Overview
The 24-hour all-inclusive Barceló Maya Colonial is located on the finest beach in Riviera Maya. It offers spacious rooms and suites, eight restaurants, six bars, three pools, a children’s water park, a U-Spa & U-Kids Spa, and convention center. Guests also have full access to Barceló Maya Beach, Barceló Maya Caribe, and Barceló Maya Tropical. Premium Level accommodations feature the best location guaranteed at the Resort, unlimited access to specialty restaurants (upon availability) and much more. Live up to more at Barceló Maya Colonial.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
481
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 4 adults
- Maximum 2 children
- No more than 4 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 3 sofas
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 3 sofas
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 5 guests in the room
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, or 2 double beds
- Oceanfront
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Oceanfront
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
Premium Level amenities include;
- Personalized check-in and check-out in the exclusive Premium Level area.
- Exclusive concierge service for Premium Level guests.
- Room with the best views in the Premium Level area.
- VIP minibar (sodas, water, domestic beer, and snacks).
- Superior toiletry items.
- Turn down service.
- Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).
- Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7 am to 11 pm.
- Premium drinks in all hotel bars and restaurants (except Barceló Maya Palace and Barceló Maya Riviera).
- Free local calls.
- Free Wi-Fi access.
- Express laundry service at the normal rate.
- Room service.
- 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
- 10% discount at Barceló gift shops.
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Bottle of sparkling wine upon arrival.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
- 1 king bed, and 1 sofa
- Oceanfront
- No more than 3 guests in the room
- 1 king bed, and 1 sofa
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- Maximum 1 child
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- Slippers
- Balcony or terrace
Premium Level amenities include;
- Personalized check-in and check-out in the exclusive Premium Level area.
- Exclusive concierge service for Premium Level guests.
- Room with the best views in the Premium Level area.
- VIP minibar (sodas, water, domestic beer, and snacks).
- Superior toiletry items.
- Turn down service.
- Priority when making reservations at à la carte restaurants (unlimited reservations: subject to availability of the restaurant chosen).
- Exclusive use of the Premium Level Lounge with access to international drinks, canapés, continental breakfast, board games, books, newspapers, and free internet. Service available from 7 am to 11 pm.
- Premium drinks in all hotel bars and restaurants (except Barceló Maya Riviera).
- Free local calls.
- Free Wi-Fi access.
- Express laundry service at the normal rate.
- Room service.
- 20% discount in spa and beauty salon services (Some restrictions may apply. The discount percentage may vary by hotel.)
- 10% discount at Barceló gift shops.
- Access to the hydrotherapy area in the Spa (1 hour daily)
- Bottle of sparkling wine upon arrival.
*Rooms may be assigned in the Beach, Caribe, Colonial or Tropical section of the Barceló Maya Grand Resort.
Amenities
Lobby
Lobby
Lobby
Pool
Pool
Pool
Exterior
Theatre
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Barcelo Maya - Full Review
A3702MOrobertg on Jan 17, 2026
My extended family - 12 in all - went to the Barcelo Maya resort from 1/1/26 - 1/6/26. Overall, it was a great stay. To put it in perspective, nobody argued the whole time! Not even once! - The weather was perfect. Warm during the day, no clouds, and not too hot or humid. - The grounds and facilities were clean and well kept. The whole resort is massive - I've never been to one anywhere close to this size. - The rooms are large and in generally good condition. The only issue we had was that our room didn't have any hand towels or wash cloths, but the resort addressed this quickly. I will say, though, that we spent very little time in our rooms. All our rooms were close, though. - There are multiple large pools with abundant chairs and hammocks. They even have a large kids pool that where we spent a lot of time. People do reserve chairs fairly early, but you should not have an issue getting a chair as long as you get there before 9 or 10 am. If you reserve a chair with your pool towel, the "reservation" is generally respected. If you reserve it with an empty water bottle or a flip flop, good luck. Sorry, but using a piece of trash to reserve a chair isn't going to work. - The beach is HUGE and perfect - it extends for around a mile. Beach chairs do fill up faster than pool chairs. The snorkeling is great, especially the area in front of the Palace. We went snorkeling every day and always saw sea turtles and stingrays. - The drinks they serve at all the bars are good. They use middle shelf liquor at the pool bars and top shelf (kind of) liquor at the indoor bars. The service at all the bars is great, but don't forget to tip a little. - Finally, the food. The food at the Colonial buffet was always awful. Usually just a bunch of trays of stewed meats. We ate there the first night and checked in a few other times, but it was always the same. The buffets at the Beach and Caribe were much better. We only had meals there or at the pool restaurants after the first night. - The a la carte restaurant system is actually worse than what other reviews have stated. We were only able to get two dinner reservations, one at 9:30 pm and one at 7:30 pm at our 4th and 5th choices, even though we offered to split up our party and times, and we had to wait and work with the Customer Service desk for 90 minutes our first night just to get those. Once you go into the restaurants, you see why - they are tiny and there is no way the a la carte restaurants could host anywhere close to the number of people who stay there. Barcelo Maya should invest in an online reservation system and give every room a certain number of reservations. Despite the issues with the dinner reservations and food, it was a great and memorable stay. In the end, the food didn't really matter; it was a very small part of the trip and wasn't why we came. Everything else was great. We would definitely consider returning.
Family Vacation
debteiken (Hibbing, Minnesota) on Jan 11, 2026
Warmer pool water please.The pool water was a bit too chilly for us to use. The rest of the resort was excellent.
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