identification card, other written documentation and the presence of harnesses or tags will be accepted as proof that the dog is a service dog.

For flights departing to and from the U.S. WestJet follows the U.S. Department of Transportation guideline for Nondiscrimination on the Basis of Disability in Air Travel and will also accept the credible verbal assurance of the qualified individual with a disability using the dog on WestJet aircraft.

Specialty dogs

Specialty dogs are defined as dogs that are not providing a service to a person with a disability, but are trained to perform professional functions. Some examples of a specialty dog include search and rescue dogs and avalanche rescue dogs. A certificate may be required. Please note that specialty dogs are subject to all quarantine restrictions applicable to pets travelling in the cabin.

A Registered Certificate Identification card, other written documentation, the presence of harnesses or tags will be accepted as proof that the dog is a specialty dog.

Booking your flight

If you are travelling with a service or specialty dog, please notify WestJet a minimum of 48 hours prior to your flight's departure to allow adequate time to assign seating on the aircraft.

For guests travelling as part of a WestJet Vacations package booking, please contact us a minimum of seven days prior to departure. This will allow adequate time to assign seating on the aircraft, and to arrange suitable accommodations, transfers, car rentals or other services.

Entrance requirements

• Due to entrance and quarantine regulations, service and specialty dogs are not accepted on flights to or from:
  • Barbados (Bridgetown)
  • Jamaica (Montego Bay and Kingston)
• You must ensure your dog meets all entrance and quarantine requirements for your destination. You must also obtain all required documentation for your destination. This avoids a situation where your animal will be denied entry.
• Hawaii, the Cayman Islands and St. Lucia have strict import regulations and prior authorization for your service or specialty dog must be arranged well in advance of travel. For more information please contact:

o Hawaii - Department of Agriculture
o The Cayman Islands - Department of Agriculture 345-947-3090.
o St. Lucia - Ministry of Agriculture, Forestry and Fisheries

  Guests traveling on a WestJet Vacations package

For guests travelling as part of a WestJet Vacations package booking, please contact us at 1-888-581-9499 a minimum of seven days prior to departure. This will allow adequate time to assign seating on the aircraft, and to arrange suitable accommodations, transfers, car rentals or other services.