All inclusive

VIK Hotel Cayena Beach

Punta Cana 4.0

Overview

VIK hotel Arena Blanca and VIK hotel Cayena Beach are two distinctive resorts in one, perfectly situated on white-sand Bavaro Beach. Stroll in the tropical gardens, head to the beach, relax by the pool or join in one of the daily activity programs. 

Added value

Guests of VIk Hotel Cayena Beach have access to all services and facilities of it's sister hotel, VIK Hotel Arena Blanca.

Check in

3 p.m.

Check out

12 p.m.

Rooms

47

Rooms

Cayena Deluxe Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Ocean View or Partial Ocean View depending on location and floor
  • No more than 4 guests in the room
Cayena Deluxe Junior Suite
Featured amenities

Amenities


Location

Address
White Sands, Carretera Arena Gorda, Punta Cana, Dominican Republic

Reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.9
  • Location 4.2
  • Rooms 3.4
  • Service 3.7
  • Value 3.7
TripAdvisor users rated this property 3 out of 5

Trying to be understanding due to the price but…..

Neyosa Q (Cold Lake, Canada) on Jan 09, 2026

After reading the reviews after I booked I was very hesitant. We were a group of 11 with specifically 5 of us in a room. My partner, myself and our three children. It is true most of the front desk staff weren’t very kind nor welcoming except for the one lady who worked during the day. She was pleasant. Bartenders were also hit or miss with kindness or rudeness. The negative: Our first night in our room we were so unhappy. We booked a superior family sweet. The pull out couch was so disgustingly rusted shut that it took two of us to pull the bed out. After pulling out the bed the mattress was browned from the rust which was gross! Upon further inspecting the room I went to the front desk to ask to switch rooms. They told me I’d have to wait a night. My son then had to sleep on the tiny couch with no pillow or blanket provided. Of course we gave him our bedding. The next day before we moved into another room my daughter took a shower. This flooded the whole bathroom and seeped into the room. We then moved into a different room which was much nicer! I have no idea why they put us in that terrible room the first night when the other room was soooooo much nicer! The second last day of our week long stay was when someone finally helped us with a tv remote. We asked repeatedly for help to get a remote so that we could at least watch tv. Nothing until the day before checkout. During our trip there were multiple instances without power during random times. The one day we were out of power for nearly 10 hours! I cried because this was a terrible nightmarish experience. We spent our time in the room. We had to order Uber Eats. I believe the power came back on close to midnight from around 1 pm in the afternoon. I hope they’ll be compensating the families for this!!! Yes there was power everywhere else at the other resorts on each side of us. For some reason we didn’t have power. We felt cheated out of a day during our vacation. The positive: pool and beach were great. Little to no seaweed. Always found chairs. Drinks were good. Grounds were clean. Buffet was actually pretty decent. No complaints about the food. Rooms were cleaned daily as well. Would I stay here again? No.

TripAdvisor users rated this property 4 out of 5

Strong value for reasonable expectations

Ryan W on Jan 04, 2026

Many of the reviews of this hotel were so negative that our family & friends trip (group of around 10) considered upgrading to a different hotel at considerable cost, but decided on sticking it out. Arriving with low expectations, we were delighted to have most of these exceeded. The atmosphere was chill and friendly with both the travellers and employees we met. The place is small, i.e., probably 1-2 minutes walk to wherever from wherever. Rooms were very basic, and water was the only included item in the mini fridge, but the space was clean and well maintained, with *very* strong AC, a working fan, no smell of must, and firm mattresses (which might not be to everyone's taste). The pool was immaculate, but we spent more of our time at the beach; it's on the small side, and there is seaweed, but nothing at all like the freak blooms that hit the whole Caribbean this summer. There were an appropriate number of loungers, but people reserving seats before around 9:00 had first dibs on the prime, shady spots. There are a lot of vendors, but generally very friendly, and none were persistent after offering a "no - gracias." The food and drinks were reliably good -- no more, and no less. Some people here were put off by buffets being 100% self serve, but we enjoyed being able to get refills on any drink by walking 10 m to the station. We tipped for good or frequent service (at bars, etc.) and these were received well, and never demanded or expected, in great contrast to the experience outside the resort. Overall, we were very pleased with this choice. It was a 3-star properly done, and at half the price of supposedly better-reviewed options available for departure in our region.

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