WestJet accepts fee waiver requests for baggage (departing from Canada) and kennels (arriving into Canada) for humanitarian purposes from a registered charitable or not-for-profit organization or from a guest affiliated with such an organization.
A maximum of one fee waiver per guest per direction of travel is considered.
A country may restrict what humanitarian goods may enter. The guest is responsible for verifying that all imported items comply with the country's requirements. Contact or visit the website of the applicable foreign embassy or consulate for this information.
A fee waiver is considered for flights marketed and operated by WestJet, WestJet Encore and WestJet Link only.
A minimum of 7 days before flight departure
Guest submits a fee waiver request
A minimum of 5 days before flight departure
WestJet responds to the guest’s request
Flights from Canada
The fee waiver applies to one piece of baggage containing only humanitarian goods that meets the checked baggage allowance for weight and size, and the number of pieces allowed to the destination.
Overweight and oversize baggage fees will apply.
Requests to transport dangerous goods will not be approved.
Flights to Canada
The fee waiver applies to one kennel containing a rescue dog or cat travelling in the cabin or the baggage compartment.