Overview
Hotel Eldorado, a World Class Resort, is located on Okanagan Lake and has been a hidden gem among Kelowna, British Columbia hotels on the lake since 1926: a destination of genuine hospitality, infinite warmth and spirited gatherings fondly remembered for years to follow.
Resort fees include
- Daily wine tastings
- Weekly yoga and aerobics classes
- Reusable water bottles in guestrooms for guests to refill at water stations spread throughout the resort
- Sports equipment rentals (pickle ball, boardgames)
- Access to all other resort amenities such as private beach, hot tub, sauna, indoor/outdoor pools, pickleball, tennis, and basketball court
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
52
Inclusions
Rooms
- 1 queen bed
- No more than 2 guests in the room
- 1 queen bed
- Maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar ($)
- Mini-fridge
- Room service ($)
- TV
- 1 queen bed, or 2 queen beds
- No more than 2 guests in the room
- 1 queen bed, or 2 queen beds
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 2 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar ($)
- Mini-fridge
- Room service ($)
- TV
- 1 king bed, or 2 queen beds
- No more than 4 guests in the room
- 1 king bed, or 2 queen beds
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar ($)
- Mini-fridge
- Room service ($)
- TV
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar ($)
- Mini-fridge
- Room service ($)
- TV
Amenities
Resort Aerial
Marina
Pools
Beach
Fitness Area
The Whisky Room
Hotel Eldorado
Location
Reviews
TripAdvisor Traveler Rating
An Unbelievable Experience!
Lisa B on Dec 28, 2025
For a Christmas present I took my spouse to the Eldorado for high tea. We were were eager with the anticipation of this memorable experience. We were feeling positive that high tea would be well done as the Eldorado Arms had a high class reputation. The parking was good. The staff was friendly and helpful. The service was cheerful and attentive. The lavatory was clean and well appointed. The room we taken to for tea was flooded with natural light. The tables had clean cloth linens and napkins artfully folded. The reservation was made a few weeks ahead time. A week before, we travelled to the destination to confirm our reservation and to prepay for our tea, which they told us it was unnecessary and reassured us that they would keep our reservation. Then, the day before, the Eldorado staff contacted us. They said that they only had the "type of high tea" for one person. So we again reminded them that two of us would be there and we both wanted the regular tea. Upon arrival, the hostess at the front desk stated that she could not find a reservation for us under our name nor phone number. Eventually she found it. She said it had been cancelled, but ironically our tea order had been placed. This was not a positive first impression. The general atmosphere was more eclectic than sophisticated. We noticed that the tables and chairs were a poor match due to the chairs being low and the tables high causing one to have to raise their arms uncomfortably high. Our next impression was that the "china" didn't match. Every single piece was different. We believe it was purchased at a thrift store as one of the tea pots was obviously not for an English tea, but for a Chinese tea with the handle poking straight out from the side. The spout on the tea pot had a chip in it the size of my thumbnail and there was the remnants of a thrift store tag on the outside of it. Even the three tier afternoon tea stand was poor quality. It was wobbling and leaning at such a steep angle to one side that it was comical. When mentioned to our server, she said that they were ALL like that. Why didn't someone tighten the nut on the bottom? We tried four different types of tea. We found that only the jasmine tea had any flavour. We wondered if perhaps there wasn't enough loose tea put into the filters. I couldn't taste any bergamot in the Earl Grey at all. Another one of the teas tasted only like hot water no matter how long it steeped. Having had high teas in the past, including in England, we know what to expect with a high tea. The scones should be hot out of the oven, about three inches across, and plain. They should be accompanied with generous amounts of clotted cream and strawberry jam. In this case, someone seemed to want to "fancy up" the scones by making some of them savoury and some with blueberries. They were small (about 1.5" across) and cold like they just came out of the refrigerator. The serving of "clotted cream" wasn't enough for one person, let alone two, as was the jam. The "clotted cream" was not clotted cream. They didn't bring any strawberry jam, until we asked, and then it had rhubarb in it. Good God! The rest of the food was satisfactory, but not remarkable. Wouldn't it be prudent for the manager to go to some reputable places for high tea so that they know how to properly provide a high tea experience? It felt like they were flying by the seat of their pants, doing it on the cheap, and trying to reinvent the classic and classy high tea into something garish. Would we recommend high tea at the Eldorado? Certainly not. Would we return as guests to the Eldorado? Not likely. Did we think it was worth over $100 with tax for tea for two at the Eldorado? Not a chance. We were unable to attach photos of the chipped tea pot, the thrift store price tag on the tea pot, the leaning three tier afternoon tea stand, nor the mismatched thrift shop china. We will email the photos to the manger for his/her review.
Nice stay, food was expensive and mold
Lynn F (Edgewood, Canada) on Dec 11, 2025
Baguette on charcuterie board had mold. Food was very expensive. We were not advised of prices and we ordered beef wellington. It was $77 per plate.
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