Overview
The 24-hour all-inclusive Barceló Maya Colonial is located on the finest beach in Riviera Maya. It offers spacious rooms and suites, eight restaurants, six bars, three pools, a children’s water park, a U-Spa & U-Kids Spa, and convention center. Guests also have full access to Barceló Maya Beach, Barceló Maya Caribe, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Colonial.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
481
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 3 sofas
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 3 sofas
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
Premium Level amenities include;
- Personalized check-in and check-out in the exclusive Premium Level area.
- Exclusive concierge service for Premium Level guests.
- Room with the best views in the Premium Level area.
- VIP minibar (sodas, water, domestic beer, and snacks).
- Superior toiletry items.
- Turn down service.
- Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).
- Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7 am to 11 pm.
- Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace and Barceló Maya Riviera).
- Free local calls.
- Free Wi-Fi access.
- Express laundry service at the normal rate.
- Room service.
- 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
- 10% discount at Barceló gift shops.
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Bottle of sparkling wine upon arrival.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 1 sofa
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, and 1 sofa
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
Premium Level amenities include;
- Personalized check-in and check-out in the exclusive Premium Level area.
- Exclusive concierge service for Premium Level guests.
- Room with the best views in the Premium Level area.
- VIP minibar (sodas, water, domestic beer, and snacks).
- Superior toiletry items.
- Turn down service.
- Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).
- Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7 am to 11 pm.
- Premium drinks in all hotel bars and restaurants (except Barceló Maya Riviera).
- Free local calls.
- Free Wi-Fi access.
- Express laundry service at the normal rate.
- Room service.
- 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
- 10% discount at Barceló gift shops.
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Bottle of sparkling wine upon arrival.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
Amenities
Lobby
Lobby
Lobby
Pool
Pool
Pool
Exterior
Theatre
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Disappointed Vacation
Michael B on Jan 24, 2026
A few years ago we went on an all inclusive vacation at Jewel Runaway Bay in Jamaica. It was wonderful; we enjoyed every minute we were there. We wanted to go back again, but unfortunately they were doing some remodeling and they would not be open again until the latter part of 2026. So we went to Barcelo Maya instead. This was a major mistake! Runaway Bay was ten times better. We had made reservations for The Colonial Hotel nine months in advance. It was late on Sunday afternoon when we arrived. Our shuttle brought us to the Colonial where we had been assigned. After we had unloaded our luggage we were told we had been moved to The Beach Hotel. Fortunately our shuttle driver had not left yet. So we loaded back up and went to the different hotel. We were tired and hungry. There was a buffet at the hotel which was very disappointing. We went to check on the two restaurant reservations that we wanted only to be told they were no longer available for the whole week. After an extensive conversation between my son-in-law and an assistant manager these were reconfirmed. I will say we had a great meal at the Japanese Steak House, but it was really the only good place. Meal presentations always looked good, but the main courses were not. The sea food had a chalky like texture with no taste. It also had not been purged. The fruit was the best thing offered. At Runaway Bay the ocean bottom was sandy with no rocks and the water was clear as glass. I loved snorkeling there. You could walk out up to your shoulder and drop down in a beautiful aquarium full of all kinds of sea life. Not so at Barcelo. The bottom had sharp rocks and coral plus holes you could sink into. The water was not all that clear. You could go down to the landing where the scuba boats docked. But then, along with the rocks, there was a current and waves that would push you against the concrete wall. I will say the swimming pools were nice. We also enjoyed the Mexican dancers and Il Divo as entertainment. I do want to mention the very friendly and accommodating wait staff and entertainment staff. Based on my experience two stars is about the best I can offer this place. Be sure you make several inquiries before you decide on an all inclusive.
Large Family Resort
Rosanna M on Jan 22, 2026
Let me start with what a beautiful huge resort this is. The ocean was walk in temperature with ability to see and feed two types of fish we saw (yellow black stripe and grey white with black tail) bread or bananas I was told they eat right from your fingers. There was no seaweed in the water but was all brought up on shore. There are a few rocks but mostly rippled sand at your feet. Pool area at this tropical was big and kudos to the entertainers who worked happily to entertain everyone and engage children/adults in dancing with them. Food was great. Japanese restaurant our favourite the Italian was in the maya mall a bit of a walk. Food was excellent, however, the tables, were severely cramped. While we booked at the colonial our premium room was at the tropical right at the pool area our room location was fantastic and so was the room very clean, albeit, had two double beds and futon. I would have preferred one queen/king bed. The doubles were difficult to sleep two, we kept rolling in the middle too soft lol. Service was fantastic at lobbies and travel representatives were great. The tropical beach restaurant Palmeras did refuse (woman greeter name starting with R) us entry citing we had to dry off. We were damp being at the beach but not dripping. It’s the beach restaurant with many coming from pools and ocean all wet which she allowed in. We were frustrated. My husband walks with a cane and has a difficult time on sand. We tried coming back in from another entrance and she followed and tagged us refusing us again!!! One suggestion, we are there visiting to relax, have fun and visit the area. If the women would smile a little and be more helpful that would be amazing! We took two excursions; guided tour of Cozumel Island with snorkelling lunch and 3 hours on beach and the Catamaran Ride to Island Isla Mujures with lunch on catamaran, snorkelling and shopping. Both I’m afraid were a miss. The Cozumel, snorkelling happened at the beach and not from boat jumping in water to reef with anyone wishing to swim from ferry could, and while lunch on beach was good three hours was too much. We saw little of the island, just a lagoon with one crocodile, a humongous pink pig and a weather Myan ruin. The catamaran had no guided tour of the island,snorkelling cancelled due to weather(absolutely understandable), and the guide left until 4:00 pm leaving people at large to shop. The citizens were very aggressive trying to lure you into their shops. We managed to find a few quieter tamed outlets and did our brief shopping there. Had we known where the beach was we could have gone swimming. We wore our bathing suits for nothing. The drinks they were serving on the catamaran were served on plastic ware that was questionable for cleanliness. Disposable ware would be better. There was a photographer on board with a very good eye for photos to sell you on the return trip. The theatre was ok. The new Talum airport is absolutely fantastic and beautifully done. It is well run, open area, entertainment area for children and expensive eating areas. The staff were eager to assist you. We didn’t know where our transportation from airport to resort was but among the many people who want you to go with them and or book excursions, one did tell us go to number 4 for our ride. We did and no one was there with our name. We did find orange shirts outside and sought one out who had our names down for pick up. Overall experience was great and this resort is huge and very family friendly oriented and above all friendly and safe! Get up at 6:00am walk to the beach and wait for the magic hour of sunrise it’s gorgeous and breathtaking with beautiful hues of orange and red through palm trees! That in itself is your morning breath of pure deep reverence!!
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